Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA

Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for

Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA

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4.5 out of 5 stars

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Oct 26, 2022

Sushidog

3 out of 5 stars review

Easy to operate

[This review was collected as part of a promotion.] Can't honestly say I would buy the same model again. Although it was easy to set up and had a fast turn on time, the real disappointment was the factory picture setting. The color was so red and it would not adjust for darker picture scenes. I spent a lot of time watching YouTube videos on how to correct the problem. I have 2 other sets, one a Sony and the other an LG. Both have much better picture quality.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Sushidog, We appreciate you sharing your experience with the TU7000 TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2020

Kentucky

5 out of 5 stars review

This product blows me away

[This review was collected as part of a promotion.] I'm so happy with my 75 inch television. From the size to the amazing colors. Samsung has outdone themselves with this tv. I even hooked up a vcr to it and watched a video almost 30 years old. Much to my surprise it looked pretty awsome. Thank you Samsung for my dream television.

Review from Samsung US

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Sep 15, 2020

Triathlete503

5 out of 5 stars review

Perfect TV for our home

[This review was collected as part of a promotion.] I paired this TV with a Samsung sound bar and sub. We have a smaller living room and this particular TV was the perfect fit. The colors and definition are crisp and make any movie watching experience feel magical.

Review from Samsung US

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Oct 13, 2021

Djm93

5 out of 5 stars review

Great features and easy to use

[This review was collected as part of a promotion.] I use my Samsung for mostly gaming and streaming. It is very easy to use and set up and the picture quality is very good. Got it for a new house I moved into and I couldn't be happier. Would highly recommend to anybody I know.

Review from Samsung US

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Oct 26, 2020

Mikish

2 out of 5 stars review

On my 3rd one already

[This review was collected as part of a promotion.] 1st one out of the box had no picture, 2nd one kept losing internet connection after an hour. 3rd one seems to be working so far. I love my old Samsung tvs but if this one gives me one more problem then I'm going to another manufacturer

Review from Samsung US

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reply from OBA

Mikish: Thank you for purchasing the TU7000 TV. I am very sorry that you experienced issues with your other units and had to go through the experience of replacing them. If you should have any questions or concerns with your new unit, please know that Samsung Customer Support is here to help. 1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 29, 2022

JD72457

2 out of 5 stars review

Poor hdmi connectivity

this tv was a replacement for my bedroom tv of a different brand but samsung won't accept hdmi input from our security cameras. the help from samsung tried to correct this but finally told me the camera system was at fault. the camera system help desk pointed out that the input worked with the previous tv and i also connected it to an even different brand tv in another bedroom with a longer cable and it worked perfect. i feel like i was brushed off by samsung. we have samsung washer & dryer, refrigerator, dishwasher, stove/oven, cell phones & 3 tv's but i feel like samsung really let me down this time.

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

HI JD72457, Thank you for your purchase and feedback on the TU7000 TV's HDMI ports. Samsung TV's are compatible with most Standard HDMI cables. Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being apart of the Samsung family! ~ Samsung Advisor

Aug 2, 2022

Lughshis

5 out of 5 stars review

Great smart tv for the price

[This review was collected as part of a promotion.] This tv is great for watching tv, movies and games. Love the picture quality and price. It also has great built in features and wifi great for streaming movies. Picture quality is great in game mode.

Review from Samsung US

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Feb 5, 2021

Emma

3 out of 5 stars review

Not user friendly

got this tv a few weeks ago, the entire smart component of it sucks. it has all of these extra apps and add ons it makes the screen very confusing. the home page automatically goes to crappy movies they own, i should have bought a regular tv and just used my fire stick it was much more user friendly. it also came with a bunch of apps i will never use and cant delete that takes up all of the storage so i cant even downlod the apps i do want.

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Emma: Thank you for purchasing the TU7000 TV and for your review. You can choose what your TV does when you turn it on by going to Settings > General > Smart Features When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. Simply select an app, press & hold the Enter key. You will see a popup menu with options to move or remove it. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020

LovemySamsungtv

5 out of 5 stars review

Stunningly Beautiful & Simple To Use

[This review was collected as part of a promotion.] As our first ever "smart" TV, and through a recommendation of a good friend, we recently bought our TU7000 and could not be more pleased. Easy navigation. Remote well designed and easy to use. Picture truly "pops" off the screen. Thrilled with the purchase. Will certainly look at Samsung whenever we do decide to upgrade...but with this set, that may be a long time away :-)

Review from Samsung US

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Oct 25, 2022

Hondobear69

5 out of 5 stars review

Love my New Set

[This review was collected as part of a promotion.] My wife and I love our New Samsung Set and the features it offers, I am an avid sports fan and my wife loves the streaming service. We were excited to give up our cable and it is the best decision we could have ever made. Overall we are 100 percent satisfied with our purchase and wish we had decided on purchasing it sooner.

Review from Samsung US

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