Tv is ok. Remote + source interface lacks
the tv is fine, picture and sound are up to par. but man, the user unterface on this tv is pretty rough. feedback is incredibly slow, and the remote itself doesnt help much. we have the newer model of this tv as well and it is much improved however.
still, there remains my largest complaint with samgsung tvs, and i have this issue with both this model and the newer one i have: the dreaded samsung tv plus app.
the samsung tv plus app may be the sole reason i would not commit to another samsung tv going forward. i feel like anytime i hit a button i immediately get launched into the app. or if im in another app for too long itll just automatically boot me out and start playing tv plus. it drives me insane and i wish i could delete it but have had no such luck. awful.
reply from Samsung Brand Ambassador
Hi Sean,
Thank you for purchasing the Samsung TU7000 and for sharing your feedback regarding the user interface and Samsung TV Plus. The details you have shared are important to us and will be shared with our product teams.
Please know, Samsung TV Plus can be disabled, removing the channels from your default guide. Should you want to disable TV plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove’.
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care.
This improves your apps performance as it frees up unused cached memory and closes background apps.
We also recommend you check that your TV is running the latest firmware.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
I hope these tips help you further enjoy your new Samsung TV. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for