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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 2,991-3,000 of 10,251 reviews
Oct 11, 2020
apsh
5 out of 5 stars
5 out of 5 stars review

Very responsive software

[This review was collected as part of a promotion.] TV screen brightness can be tricky during day time. Turns on really quick and apps run really smooth. Our streaming devices have been sitting waste thanks to software being so responsive. Audio quality could be better.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Ah1234
5 out of 5 stars
5 out of 5 stars review

This tv is great

[This review was collected as part of a promotion.] I use this for everything from playing music to streaming to watching movies and TV shows. The picture quality is great and the fact that you can stream from your phone without internet is a huge plus.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 25, 2022
Limitedblue
4 out of 5 stars
4 out of 5 stars review

Overall, great TV

[This review was collected as part of a promotion.] This is my first smart TV and I have been very impressed with it since I have had it. Prior to getting this TV I relied on Amazon's first stick to access all of my streaming services, but often run into issues as the first stick can be slow or buggy. I have never had an issue wirh this TV being slow or lagging in any way. It was also incredibly easy to download and use all all my currently used streaming services. The only complaint I have about thr device is that after about a month of owning it, there is a brief vertical black bar that occasionally flashes just left of the middle of the screen. This was unusual as the TV has never been damaged or bumped by anything. The bar only occasionally flashes and has not been a bother to me, but it is noticeable. It only flashes for a split second then goes away. Other than the minor flaw, I have never had any issues with the TV and do want to upgrade to a larger model. I currently use it for streaming and gaming. I do like being able to use and adjust HDR settings within a game and i have been very impressed with the automatic game mode within the TV as well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
rjorgy
4 out of 5 stars
4 out of 5 stars review

4 out of 5

[This review was collected as part of a promotion.] TV has great picture. Size and quality is good. Only problem I have is with the sound. It's a little hard to hear talking over background noise. Have tried switching between the two audio choices but neither one is quite right.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 16, 2021
Josh M
3 out of 5 stars
3 out of 5 stars review

Works good, most of the time.

[This review was collected as part of a promotion.] after just a fews months of light use the screen went black from plugging in a thumb drive and required a reset. the manual contained no information on this, but i eventually figured it out. the "home" screen orders the apps its own way, and there are certain apps you can't delete. there's no ability to plug in any other speakers than a system that excepts fibre optics or is bluetooth. also the tv is very slow to react when pressing remote buttons.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
WayneW1
5 out of 5 stars
5 out of 5 stars review

Awesome TV. Awesome Value

[This review was collected as part of a promotion.] My wife got it for me as a 2021 Christmas present. Great value. It's image quality is as good as similar TVs that cost double, or more, what we paid. Setup was easy. The app and phone keyboard made it even easier to login to my wifi and setup the smart features. I bought a Samsung 5.1 surround system that also connected easily! It's the centerpiece of my living room and house.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
DDstew
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This TV comes with Netflix and Amazon video pre-loaded. It was easy to set up Apple TV and program all my cable channels. Has a phenominal picture and great sound quality. Perfect for our bedroom space.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 17, 2020
Jody
2 out of 5 stars
2 out of 5 stars review

Great picture quality

i hate the remote control! the number buttons which rarely get used are the most prominent thing on the remote. this leaves very little room for the buttons that get used constantly. the 'play, pause, forward and reverse ' buttons are so small, if i was an older person i'd have to use a magnifying glass to see them. the picture quality is fantastic. it's like you're right there on the live set while watching :) live tech service was very patient and quite helpful. i wouldn't recommend this tv because it's so frustrating because of the remote control. i would recommend it because of the fantastic picture quality.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Jody: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 25, 2022
Made2Game
5 out of 5 stars
5 out of 5 stars review

Amazing Quality

[This review was collected as part of a promotion.] I mainly use my tv for streaming services and video games. Connections were easy to find and since to all my Bluetooth devices. Sound is amazing. Doesn't have a blurry look. Makes watching tv and videos games look and feel like a theater in my house.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
cvanball
5 out of 5 stars
5 out of 5 stars review

The picture quality is phenomenal!

[This review was collected as part of a promotion.] The picture is phenomenal and it was inexpensive. I'm a single mom of 2 and don't have a lot of extra money and have been needing to replace my old tv that no longer worked for over 2 years. This is a fantastic affordable product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028