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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,131-3,140 of 10,251 reviews
Jul 27, 2022
Wicheewoman
5 out of 5 stars
5 out of 5 stars review

Crystal Clear Picture

[This review was collected as part of a promotion.] I use my SmartTV to stream and watch Cable TV. It's easy to navigate. My one complaint is, the "aspect ratio" feature in the Settings is disabled. I do not like to watch movies or shows with black bars on top or bottom of my screen. It defeats the whole point of having a large screen TV. People have told me that's the way the item was shot, but I know if I watch a show/movie in that format on my cable TV, I can adjust the aspect ratio to ZOOM and get rid of the bars. I would like to be able to do this on my TV when I am streaming Netflix, Prime, etc

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
bgdowg
5 out of 5 stars
5 out of 5 stars review

New TV!

[This review was collected as part of a promotion.] I haven't had a new tv in forever, last one was a Samsung and lasted forever. I decided it would be smart to stay with the same brand. I was not disappointed at all! Visually the tv is stunning, in 4K it's like you are part of the show! Glad I bought this, didn't know what I was missing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 7, 2020
Shelly
5 out of 5 stars
5 out of 5 stars review

Outstanding

[This review was collected as part of a promotion.] For those on a budget and looking for a 55" smart tv,this will fit your need. The picture and sound quality are excellent. Easy to set up . Rich vivid colors. Comparing this model side by side in the store with models twice as much,I am 100% satisfied with my purchase. Samsung brand has given me the confidence of a tv that will last for many years without any technical issues. It is a smart tv for a smart shopper. You can't go wrong.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
5591kram
3 out of 5 stars
3 out of 5 stars review

Like the TV but a problem

[This review was collected as part of a promotion.] Like the TV so we bought my mom one but airplay 2 would not work. we we're on a remote call with Samsung and also remote with Apple and could not get it resolved. We tried four different model Iphones.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 20, 2020
Jaded
5 out of 5 stars
5 out of 5 stars review

Good and Bad

the tv is great! the picture quality is great, and love not have tons of wires and cords everywhere. the remote sucks! way too sensitive and when i lower the sensitivity it doesn't work at all, also as far as being a "universal remote" it doesn't work for anything except the tv. good luck.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Jdoz1209
5 out of 5 stars
5 out of 5 stars review

Great picture quality.

[This review was collected as part of a promotion.] Several good things about the TV. The setup was super easy. Light weight. No problem moving it where we wanted. For a screen this size the picture quality and clarity are excellent. Even better than the series 8 65" we replaced. Don't do much gaming but a lot of streaming. There are so many apps set on the home app bar that can't be removed or even reordered. Makes for a crowded group of home apps. But overall a great TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 30, 2020
James
5 out of 5 stars
5 out of 5 stars review

Solid TV

there are higher class tvs out there, but i'm happy with my new samsung tv. easy to setup and very light. the picture is great and comes loaded with apps and easy to download more. be aware that there are only 2 hdmi connections. if you need more, look elsewhere. i have x-finity cable tv service and a desktop pc connected to it. no issues.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
AwasomeGaming
5 out of 5 stars
5 out of 5 stars review

amazing tv

[This review was collected as part of a promotion.] I bought this model of tv because my samsung 6 series only had 60hz refresh rate, this 7 series has 120hz refresh rate and it keeps up with the video demand of my asus rog laptop. It is a perfect screen for gaming. For me if it ain't samsung, I won't own it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 9, 2023
joyfulpixie
3 out of 5 stars
3 out of 5 stars review

Sound issues. Remote is lacking.

I purchased the 43" Crystal UHD TU7000 TV 1 month ago. The tv has a good picture but the sound is horrible. I have to turn it up to between 75-100 in order to hear it. I have tried every option in the audio settings to fix it. Didn't help. I tried adding a sound bar but the Bluetooth connection only worked with live tv not the streaming services. (Why should I have to buy a sound bar anyway?!) The remote has a bad design and no voice search. The fast forward, reverse, pause and play are all the way down at the bottom. It's all but impossible to hold the remote and reach those buttons. Since I mainly watch streaming, that's a big minus. I love samsung products, but this one stinks! I dread packing it up to send it back.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi joyfulpixie, We appreciate your feedback on the Samsung TU7000 TV's sound and settings. Please know we are here to help. If your TV volume is too low, there are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. Regarding connecting your Soundbar via Bluetooth, please make sure that the TV speaker is set to the Soundbar. Go to Settings > Sound > Sound Output. Finally, thank you for your review of the Samsung TV remote; please know your feedback will be shared with our internal teams. When using Streaming services, you can use the return key and directional arrows to pause/play, FWD/RWD. I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
Nellywallz
5 out of 5 stars
5 out of 5 stars review

Great on the features and the price.

[This review was collected as part of a promotion.] It was a quick and easy setup. The video quality is amazing , I could tell how it adjusts to the environment. It is not so heavy that I couldn't hang it on my wall. I really like that I could install any app of my choice. I love that I can do anything from broadcasting channels to mirroring my phone. The only issue I may have would be that it lags a little on the home screen when moving from one app to another using my remote. All around awesome product I would recommend this tv to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028