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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,211-3,220 of 10,259 reviews
Oct 25, 2022
Reviewer name: BreeSmart
5 out of 5 stars
5 out of 5 stars review

Great Smart TV!!!

[This review was collected as part of a promotion.] It was very easy to install, it did get stuck on step three for a few minutes during set up but the age old “turn off and on” worked perfectly and it immediately finished the process. Works wonderful and image is fantastic. Will be buying again for bedroom in the future.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 13, 2022
Reviewer name: Mugsli
5 out of 5 stars
5 out of 5 stars review

TU7000 is a great tv

[This review was collected as part of a promotion.] I purchased this TV to fit into a built in shelving unit, because of its thin frame I was able to fit a larger TV in the same space. Software is updated regularly. Picture quality is great. It works well with the Samsung sound bar. Great TV for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 19, 2021
Reviewer name: Jordy
3 out of 5 stars
3 out of 5 stars review

Good for now

[This review was collected as part of a promotion.] Its a great TV in general but as far as processing speeds go I personally feel it could definitely be faster but that's pretty much all TVs. The TVs feet are sturdy but rather long. As far as the tv itself goes it's an imaculent picture , average sound quality and a fairly comfortable user interface

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Jordy, Thank you for purchasing the Samsung TU7000 and for your review. I am happy to hear that you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture. We appreciate your feedback regarding your TV's response time. The interface issue you are describing may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router To further optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. We also recommend you check that your TV is running the latest firmware. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. I hope these tips help. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you soon. ~ Samsung Specialist

Oct 9, 2020
Reviewer name: WowedbyourCrystalUHD
5 out of 5 stars
5 out of 5 stars review

This TV is amazing......

[This review was collected as part of a promotion.] This TV is amazing....I thought it would just be one of my husband's electronic gadgets but it has actually become a Family favorite. Samsung is quickly becoming our product of choice!! Cant wait to install TV #2

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Nate
5 out of 5 stars
5 out of 5 stars review

Amazing!

[This review was collected as part of a promotion.] This tv is really good for the price I would honestly say it could go for more. It has amazing display for both video games and movies. The tv has clear and simple instructions so it's easy to set up. The tv also have smart apps so u can download streaming services which is very convenient.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Yvette
5 out of 5 stars
5 out of 5 stars review

Great Buy!

[This review was collected as part of a promotion.] I'm really happy with this purchase. The TV is fast, excellent picture, and easy to navigate. I love that I can cast from my phone to to TV. All of the smart apps I use are available for download. I would highly recommend this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Mimi
5 out of 5 stars
5 out of 5 stars review

Great investment.

[This review was collected as part of a promotion.] I am very familiar and knowledgeable of these TVs because my parents have used this brand for the past 10-15 years. When I got my own place, no research was even needed; I already knew which brand I am going for lol. It fits all my needs and I'm glad I got the newer version and that wireless internet connection made it so easier for me to rearrange my place the way I actually wanted it. Picture quality is great, easy to use and sound is great too and the duality use is a plus. Most networks that I watch are already installed; you can access YouTube from your phone by connecting it to the TV by Bluetooth which I enjoy doing when I am away from it or even use the phone remote. You can either have it on a stand which I do or you may hang it as well. That's all a college student needs for her nest. TV, candles, hot chocolate and rain; perfect combo in my sanctuary (my place : )

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Jerrybudss
5 out of 5 stars
5 out of 5 stars review

Great quality!

[This review was collected as part of a promotion.] The TV is on the lower end of their 4k lineup but provides great value for the price. It has great brightness and image quality while maintaining all of the smart features such as internet, controllability from samsung phones, and app downloading. Great purchase!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 27, 2022
Reviewer name: Bosman
2 out of 5 stars
2 out of 5 stars review

Good screen, awful software

in the age of tv's now where every one has their own software, this samsung interface is one of the worst. its so extremely laggy that its hard to even navigate the menu and the input from the remote is terrible too. the interface itself is not smooth and far from user friendly. i have already bought a google chromecast with android tv to plug in and use instead. the only reason it got more than 1 star is because the picture quality is nice when you are finally able to pull up what you want to watch.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Bosman, Thank you for your review of the TU000 Crystal UHD TV and sharing your experience with slow remote response time. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Aug 23, 2022
Reviewer name: Batzzz
5 out of 5 stars
5 out of 5 stars review

Smart tvvvvvvvv

[This review was collected as part of a promotion.] The bluetooth option to be able to cast from my phone. We hdo not have internet in our area. We have to use internet on our phone. So casting from my phone is the only way we can stream Netflix and other platforms.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028