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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,021-3,030 of 10,251 reviews
Sep 19, 2020
Irongrip65
5 out of 5 stars
5 out of 5 stars review

Has great smart features.

[This review was collected as part of a promotion.] This is a very solid TV for a very good price. We have had no problems with this TV and continue to enjoy it every day. The picture is great, and is great for things such as playing video games, and watching sports on TV.If anyone is looking for a great TV at a reasonable price I believe that this TV is the one for them.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Donnie
4 out of 5 stars
4 out of 5 stars review

Great TV For The Money

[This review was collected as part of a promotion.] I have had this TV just over a year now. I upgraded from another Samsung that was several years older. The picture is significantly better than what I had (I know this is still lower quality than what is out there currently) and for the price I am not sure you can get a 65" TV at this quality for cheaper. Also bought a Samsung sound bar at the same time and am impressed with that as well. Only annoying thing on that is I wish they had a way to mount them together without needing aftermarket mounts. It should come with something for the same brand TV. Only problem I have been having with the TV is after about a year I have had wifi connection issues. It is very intermittent and all I need to do is do a hard reset on the TV by either unplugging it or holding down the power button for about 30 seconds. I don't watch TV daily so its not a big deal to me, but could be for others with the same problem.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
imkjwhoru
5 out of 5 stars
5 out of 5 stars review

Best TV I've purchased in a long time.

[This review was collected as part of a promotion.] I've used my Samsung Crystal UHD TV and all of its features. From using the Screencast or multi screen features for work, or watching how awesome the quality is while streaming my favorite shows or podcasts. The sound quality is great and even better when paired with my sound bar. Even the browser on the TV is easy to use especially when navigating with my SmartThings it feels like I'm using the browser on my phone, or I can do just that. Every feature I loved as I explored the settings.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
FIORItv
5 out of 5 stars
5 out of 5 stars review

This tv is easy to use and great picture quality

[This review was collected as part of a promotion.] Have only good experience with this tv. The remote is easy to use and there are a wide variety of apps to download. Very easy to switch between apps. I use the volume right from the tv and the sound is clear and crisp. Great tv to watch sports on, the HD makes it easy to follow the ball or puck on the screen. Highly recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Adizzle
5 out of 5 stars
5 out of 5 stars review

I love the features on this TV!

[This review was collected as part of a promotion.] I really love the features on this tv. I love how its easy to access everything and the game mode that turns off and on when I'm playing my game. If you're thinking about getting this tv, it's definitely worth the purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
AppTech
5 out of 5 stars
5 out of 5 stars review

Integration and App technology

[This review was collected as part of a promotion.] I purchased 50" Class TU700D Crystal UHD 4K Smart TV because of the accessible menu and App integration. I have a smart home and with its Alexa connectivity I was able contralo the tv with my cube. But, more importantly with the spectrum App technology I was able to switch from using spectrum cable boxes and lowered my cable bill. I love my TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 5, 2022
Taxi
3 out of 5 stars
3 out of 5 stars review

Great Picture, but......

great picture on this tv, however! the software is awful, layout of apps on home screen are awful and i've not yet found a way to move apps or delete apps i do not want. remote is not user friendly at all, needs backlit keys. placement of small keys which often get hit by mistake and you end up somewhere you don't want to be. they are hard to find with no backlighting. also, airplay is buggy and often won't work or hangs up. resulting it many shut downs and restarts. no chromecast to download and use that i've found. chromecast is generally more reliable on my other tv's. i'd not likely recommend this tv to anyone based on the software and remote. even though it's a great picture i'd not buy another one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Taxi: While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with the apps, remote and airplay. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor

Oct 5, 2022
bkkkkkkkkkkkkkkkkkkk
1 out of 5 stars
1 out of 5 stars review

2019 Version - Screen is Garbage

[This review was collected as part of a promotion.] I purchased the 2019 model brand new and just recently the the left section of the screen is very dark and flickers when 1st turning on the power. TV was great when new, but deterioted quickly in 3 years. It should last longer than that.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi there, Thank you for your review and your feedback on the TU7000 TV screen. There are a few troubleshooting steps I recommend to see if we can resolve the issue of your screen flickering. 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, choose OK, and then view the test. You can select Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time. 2. Determine if the distortion is appearing during the Picture Test. Look for distortion on the screen during the Picture Test. If there is no distortion, this means your TV is working fine. To identify and fix the issue, try replacing the cable of the external device showing issues. - If the distortion still appears after replacing the cable, troubleshoot the external device. - If distortion appears during the Picture Test, proceed to the next step. 3. Request service if distortion appears during the Picture Test. Please visit our Support Center to request service if you see distortion during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 21, 2020
Noel
5 out of 5 stars
5 out of 5 stars review

Best Tv at Best Price

[This review was collected as part of a promotion.] Using samsung Tv from past 20 years. Recently purchased Crystal UHD 7000 58”. Picture clarity is too good. Sound clarity is awesome. Easy to connect to Airplay. Loaded with lots of apps that works on WIFI. Highly Satisfied and Definitely recommended.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
MsgtC
4 out of 5 stars
4 out of 5 stars review

Nice TV

[This review was collected as part of a promotion.] Nice TV. Picture is clear and 4k is outstanding. Easy to setup. Apps are nice. I have to reset it twice because the colors were wrong when I turned it on. It hasn't done it for awhile know. Maybe because of the hdmi arc.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028