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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,171-3,180 of 10,259 reviews
Oct 21, 2020
Reviewer name: Kingpin311k
4 out of 5 stars
4 out of 5 stars review

Time for an upgrade??

[This review was collected as part of a promotion.] My wife and I have been window shopping for a new tv for months. We finally made the decision to go with the 65” Samsung 7 series 4K UHD. The tv itself has great picture quality from video games to sports. It's especially nice for new movies released in 4K. The audio is fine for a smaller room, but I would recommend a sound bar or some type of external speakers if you want a good range of sound at higher volume. I would definitely buy this tv again. Only issue I've had is the smart tv feature can be a little slow. This could very well be an internet provider issue as I have not tested the tv on any other internet setup.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 9, 2023
Reviewer name: joyfulpixie
3 out of 5 stars
3 out of 5 stars review

Sound issues. Remote is lacking.

I purchased the 43" Crystal UHD TU7000 TV 1 month ago. The tv has a good picture but the sound is horrible. I have to turn it up to between 75-100 in order to hear it. I have tried every option in the audio settings to fix it. Didn't help. I tried adding a sound bar but the Bluetooth connection only worked with live tv not the streaming services. (Why should I have to buy a sound bar anyway?!) The remote has a bad design and no voice search. The fast forward, reverse, pause and play are all the way down at the bottom. It's all but impossible to hold the remote and reach those buttons. Since I mainly watch streaming, that's a big minus. I love samsung products, but this one stinks! I dread packing it up to send it back.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi joyfulpixie, We appreciate your feedback on the Samsung TU7000 TV's sound and settings. Please know we are here to help. If your TV volume is too low, there are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. Regarding connecting your Soundbar via Bluetooth, please make sure that the TV speaker is set to the Soundbar. Go to Settings > Sound > Sound Output. Finally, thank you for your review of the Samsung TV remote; please know your feedback will be shared with our internal teams. When using Streaming services, you can use the return key and directional arrows to pause/play, FWD/RWD. I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 9, 2022
Reviewer name: Xsweetcreaturex
3 out of 5 stars
3 out of 5 stars review

This product is okay

[This review was collected as part of a promotion.] Only issue i have with this TV is that it never seems to want to stay connected to the internet or has internet connectivity issues. Its been like that since out the box, i gave up and just decided to use a firestick with it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Xsweetcreaturex, Thank you for sharing your experience with Internet connectivity. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 22, 2020
Reviewer name: BryBryBry
5 out of 5 stars
5 out of 5 stars review

From the stance of a gamer!

[This review was collected as part of a promotion.] It connects seamlessly and recognizes my console as soon as I power it up. Once it does, it actually allows me to use the smart remote as a controller for my system as well! Really good responsiveness too. It broke me away from the idea that the older smart tv's put into my mind like laggy inputs and sloppy UI. Glad to buy will probably buy again!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 12, 2022
Reviewer name: F1fan
1 out of 5 stars
1 out of 5 stars review

Bfps

the reason for the one star review is because this thing does everything you expect the television to do in 1983 it has a picture it has volume. he does the aforementioned well. what it doesn't do at all is easily add applications such as formula one television. my nine-year-old tv added such applications easy. this brand new variant after two hours of struggling to figure out how, successfully adding applications is eluding. perhaps there is a way but i'm done trying with this thing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

F1fan: Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. We have hundreds of apps on our 2020 devices, some are pre-loaded and others can be downloaded by the users. The 2020 devices support all the same apps as the previous year devices. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor

Sep 12, 2021
Reviewer name: BbrandonB
5 out of 5 stars
5 out of 5 stars review

Next-Gen TV without breaking the bank!

[This review was collected as part of a promotion.] This 75" behemoth is amazing! Extremely responsive, access to all of the latest apps, and able to stream from Samsung devices AND Apple devices via Airplay. I really enjoy the feature where you simply tap your Galaxy device on the side of the TV to initiate Smartview. Great picture as is the case with all Samsung displays. Don't miss out!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 7, 2020
Reviewer name: Arkopy23
5 out of 5 stars
5 out of 5 stars review

Great sound quality and picture quality

[This review was collected as part of a promotion.] Usually the bigger the TV the worse the color and brightness. Not so much the case with this one. I've enjoyed this TV for a while now. And I absolutely love the design, picture, and sound quality. The UI could use an update, but for the most part it works as advertised.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 13, 2020
Reviewer name: Gary
5 out of 5 stars
5 out of 5 stars review

Easy setup and a manual!

i bought two of these for a gym setup. everything worked as advertised out of the box, it recognized hdmi input from a pc, auto connected to a wired internet connection with no complications. when i had some questions on the power on startup procedure i easily found it their online manual - sweet!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 19, 2022
Reviewer name: MrWaternews
5 out of 5 stars
5 out of 5 stars review

TV that I bought last year

[This review was collected as part of a promotion.] I needed a new TV and now Samsung is flagship brand at most retailers so I looked at a few different models and saw one that met the few things I needed and have loved it since then. One thing I like about this TV is that it automatically labels the inputs to what the device is that connected to that input, another thing would be the free television app because cable is really expensive and even more so if you're barely ever using it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 28, 2022
Reviewer name: Lockdownj
5 out of 5 stars
5 out of 5 stars review

Awesome tv recommend to anybody

[This review was collected as part of a promotion.] I use my tv for gaming and ofcourse watching tv I use streaming services. When it goes to 60 frames sometimes it can't keep up I would say but I am using Wi-Fi instead of a landline. The picture is amazing though it's perfect for all your entertainment needs. The best feature to me is the standby phase I use a Apple TV 4K device and my ps5 wen I cut either of them off the tv automatically goes into stand by or turns off. Then no matter the device you turn it on the tv comes on and automatically goes to that devices input. I highly recommend this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028