Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forGreat secondary television
[This review was collected as part of a promotion.] I primarily use this television for catching up on current events before bed. I love the slim design and picture quality, it was definitely worth what was paid for it. Samsung TV is an added bonus I didn't know that I needed.
Tu7000 series 75 inch Samsung tv
[This review was collected as part of a promotion.] The tv is great the screen is sharp and has an edge to edge display for the price you pay for a 75 inch the tv is more than worth it the only part that could get some improvement is the sound quality it's not there.
Not bad for the price, but no Hulu App
the image quality is good for the price. the overall experience is good. but we mostly use streaming services. i had a 42" samsung before, that didn't have the hulu app available. we bough this one because it had the app logo in the box, instead of other brand of similar quality and price. for our surprise, it had almost all the apps we use, except hulu. we have the app on our phones and tables and we can stream it to the tv, but the whole idea on buying this tv was not having to do that. other than that, i wish it had some analog connection for dvd players and audio receivers. it only has 2 hdmi and one audio (optical) 1 usb port and one lan port.
Javier: Thank you for your review of the TU7000 TV. I am very sorry to hear that you are not able to find the Hulu app. First, please make sure you are running the latest firmware version (ver 1401.7) Software updates are regularly released for Samsung products. If possible, you should always update to the latest version to make sure that your device is the best it can possibly be. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. If your app is not available on the home screen, you can search for it and install it. - Press Home, then select the Apps icon - Navigate to the top and select the Search icon (magnifying glass) - Type Hulu in the search bar and install the app Note: You may need to cold reboot the TV for Hulu to load this version (5.3.262) To cold reboot the TV: While the TV is on, press and hold the power button on the remote until the TV turns off and then back on. Release the power button. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Overall Solid TV for the price
[This review was collected as part of a promotion.] The picture and sound on this TV are amazing, I greatly enjoying the apps that are available although I have had some issues with some apps not being available. Some issues I have come across are that very frequently when I go to download an app it stays stuck at 0% and fails and I have to manually reset the TV by holding the power button on the remote. This happens every time I download an app which becomes extremely annoying to do. Another issue I have is the general lag with the operating system that is on the TV. I have a roku TV in my other room and there are no such issues with this and the interface is very crisp. I know you guys can make this much more amazing than it is. In all, picture quality and sound is 10/10 and the App Store and operating system is a 6/10. I swear by your brand and recommend it to anyone who is in need of a TV.
Avoid
I purchased this tv because of the great Samsung screen quality. I actually purchased two. I got a 43” and a 65”. Buying two has caused issues. When I turn on one tv sometimes both turn on. Very annoying to have to get out of bed to turn off the other tv. Also the tv software is like using an Android phone. So much bloatware and useless crap. I have been spoiled by Apple TVs clean interface I suppose. Lastly this tv is constantly logging me out of my streaming services. Make the software and functionality match the screen quality.
Great value
[This review was collected as part of a promotion.] This tv is terrific. Clear picture, easy to set up. We bought this to use in a room that had an internet connection, but no cable hook up. Been very happy how easy to use. Clear picture, great resolution. Highly recommend.
Awesome Picture, Easy Set Up
[This review was collected as part of a promotion.] We bought this to replace an older tv. What a difference in the picture quality! The smart features were easy to set up eliminating the need for a secondary device. We are considering upgrading all of our other TV's after having this one. Would definitely recommend Samsung products.
no cocnection with my devices
this tv is neither connecting with my samsung smartphone nor my laptop when use the smart view application or wireless display. also, i have a hard time accessing netflix. this is surprising since i have a previous generation samsung tv that works perfectly with wireless connection and netflix
Sophie: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing issues with your Smart View app. Please use the SmartThings app as the Smart View app is no longer supported. When downloading the SmartThings app to your phone, you may need to check the following: 1) Please make sure both devices are connected to the same local network. The phone and TV must be connected to the same network as your router to be discovered by the app. 2) Refresh the device using the SmartThings app. From the Devices tab, swipe down to refresh the device list. 3) Delete and re-add the device on the SmartThings app. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Not what was expected from reviews
this tv met my requirement to keep clarity and color when sitting off center. unfortunately, that is where it ends. the sound and video go out of sync for no reason. i am not using a sound bar but rather the tv speakers. this tv also has horrible sound where no matter what you do, the sound rises and falls on the same channel or different channels or different sources. i have done everything possible to get this to stop and it won't. just sitting watching something and it could switch to a commercial and bam, the sound gets loud. i changed and reset the sound settings until i'm blue in the face and nothing has fixed this. don't buy this tv. i am sorry i did.
Didn't last much at all
[This review was collected as part of a promotion.] Bought this TV at the end of 2020 and a year and a half later without using it more than 5 to 6 hours a week the screen died going into an infinite loop, thank that I bought insurance and after testing through the insurance company cover for it.
Dansound: Thank you for your review of Samsung’s TU7000 TV and for sharing your experience with the screen flashing. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. ~ Samsung Advisor