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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,071-3,080 of 10,259 reviews
Sep 16, 2020
Reviewer name: Lesbionest
5 out of 5 stars
5 out of 5 stars review

Great TV, definitely would recommend.

[This review was collected as part of a promotion.] Tv is great. Pictures are clear as day, the volume is nice and loud if you need it to be. It's big but not heavy. The only thing that's not my favorite is the remote it has to much button now and days things are simple less buttons. This remote reminds me of when tv only had basic cable with all these buttons. And they close together in my opinion. I hope they create another simpler remote for this tv. Other than that minor thing, this product is amazing. Would totally recommend to anyone looking for a tv. It's worth it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: LNCGamingyt
5 out of 5 stars
5 out of 5 stars review

This tv review

[This review was collected as part of a promotion.] This tv is nice wish it had more then 2 hdmi and hdmi 2.1. But others then that it's nice good price for a 65 inch 4K and the Feature with the airtime and Google is nice. And wish it was 120hz and not 60 hz.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Carlos7
5 out of 5 stars
5 out of 5 stars review

Versatile and Performance Driven

[This review was collected as part of a promotion.] I chose Samsung because of a) their reputation for making a quality unit, b) at the price I paid I would be getting a better unit (a much better value than competitors), and c) my service provider recommended it because their app operates well on a Samsung (I ditched their receiver). Once I mounted it on the wall and connected it to my cable and my AV system I was blown away by the clarity, the refresh rate and plethora of features it packs. I'm more than satisfied with its' performance and I highly recommend it. I'm so grateful I went with a Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: TVguy2020
5 out of 5 stars
5 out of 5 stars review

Crystal Clear Picture

[This review was collected as part of a promotion.] This TV is all I could ever ask for. The brightness/display options are easily scalable and allow for a very pleasurable viewing experience. Whether I am watching live sports, streaming movies/tv shows, or catching up on current events this TV can do it all. I am very satisfied with my purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: tigereyes
5 out of 5 stars
5 out of 5 stars review

What a picture!!!!

[This review was collected as part of a promotion.] I Love my 65" Samsung Crystal TV!!! The picture is so clear and full of detail. Set up was fast and easy starting with the easy box removal. I even enjoyed watching a movie a 2nd time to see the difference on this TV and WOW! I highly recommend this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 5, 2023
Reviewer name: FrustratedTVGuy
2 out of 5 stars
2 out of 5 stars review

Awful software

I am frustrated with this brand and model. Terrible software, constantly lags and I have to wait for the remote command for 5 seconds every time, screen share is awful and cannot even connect to the laptop that is right next to it and both are also near the wifi modem. I do not recommend this model regardless of size.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Dec 9, 2020
Reviewer name: Kevin
2 out of 5 stars
2 out of 5 stars review

Worst TV i have every had

picture quality is awesone. but thats the only good thing i have to say about the tv. it is super slow weather your switching apps or trying to scroll through a guide it just wont keep up with the remote. i have a 60 inch hisense (roku) upstairs and it is lightyears better then this tv. the android app on it is terrible.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Kevin: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when navigating your TV or starting up apps. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 16, 2020
Reviewer name: Duvalwar
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] Bought this about 4 months ago and have loved it. Originally was looking for a larger one but due to the size of the living room it went in I decided to try the 55”. Was worried I wouldn't like the size and picture, but have been really happy with my choice! Picture is great, color is amazing, I love the features and how well it integrates with my smart home features. Really happy overall.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 6, 2020
Reviewer name: Wayne
1 out of 5 stars
1 out of 5 stars review

Nothing but aggravation

The picture is great when it works but I've spent almost as much time resetting and rebooting this TV as I have watching it. I've had my cable box, YouTube and my iPhone screen mirroring all freeze. I've owned the TV for a week and I've had to reset it every single day so far, some days more than once. I've used the self-diagnose tool to check the HDMI cable - it says it's fine. I've quit using wifi and hard-wired my TV to my router. I've used the “device care” tool, it says there are no problems. I've done the SmartHub connection test, I've reset the SmartHub and I've unplugged the TV half a dozen times. It still keeps freezing! All I want is to be able to press a button and watch TV. I've actually sat down with a plate of dinner and finished my meal before the TV started working. This is the first Samsung product I've ever owned and they aren't making a very good first impression. Seriously thinking about returning it to the store and seeing if I have any more luck with Sony or LG.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Apr 29, 2022
Reviewer name: Chupachups3p
5 out of 5 stars
5 out of 5 stars review

Perfect for a Tech freak

(This review was collected as part of a promotion.) Ever since acquired this smart TV, covers pretty much all my needs (wants). Easy to install and setup and top list, WIFI enabled, less cabling. Visually impeccable if you have good channels (4k but hey let's be real, still coax resolution) but internet wise and watching extreme high resolution on 5ghz wifi: makes my skin and eyes freak out - impeccable.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Chhupachups3p! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.