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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,031-3,040 of 10,259 reviews
Jan 8, 2023
Reviewer name: sclegg
3 out of 5 stars
3 out of 5 stars review

picture quality good, menus are slow and clunky

the picture quality on this tv is great. navigating menus is pretty slow. sometimes up to 10 seconds from when something is selected until the tv responds. i don't like how google play isn't available on this tv. it really limits what is available for the tv. also screen casting takes several extra steps than other android/smart tvs.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi sclegg, We appreciate your feedback on the delayed response time you’re experiencing. Let's ensure you are running the latest Firmware Update. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance and address this issue with the self-diagnostic tool. This service checks memory frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. We also appreciate your feedback on the built-in app store. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 18, 2021
Reviewer name: MCccc
2 out of 5 stars
2 out of 5 stars review

only the price

tv control is not what i had in mind, difficult to set up, only online info available, even that doesn't help much. prechannel doesnt work with sling, need less clutter on remote! overall the price was the only reason i bought it, now its hanging in the garage, i put my old tv back in the living room, sad, technology actually isnt that great when it comes to "simple"

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 19, 2021
Reviewer name: tesha
5 out of 5 stars
5 out of 5 stars review

I love the picture quality

[This review was collected as part of a promotion.] I love how it look when I'm playing the game on it the picture is very clear I really love how my phone can connect with it everything on my phone comes on the TV the music is good on it I just really love this TV now I want a bigger one

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 2, 2021
Reviewer name: Scott From Virginia
4 out of 5 stars
4 out of 5 stars review

Great TV and service

i had to replace my 47 inch tv, so i bought the samsung 50 inch. it was super easy to set up and get my cable and streaming services ready to go. the whole process took about 15 minutes and the directions and the tv made it really easy. i had a little problem adding a streaming service to my tv once i had already set it up but i used the samsung customer service messenger chat and they were able to assist within a minute or two. i just had to look in the apps section on my tv to add the streaming service i needed. the one thing i do find is that i have to turn up the sound a little louder than normal to hear properly (but that could just be me and my ears).

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 6, 2021
Reviewer name: Yungdd
5 out of 5 stars
5 out of 5 stars review

Great for everything!

[This review was collected as part of a promotion.] I have been using this screen for everything I need in my lifestyle. I use it to watch livestreams and watch high quality movies. I also use it for gaming! The colors are amazing and games always runs at great rates.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2021
Reviewer name: kenexplorer
5 out of 5 stars
5 out of 5 stars review

Crystal Clear

[This review was collected as part of a promotion.] I love this smart table it reallyt change my life the qauility and how the size is really perfect for my living room. I would not ask for more. I love how everything is already install meaning netflix and other app. This is the one i been loooking for ever since i counld't find the perfect one for about 5 years. This has a smart adjustment brightness meaning it will detect the setting of the screen depeding on how the living room or room brightness.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 18, 2020
Reviewer name: ABAB
3 out of 5 stars
3 out of 5 stars review

Great TV, but network and app difficulty

i bought this tv and the picture is great; however, every time i turn it on, i have to reconnect it to the network. i have three other samsung's in the house and i do not have this issue with the other ones. sometimes, i am only able to access the samsung plus app. it will not allow me to access netflix, hulu, youtube, etc. i will turn it on and off and it still will not let me access it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ABAB: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 26, 2022
Reviewer name: LoyalCB
5 out of 5 stars
5 out of 5 stars review

Loyal Samsung Customer

[This review was collected as part of a promotion.] Stream live tv and movies. Have purchased numerous Samsung tv's over the past 20 or more years. They all have had great pictures and offered many years of service. For a television Samsung cannot be beat.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Reviewer name: hardDRIVE
5 out of 5 stars
5 out of 5 stars review

Flawless add-on devices connectivity.

[This review was collected as part of a promotion.] Real sharp images that don't hurt the eye level even with long viewing. Easy set-up talking about Wi-Fi of things and even when I connected the coax cable I had lightening better experience than WiFi, no buffering at all. It may need more HDMI because I have a cable box, Xbox, and other HDMI services that need that hook up, but I can see only 2 spots. I linked devices so I connect my laptop, and phone in a snap and I can cast images across devices... Makes me feel like the computer guy (Hugh Jackman) in the movie sword fish with John Travolta. Sound is cool in different sound modes, I better it would be best with a sound bar added.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Reviewer name: Jmopar1997
5 out of 5 stars
5 out of 5 stars review

This TV has great picture

[This review was collected as part of a promotion.] We use our TV for movie and gaming purposes. I absolutely love the quality of picture it has. Dark scenes are bright enough to understand what's happening but not washed out and the sound from gaming to movies is great really feels like your in the game or in the movie outstanding!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028