Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
Sort by |
Showing 3,111-3,120 of 10,259 reviews
Oct 21, 2020
Reviewer name: GreatFinds
5 out of 5 stars
5 out of 5 stars review

Love this Smart TV

[This review was collected as part of a promotion.] I bought 2 because you can't beat the price for the quality you get with this TV. It has a beautiful picture and its easy to upload applications and access livestream. The tv is pretty lightweight and easy to mount on the wall. You won't go wrong with this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 10, 2021
Reviewer name: Zens
1 out of 5 stars
1 out of 5 stars review

lemon

broke after 1 month. tv turns on and off by itself, apps are very buggy and stop working mid show. technician is coming in a few days and i'm hoping it will be fixed or replaced. i have a 32 inch samsung bought in 2020 and it works great, so very bummed this 50 inch is such a lemon.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Zens: I am very sorry that you are experiencing issues with your TU7000 TV and are currently waiting for a service appointment. We appreciate your patience. While you are waiting, you may want to try the following: 1) Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care 2) You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. Should you need further assistance even after your service appointment, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 26, 2021
Reviewer name: PoloPrestige
5 out of 5 stars
5 out of 5 stars review

This is TV is Ok

[This review was collected as part of a promotion.] I should have done more reviews on this TV. My TV only has two HDMI ports and no chrome cast built in feature. Im an avid supporter of Samsung electronics. I was disappointed to see that this TV has Apple air play built in but no chrome cast feature.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2022
Reviewer name: JustinL
5 out of 5 stars
5 out of 5 stars review

Bought it for my mother

[This review was collected as part of a promotion.] For what it is it is a great TV. My mother does need the whole cutting edge, but wanted just a better TV than her old 1080p TV. Has good smart tv features and has been solid with no issues thus far.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2021
Reviewer name: Rothmann
4 out of 5 stars
4 out of 5 stars review

Excellent Value for non QLED TV

[This review was collected as part of a promotion.] This TV is really good for the price point. From the moment it arrived it was amazingly well packaged easy to remove and well protected. I purchased a Q800 soundbar with this TV and unleashed a very good experience in my movie room. The only downside is fast motion sports it isn't as crisp or fluid as the QLED models but I didn't make that choice as this TV fit my budget perfectly . If I had to do it all over again I would do the same thing with no regrets. For those customers who want a good TV for a fair price I would certainly recommend this for them.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 14, 2021
Reviewer name: Bigsam
1 out of 5 stars
1 out of 5 stars review

Not enough apps to download

the tv is good have a good quality but the problem is that its not like a roku tv that lets you search for any app availble loke for example usa network i can download the app on roku tv but samsung tv doesnt even have ot and is a free app why? like other apps i had search and nothing, and the controller lags a lot when u searching or switching it lags so bad so those are the flaws i dont like about it but other than that its ok

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 10, 2022
Reviewer name: Brittney
4 out of 5 stars
4 out of 5 stars review

Great picture but no sleep button

the picture in the tv is amazing and the sound is pretty good. the only compaint is that on mynokd samsung tv there was a “sleep” button to turn the sleep timer on that inused a ton. now you have to go theough the settings menu to set it and you have to donitbwveyday. it is not easy to navigate and it is enough of a hassle i thought about returning it. if you sont use the sleep button then it is a great choice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 20, 2022
Reviewer name: Dennis
3 out of 5 stars
3 out of 5 stars review

Great Picture

picture is great. smart interface is terrible. samsung tv plus should be an option instead of automatic. i feel like im playing tug of war with the operating system of what i want to watch. again picture and quality is great but the smart features. are slow and dumb !! can you turn them offf ?????

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Dennis, Thank you for purchasing the Samsung TU7000 Crystal UHD TV and for sharing your feedback regarding the built in Samsung TV Plus feature. I am glad to hear you are enjoying the picture quality. Please know, Samsung TV Plus can be disabled, removing the channels from your default guide. Should you want to disable TV plus, follow the steps below: 1) Navigate to the Samsung TV Plus app and press the down button on the remote. This will bring up two options. ‘Move’ and ‘Remove’. 2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service. 3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide. Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below: 1) Navigate to Settings > General > Smart Features > Autorun Smart Hub 2) Enable the Autorun Smart Hub feature 3) Navigate to Settings > General > Smart Features > Autorun Last App 4) Enable the Autorun Last App feature I hope this helps you further enjoy the experience provided by your new Crystal UHD TV. Should you ever have questions or need additional assistance, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Jun 16, 2021
Reviewer name: JoeT
3 out of 5 stars
3 out of 5 stars review

Great picture, not so smart.

picture looks great and so does 4k content. interface for apps is very slugish, but apps work fine. my biggest problem is that it wont stay connected to wifi. i have to fully reboot the tv every time i turn it on, or else it wont connect to my wifi. only product in my entire home that has connection issues. gigabit internet and wifi 6 mesh system. very disappointing for how much this 82” costs. i am considering returning it, but very big to try and repackage to take back to the store…

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 29, 2020
Reviewer name: picoblanco
5 out of 5 stars
5 out of 5 stars review

This was a big upgrade from previous model

[This review was collected as part of a promotion.] I just got my hands on this new Samsung TV and the upgrade was totally worth it. I previously had the 2018 model of this TV. Why do I like this one so much more? (1) It seamlessly connects to my phone through Apple Airplay. I have a couple video apps that only work on my phone so this is a game changer. I am able to watch a bunch of content on my TV that I didn't previously have access to. (2) The TV is much lighter weight. I move my TV between my bedroom and living room so this is nice for me. (3) This TV has Apple TV streaming capability. This unlocked a bunch of content. With my last TV, it was impossible for me to watch my Apple TV shows. There is only one downside. I am not a fan of the new remote. I really liked the old Smart Remote. It was a much simpler design with only a few button options. The new one has a lot more functionality because it is a universal remote, but I don't connect anything to my TV so it doesn't add any value to me. I wish I could figure out how to connect my old Smart Remote to the new TV but haven't figured out if it is possible. Overall I am very happy with this TV. Oh and also tested a TV from a different brand in the same price category and the Samsung is hands down a better experience.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028