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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,071-3,080 of 10,251 reviews
Sep 15, 2020
TruepowerHometheaters
5 out of 5 stars
5 out of 5 stars review

This TV is the ultimate viewing pleasure

[This review was collected as part of a promotion.] To begin the tv is massive , as soon as you walk into my home you see the beast. All my guest get mesmerized seeing the beauty. My kids love watching movie night especially when we watch Jurassic world. It takes you into another viewing world. Adding a Samsung sound bar wouldn't hurt to make it a theatrical cinema experience. I recommend this tv to anybody, that's having a hard time deciding what product to purchase. Samsung has taken smart tv to another level. Easiest compatibility with any smart devices you might have. Downloading apps , streaming Spotify music or Apple Music from my phone library to the tv has made it so simple. 5 stars all around

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 23, 2020
Sam412
5 out of 5 stars
5 out of 5 stars review

Amazing!

[This review was collected as part of a promotion.] This TV is wonderful! The picture on it is so crisp and crystal clear. You can see every little detail of the things on the screen. It's also super bright and the colors are amazing! There are also a lot of third party apps such as airplay and Netflix and google and there's a bunch more I can't remember off the top of my head. I absolutely love this television!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2021
Zeal
4 out of 5 stars
4 out of 5 stars review

Amazing screen and picture quality

[This review was collected as part of a promotion.] Samsung TVs have hands down the best displays. I absolutely love gaming on my TU7000. Great experience as 60 Hz refresh rate keeps up with most console games without blurring. Browsing between different apps on TV is simple and intuitive.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 27, 2021
Barney
4 out of 5 stars
4 out of 5 stars review

The picture in impeccible.

i did not give it all 5 stars because trying to use the smart tv function through connection to the internet makes it complicated and slow to access what is far easier to watch by connecting it by hdmi to a laptop. just use one hdmi for the laptop and one hdmi for a video disc player, and the internal tuner built into the tv by connecting it to an over the air tv antenna on a tower and you will have everything you need. do not connect it to your internet account because it is hard to get rid of the mess it makes out of turning it on to watch a tv show or to choose an hdmi. keep it simple and leave these extras out of your installation for the best picture you can find anywhere.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
Otibear
5 out of 5 stars
5 out of 5 stars review

Just Absolutely Amazing TV!!!

[This review was collected as part of a promotion.] This 4K TV blew my mind!! Not only it has an incredible picture quality but it also works perfectly with my Samsung Soundbar. This TV really was the perfect final touch for my man cave. My streaming shows and movies never looked and sounded better!! Would recommend this TV in a heartbeat!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 16, 2021
Kaluig
2 out of 5 stars
2 out of 5 stars review

Samsung Owner Dissapointed

i have owned several samsungs at home and decided to purchase this one … the color was great and everything worked as expected with local channels; however, with amazon fire tv and sling app the colors were different and not as clear… the amazon fire stick was the same 4k stick i had with a previous toshiba 4k tv that i was replacing … i tried resetting the amazon fire stick and changed settings of tv but it was still not to our satisfaction so we decided to return this tv and bought a lower level tv, insignia, a best buy brand …. everything has been working fine including the same colors on local channels and on fire stick apps/channels without the need to reset or adjust any settings.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Kaluig, I’m sorry to hear the picture quality of Samsung’s TU7000 TV did not meet your expectations. Your feedback is appreciated and will be shared with our internal teams. The Samsung TU7000 TV offers HDR mode, which lets you enjoy a wide spectrum of colors and visual details, even in dark scenes, which could have helped with your image quality when watching TV on apps. Should you ever decide to give Samsung TVs another try and experience issues or need assistance with usage, please know we are always here to help. We hope to regain you as a customer in the future. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 26, 2022
Glenn28658
5 out of 5 stars
5 out of 5 stars review

So good Ive bought multiple.

[This review was collected as part of a promotion.] I use my TV for gaming and streaming media and its always been a great TV!!!As a matter of fact my whole house is full of Samsung tvs,phones and tablets that have all held up very well from usage.My next TV will probably be the Wall version.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 11, 2020
AMID
2 out of 5 stars
2 out of 5 stars review

No Motion settings,delayed response Remote control

couln't find and adjust auto motion plus mode from expert setting. there's no auto motion plus mode!! picture motion moves too fast makes me dizzy. also delayed response remote control!! did some online research, removed battery presss and hold power botton about 30 seconds still no luck! not happy about samsung tv's. my previous samsung tv screen got 2 lines and bought new samsung but seems like new samsung tv takes too much time to set up. im already gave up! should have spend bit more for sony tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

AMID: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when using your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Nov 9, 2022
Silas
1 out of 5 stars
1 out of 5 stars review

58” Samsung tv loop problem

I bought this tv just overall a year ago. It ran into the typical Samsung start up and shut down loop problem. Called Samsung but the warranty was out and got no help at all. I'm now out 1000$ and back to my old Sony tv. I'm not a person that complains a lot but I'll never buy another Samsung product after getting ripped on the 58” tv. I've done a lot of research on Samsung tv's since and I realize I made a bad choice. I should have bought another Sony.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Silas, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Oct 13, 2020
ptsmitty
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] The TV was boxed well and was easy to set up. It has an excellent picture. The remote is easy to use, but could be designed a little more ergonomically for the controls that are used the most. For example, the DVR buttons (fast forward, rewind, pause, etc.) could be larger and located in an easier to find area of the remote than the very bottom. And the direct tune number buttons at the top of the remote are sometimes a little non-responsive. Otherwise, I really like this TV and all of its features.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028