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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,021-3,030 of 10,259 reviews
Jul 27, 2022
Reviewer name: Late2theGame
4 out of 5 stars
4 out of 5 stars review

My First "Big" (for me) Flat Screen TV

[This review was collected as part of a promotion.] I'm late to the large flat screen TV world; I come from the old school of "If it ain't broke, don't replace or fix it". However, even though my old style TV still worked, I finally had to replace it because I was just no longer satisfied with how movies and shows looked on it, and I wanted to start streaming. So I bought my Samsung. It was easy and quick to install, and the quality of the picture and especially the sound (no I haven't installed a sound bar yet!) were excellent. I'm satisfied with it, and enjoy watching it. My only complaint is that if it's been a while since I watched a streaming show on it, (I mostly watch TV in my bedroom, not in the living room where I have the Samsung TV) I have to reconnect it to my wifi Internet, which is a hassle. It's happened several times now, and I wish it would just stay connected. That's the only reason I gave it 4 starts instead of 5.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
Reviewer name: samsungguy
5 out of 5 stars
5 out of 5 stars review

I LOVE THIS TV... AWESOME PICTURE!

[This review was collected as part of a promotion.] What a phenomenal picture... Streaming & dvds look awesome puts you in the show. The 1 and only compliment is the preloaded apps... They just take up space. You can't Uninstall them. I'm an android guy and I wish that I could uninstall them!! I'm a Samsung Fan and this is my first disappointment.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Reviewer name: Samsung4Life
4 out of 5 stars
4 out of 5 stars review

Good TV

[This review was collected as part of a promotion.] Primarily use for streaming TV and video games. Picture quality is good but could be more crisp. Glare can get pretty bad if there's sunlight. There isn't a ton of on board storage so a streaming device is a must.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 11, 2022
Reviewer name: Steve
3 out of 5 stars
3 out of 5 stars review

Very dark picture

i have had nothing but visios in the house for years. in the living room, where there is a lot of ambient light, the picture has always been somewhat dark. i decided to upgrade from the 55” visio to this 65” samsung. obviously bigger screen but ultimately a much darker experience. it is essentially unwatchable in daylight. im not exaggerating, most of the time we cant even make out what is on the screen unless we close the blinds and draw the curtains. its very annoying. im certain that when we upgrade this to a 75”, it will be a visio. i also bought a samsung soundbar to go with it. this was also problematic. it sould not sync no matter how much we tried to make it work. however, my 8 year old cheap insignia soundbar syncs right up to it. also not a fan of samsung remotes.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Steve, Thank you for giving Samsung TVs a chance and providing us with feedback regarding the image quality and connectivity. I have a few recommendations which may help resolve the issues you are experiencing. First, let's ensure you are running the latest firmware. Go to Settings> Support> Software Update. Update from here if needed. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the Brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Regarding your Soundbar not connecting: Please know that our TVs have a Pass-Through audio feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV, go to Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through. Also, ensure you have chosen the Soundbar as your output source. Go to Settings > Sound > Sound Output. If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 16, 2020
Reviewer name: CBC1978
4 out of 5 stars
4 out of 5 stars review

Great TV for daily use

[This review was collected as part of a promotion.] We've had a easy to set up experience with the Samsung TV and have enjoyed it since, as we use it nightly in our bedroom. It has a good picture, the only drawback is the sound is a little light compared to our last unit.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Deborah
5 out of 5 stars
5 out of 5 stars review

My Wonderful Samsung TV

[This review was collected as part of a promotion.] My Samsung TU 7000 43 inch TV is one of the best TV's Ive ever purchased. The clearest most crystal clear images I've ever seen! I would recommend this tv to everyone! You won't go wrong with this one. Thank you Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Reviewer name: Pucc0
5 out of 5 stars
5 out of 5 stars review

Performance and reliability for a great price

[This review was collected as part of a promotion.] I love this TV, for the price it handles all the media I throw at it and displays it beautifully. The UI is extremely friendly and the apps load incredibly fast, I will for sure stick with Samsung for all my needs when it comes to displays in the future.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 3, 2020
Reviewer name: spiceyroad
5 out of 5 stars
5 out of 5 stars review

Crystal clear picture!

[This review was collected as part of a promotion.] The Samsung Crystal Clear UHD 4K smart tv, is a great product! We found this tv very easy to set up. The tv will actually guide you through the process and even showed which buttons to use on the remote during the set up process! The picture is absolutely stunning, it's so clear! It also provides several streaming apps also! Has a ultra fast processor too! We are so satisfied with the quality of this tv!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 8, 2022
Reviewer name: Rick
4 out of 5 stars
4 out of 5 stars review

Really, only two problems...

i'm reasonably happy with my 60" model. the picture is fantastic, especially with 4k input. however, when i turn the tv on, it tries to open my attached blu-ray player and start with that every time. it happens even if i physically disconnect the blu-ray, it still opens with the hdmi source screen and i have to manually change the input...every time! very annoying. my second problem is that this model seemingly only allows a single pair of bluetooth headphones to be connected at a time. my wife and i would both like to listen with headphones at the same time. doesn't samsung realize that more than one person would want to listen at a time? extremely annoying!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 27, 2022
Reviewer name: Claussl3003
5 out of 5 stars
5 out of 5 stars review

The perfect TV for any media room

[This review was collected as part of a promotion.] I was shopping for a TV as part of our media room renovation. Looking for a TV that has all the smart TV options plus cinema quality, plus affordable price and Samsung made it all possible. I got my 82 inches TV last black Friday 2021 and my family and myself couldn't be more excited for the pir newest addition..

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028