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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,081-3,090 of 10,251 reviews
Jan 2, 2022
Aria
1 out of 5 stars
1 out of 5 stars review

Was good while it lasted...

i bought it november 2020. now it's jan 2022, this morning the tv screen went black and appears to keep turning on and off. remote controller's not working, nor does the power button. the previous tv we owned from different brand lasted well over 6 or 7 years and it didn't have technical problem when we decided to change tv either. i'm not sure if it's just i'm unlucky with this product or are the smart tvs nowadays all have short lives... but i'm pretty disappointed , as this was our first smart tv and i loved all the functions.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Aria, Thank you for your review of Samsung’s TU7000 TV and for sharing your experience with the TV turning itself on and off. Your feedback is important to us and will be shared with our product teams. Here are some service options: - If you have an extended warranty, you can reach out to them to have process a service request. - If you're OUT of warranty, please use the following link to locate a service center in your area: http://www.samsung.com/us/support/service/location Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Oct 25, 2022
Gran2two
5 out of 5 stars
5 out of 5 stars review

This Smart TV is the Best

[This review was collected as part of a promotion.] The picture quality is excellent and makes scenes feel as if they are in your living room. The sound quality is crystal clear and I don't have to be in the room to hear. Each time a new device is added to our television it automatically tries to pair which makes the process easier for me. Also the built in apps make life that much easier. Finally the price was affordable and well worth it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
DJELLSB
5 out of 5 stars
5 out of 5 stars review

Best tv

[This review was collected as part of a promotion.] this is hands down the greatest TV I have ever had. Its beyond fast easy and amazing to watch. All the apps I watch on a regular basis is here and definitely looking at getting the 85in for my bedroom

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 25, 2020
Lily
2 out of 5 stars
2 out of 5 stars review

Just no

i've had my samsung) a few months. i don't like it. i don't like when it asks me if i'm still watching. when i work i leave it on for my dog. there's a lot of apps you can't get. peacock for example. i also got a vizio. just about every app you can find is available.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Lily: Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. Auto Power Off automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote control are not used for the set period of time. You can disable this feature or set the period of time by going to: Home > Settings > General > Eco Solution > Auto Power Off I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
Reverrpm
4 out of 5 stars
4 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I went with TCL at first trying to break from Samsung as was alot cheaper, well you get what you pay for, 1.5 years later headed out to buy a new TV because the TCL died a sad death Well I have all samsung TV's now can't beat technology and value My only cons is that a keyboard mouse combo would be advantageous and internet browser is beyond slow Other than that really happy

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2021
MeliMel
4 out of 5 stars
4 out of 5 stars review

Beautiful Television

[This review was collected as part of a promotion.] This tv is so nice and crystal clear. The sound quality is good also unlike a previous TV that I had where you had to turn the sound up high during a show/program but quickly turn it down when the commercials came on. It was quick to set up as well. The one thing that could be a little better is the remote. It doesn't light up and is difficult to see at night.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Martin
5 out of 5 stars
5 out of 5 stars review

Classy and versatile for watching and gaming

[This review was collected as part of a promotion.] I do not need a tv box or something since it has its own Samsung TV Plus. Easy to connect my samsung galaxy fold 4 to my tv and I love it. My PS5 is so compatible that my tv opens up automatically when I am starting my PS5 using the controller. Finally, I get to choose which kind of display from Natural to Film Maker or Dynamic depending on what I am watching or playing. Love my Samaung TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 15, 2020
Asthapwocky
4 out of 5 stars
4 out of 5 stars review

Great graphics

[This review was collected as part of a promotion.] The TV itself looks amazing as well as build quality but some of the internals are not so good. I recently had my first one fail due to a power board, I only had the TV for about 2 months. I got a new one with some hassle through Samsung and this one is alright. I have to reset my network every single I turn my TV back on or else it won't connect to the internet. Other than that it looks amazing and is pretty thin.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 14, 2022
Dubity
5 out of 5 stars
5 out of 5 stars review

Awesome

I bought this a little over a month ago and haven't been disappointed. I was hesitant thinking that there was no difference between name brands but I'm very happy with Samsung so far. I'm hoping the longevity of the TV also holds up. My only complaint that really isn't an issue are the mounting bolt holes, which are apparently not a universal size. But again not really an issue just inconvenient trying to find the correct size. The built in speaker is on the quiet side but easily solved with a sound bar.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Dubity, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Oct 6, 2022
Dory01
5 out of 5 stars
5 out of 5 stars review

It's great

[This review was collected as part of a promotion.] Used for just regular viewing and streaming. Been very happy with the picture, color is vibrant. Most of the use comes early in the morning while my husband is working OR when our grandchildren are here, then it's on most of the day. Easy to get up and running. We currently have 3 Samsung tvs that range from 32 inch to 65 inch and we are very happy with them all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028