Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forLove my 75" TU700D!
[This review was collected as part of a promotion.] Love my 75" TU700D! Excellent crisp picture. Vivid colors. Like having a movie theater in my living room. Nature shows are beautiful, and football games are more exciting and our blu-ray movies are awesome to watch now! Thanks Samsung!
Beautiful picture! Love the UHD!
I bought this tv thinking that it would be way too big for my small apartment. Unless it was spectacular I was going to return it. Well after watching Ted Lasso with UHD, I just had to keep it! This tv has such a beautiful picture, the colors are so rich! Sound could be better, but I hooked it up to a pair of old speakers and may invest in a Bose Sound Bar! Because, I am keeping this tv! Such a great product!
Good for value
my biggest complaint with this tv is the older remote that comes standard with it. it has too many buttons and it is hard to differentiate between them in the dark. i bought their smart remote and attempted to pair it but apparently the tv can't handle that.
Solomon: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions
My First "Big" (for me) Flat Screen TV
[This review was collected as part of a promotion.] I'm late to the large flat screen TV world; I come from the old school of "If it ain't broke, don't replace or fix it". However, even though my old style TV still worked, I finally had to replace it because I was just no longer satisfied with how movies and shows looked on it, and I wanted to start streaming. So I bought my Samsung. It was easy and quick to install, and the quality of the picture and especially the sound (no I haven't installed a sound bar yet!) were excellent. I'm satisfied with it, and enjoy watching it. My only complaint is that if it's been a while since I watched a streaming show on it, (I mostly watch TV in my bedroom, not in the living room where I have the Samsung TV) I have to reconnect it to my wifi Internet, which is a hassle. It's happened several times now, and I wish it would just stay connected. That's the only reason I gave it 4 starts instead of 5.
Picture looks fine but lag is horrible
i got this tv because the price was "right" for me as someone who doesn't watch very much tv. but you get what you pay for. i was satisfied at first, but after a few weeks the lag became extremely frustrating. the tv has hardly any storage space (mine shows 1.16 gb of total space - couldn't believe how little space there was) and it's pre-installed with junk partner apps and ads that you can't remove. i imagine this slows down the tv considerably and contributes to much of the lag. if you accidentally hit one of the pre-installed app buttons on the remote it takes up to 10 seconds to load, then you have to go back to the home screen to go back to the app you just were in, wasting another 10 seconds. overall i am disappointed, the tv looks fine but the experience is very frustrating.
Tv is good but HDR...
[This review was collected as part of a promotion.] TV is really good. Colors, brightness, resolutions works really good. 4K upscaling is works like a charm. Sounds are pretty good too. e-Arc supports so if you connect an external speakers for Dolby Atmos, you are good with this tv. The only issue is when it's playing HDR contents. Brighter images are brighter and punchy but darker image are too dark and brightness in HDR reduces overall.
Hi Dharun, Thank you for your review of the Samsung TU7000 TV and feedback on the HDR mode being too dark. Please know are here to help you! If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic. Or manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can manually select Minimum Brightness to adjust the minimum screen brightness. Go to: Settings > General > Eco Solution > Ambient Light Detection. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV: Settings > Support > Software Update. I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor
I love the features on this TV!
[This review was collected as part of a promotion.] I really love the features on this tv. I love how its easy to access everything and the game mode that turns off and on when I'm playing my game. If you're thinking about getting this tv, it's definitely worth the purchase.
Fantastic Graphics
i am amazed at the quality of graphics and simplicity of use. i do have a problem when utilizing the remote interface on the internet. the arrow or mouse function is somewhat clunky, slow and very difficult to operate. i think when the technology reaches better standards, it should be a very easy function to interact when used.
Disappointed
very disappointed and really angry with samsung. the user interface is very unintuitive-- took ages to find the apps i wanted (sling and spectrum) and it keeps popping up these junk promoted sites like cheddar that can't be removed. i paid for the tv. i should be entitled to set it up with what i want to watch highlighted and not be forced into this promoted content. also very difficult to watch original netflix content which is too dark. (my previous samsung didn't have this issue). tried the suggestions on various sites where other users shared their frustrations and fiddled with the settings. but basically i'll just go back to watching tv on my laptop or even phone.
disappointedbuyer: Thank you for purchasing the TU7000 TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. (1420.0 released on 1/5/21) You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Great TV works awesome
[This review was collected as part of a promotion.] I use my TV to watch Movies and shows, I use an indoor antenna & Stream a lot with my Roku, FireTV Stick 4K Max and also an Android Box! I also like that it came with over 200 web channels to go along with the channels I get from my Antenna! Worth the price!