Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forSAMSUNG UHD
[This review was collected as part of a promotion.] This tv is great ! My PS4 is hooked up to the tv and turns my tv on when PS4 is starts which makes everything a lot easier ! The gaming is amazing , keep up with the frame rate with no lag , and just looks great! Also the interface is so easy to use , not complicated at all , has some amazing features and can be customized to you're liking ! I would definitely recommend this tv to family and friends !!
Great pictures, has flaws
[This review was collected as part of a promotion.] The Tv has some nice feature and the picture quality is immaculate. It can get buggy at times when it comes to network connection and it sometimes feels really slow to navigate through. All in all, I say its a pretty good TV for its price.
Hi Teyo23, Thank you for your review of the Samsung TU7000 TV; we are happy to hear you are enjoying the picture quality. To help you with lag and network connection issues, please try the following tips. First, let's make sure you have the most up-to-date firmware. Head to Settings>Support>Software Update and then update from there if needed. Next, let's optimize performance with the self-diagnostic tool, which checks memory further, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor
Excellent Picture an Overall Bargain!
[This review was collected as part of a promotion.] This TV hits all the buttons for me. Connectivity to my smartthings hub voice control through that. As well as beautiful image and easy to mount! This is my third Samsung TV and I won't be getting anything else.
Very Clear Picture & Sound
[This review was collected as part of a promotion.] This isn't my first Samsung. I only have ever bought Samsung since 2008. I love the quality of the TVs and only upgrade with Samsung. My 65in is the perfect size for my space. The picture quality and sound is amazing. Not to mention, I can control the TV with my phone!!! Added bonus!!
Purchased for workout area
[This review was collected as part of a promotion.] Purchased for new work out area. Specifically wanted smart and wi-fi tv. And also tv that interacted with Comcast. This tv does provide all of this. Best view is with highest settings to get best picture. Also have a 8QLED. Picture is not as crisp, however for the use of the tv and the price it provides want is needed for the use and area.
Fine TV, Lousy Remote
tv has met expectation aside form the occasional network communication issue a poorly designed remote. every one has different preferences but it feels like this remote was designed to put the least used buttons at your fingertips and the most used out of the way. often need to turn on the light to use. antithesis of intuitive...
Ross: Thank you for your feedback regarding the TU7000 Standard remote. We appreciate you sharing your experience with using it and will share your thoughts with our design teams. A firmware update is available which may help improve your network connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Nice picture but wifi doesnt work well
[This review was collected as part of a promotion.] The picture on the TV is very nice, however I've had issues getting a strong enough signal over wifi. My computer can operate fine in all parts of the house on wifi, but the TV struggles to play netflix, hulu, and the Samsung channels with a wireless connection. The only way it works is to plug into ethernet, which is inconvenient and a tripping hazard for people and my dog.
Love2shop: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Wifi
sorry, one big issue i seem to have is my tu7000 is having is staying connected to the internet. my internet company upgraded my wifi. still gets knocked, this week 2 times. then i have issues with trying to reconnect. i find this unacceptable. my last unit lost it's picture, within 2 years. my first samsung, a non smart tv, still works, with no issue. i will never buy a samsung tv, again. i will go back to sony or may be panasonic.
Hello No name, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate you sharing your feedback regarding the connectivity issues you are experiencing with your TV. A firmware update is available which may help improve your connection. (1420.0 released on 2/19/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist
Love the clarity
[This review was collected as part of a promotion.] Wasn't sure how Samsung free TV worked, initially, but now enjoy having free live TV. I gave it a 4, because I dont like the remote. I would have preferred a voice remote in 2020. The button configuration is crowded and when you have to search, the time delay in the letter input lags.
Excellent picture quality at a Great price!
[This review was collected as part of a promotion.] I purchased my 58" Samsung UHD TV to replace a 15 year old Panasonic Plasma. The picture quality is outstanding and price cna't be beat! The slim sleek style of the TV is a nice change from the old bulky think that once hung there.