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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,221-3,230 of 10,259 reviews
Oct 17, 2021
Reviewer name: Dizzzy96
5 out of 5 stars
5 out of 5 stars review

One of the best TVs I've ever bought

[This review was collected as part of a promotion.] It is a really good TV at current picture intend quick when you get to the internet it has really good game graphics. I think this is the best TV on your phone I would definitely buy another one I love Samsung products they are the best products out in my opinion and they also are built to last and they last a a lot longer than any of the other brands

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Maypine
5 out of 5 stars
5 out of 5 stars review

Great Entry Level TV

[This review was collected as part of a promotion.] I bought the TU7000 to be the main TV in our house, and it has been a great TV so far. It's a great price for an entry level TV, and it has very good picture quality. Plus it's backed by Samsung, which gives me additional comfort.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: BobGray
4 out of 5 stars
4 out of 5 stars review

Very nice television

[This review was collected as part of a promotion.] I love the picture for the price of this TV. It switches between apps fairly quickly and responds easily to commands from the remote. The sound leaves a lot to be desired if you're trying to watch a movie.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: anson13
4 out of 5 stars
4 out of 5 stars review

Great overall value

[This review was collected as part of a promotion.] I use my tv for everyday use with a cable provider to watch all my programs. My tv is on for long periods of time everyday and I haven't had any problems, picture quality is excellent. This tv was so great we bought another one, same model but smaller size for another room.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: ChelB
5 out of 5 stars
5 out of 5 stars review

Smart right out of the box

[This review was collected as part of a promotion.] I wanted a nice TV for my sewing studio, and this was not only the right size, but the right price. Right out of the box, it was easy to set up, and to use. My mother is not very technologically savvy, and even she can use it with ease. Great on board apps, lots of free tv, beautiful picture, and great sound. I have always preferred Samsung, and this TV does not disappoint!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 28, 2022
Reviewer name: Bkwarrior23
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] This is one of the best tv I have ever bought I would recommend to others it's great for gaming, streaming and movie nights very clear very smart also has many apps to download I loved this tv so much I ended up buying two more of the same one Samsung has the best tvs out there would definitely recommend to others

Review from Samsung US
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May 14, 2022
Reviewer name: Setup Not User Friendly
3 out of 5 stars
3 out of 5 stars review

Challenging Setup

this is my second samsung. i have not completed setup on the 32 inch either because setup is now challenging and i consider myself computer savvy. setting up my 2017 samsung was a breeze. setting up my 2021 32 inch was not easy. the serial number covered up when hung on wall. the google app is not on the 50 inch and for some reason search is not finding the philo app. why does samsung select the pre-ch? frustrated customer.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 23, 2020
Reviewer name: Jma2000
5 out of 5 stars
5 out of 5 stars review

What a great TV to own!

[This review was collected as part of a promotion.] When I saw this on display, I had to have it. The picture is so crisp and clear it's as if I was looking through a window. It was so easy to set up right out of the box. This TV will not disappoint. Blacks are black and the picture is very sharp. A great buy!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2020
Reviewer name: CoJo
5 out of 5 stars
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] I have not had any issues with my TV. Samsung never disappoints! I put my new TV in my office but it would really be just as great in any part of the house. I am considering getting another in a bigger size for bedroom.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 14, 2022
Reviewer name: Cassidy
2 out of 5 stars
2 out of 5 stars review

Screen good, functionality embarrassing

i've had this tv for a year now. when it's working, it is a very enjoyable experience as far as the visual quality, but the functionality is just downright terrible. i bought the soundbar that goes with the monito and it has gone from working with the hdmi to only working through bluetooth to switching between the two to not connecting until i manually do it etc etc etc. often the tv will turn on very dim and only reset to brighter if you turn it off and turn on again. it will also have trouble recognizing devices that you frequently plug into it. the lag time for the menu screens is also extremely frustrating.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Cassidy: Thank you for purchasing the Samsung TU7000 TV. You may want to try the Audio Pass-Through feature to address audio delay. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. To activate this feature, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you soon. ~ Samsung Advisor