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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 21, 2020
SamsungTV
3 out of 5 stars review

Good TV but Remote could be better

[This review was collected as part of a promotion.] Good TV overall but remote is very poor or basic quality. I wish they gave a better remote. The sound quality is very very basic so I wish they work on that as some generic companies have better sound. Otherwise the TV is working just fine and no complaints. Picture quality is also good.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

SamsungTV: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Hank
5 out of 5 stars review

This is a great TV with good features

[This review was collected as part of a promotion.] We have really enjoyed our 65 inch Samsung TV. This was a big upgrade for us and we love the apps installed on the TV. It has good picture quality but could be a little brighter at times. Overall it was a great buy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Nessa325
5 out of 5 stars review

This awesome product has great features

[This review was collected as part of a promotion.] Awesome features, the picture is crystal clear. I love that you can watch Regular Cable TV without having a cable box. When playing video games the features in the game are bright and lifelike. It's the best tv that me and family have purchased.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 13, 2022
katielw87
4 out of 5 stars review

Very nice upgrade

[This review was collected as part of a promotion.] Love this TV. Beautiful, crisp clear image. Really like the wifi capability that makes it one less device powered to stream from. Size makes it easy to relax and play split screen games and see text or detail. Only things I wish were different - a stronger screen material to prevent from cracking; an additional HDMI port so I could have my Blu-ray, Switch and XBox all with different inputs; and finally the ability to edit the home options like which order the apps are in and to remove unused ones like Apple+, etc. I "disable" the apps that I don't use, but they still show up and make it hard to get to my more often used services that end up at the far far right. Besides these small improvements, I'm quite happy with my nice big TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
yeahmovienites
5 out of 5 stars review

Best Television Ever!

[This review was collected as part of a promotion.] Has to be the best television buy to date. Number three television purchase due to lack of memory for steaming apps. Cant boast enough how amazing the picture quality is. Crystal clear sharpness, amazing color, brilliant picture depth, not to mention how simple is to operate. Also plenty of app memory for steaming . Aways enjoyed Samsung products and this one is no different. Have mentioned this buy to friends and encourage them to get one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Cary18
5 out of 5 stars review

Best TV I've owned

[This review was collected as part of a promotion.] Since getting this smart tv, it's opened up a new world at my fingertips. Access to all my streaming services, vibrant colors and extremely easy to use. I'll keep getting Samsung because they're the best in my eyes

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 18, 2021
Purwitt40
4 out of 5 stars review

Love of the Samsung brand

[This review was collected as part of a promotion.] I watch my TV everyday, I stream on it, with a streaming device, also have cable TV. Gaming is great with kids. The crisp picture quality, is what caught my attention. The sound is amazing, I listen to music on it. The sound is over the top! Clear voice options. And the ability to change certain settings. So many bells and whistles, I am so pleased with this TV. This is my second one, I wanted a nice size due to eyesight problems and put the other one in bedroom. Plus I went bigger this time I am a TV nut. I can't say enough about this TV. Lots of hookups for my other devices. I have a samsung phone, I have a Samsung blu-ray player, a Samsung fridge. I have been a Samsung fan for almost 20 years. Even got my daughter a Samsung TV, she loves it. The ease of use, also impressed me. Thank you Samsung, keep bring us great products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 26, 2020
Frank
3 out of 5 stars review

Great Quality, Horrendous smart TV functionality

i'm very pleased with the picture quality, but absolutely hate the "smart tv" functionality. first, it has a built-in samsung tv plus that auto-plays if you don't have any inputs. i only use over-the-top streaming content, so i don't have any inputs. i had to do a workaround to delete the tv plus channels to prevent them from auto-playing. that didn't actually disable the tv plus app, instead of playing it now shows an error. second, the smart hub, which allows you to view your apps, has ads! there's no way to disable the ads, even though i paid for the tv! third, navigating the installed apps using the smart hub is very tedius. horrible ui design. roku, firestick, etc. are all better. in the end i had to use my old roku and not even any functionailtiy of the built-in smart tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Frank: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the functionality is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 25, 2022
HouseofDragon
5 out of 5 stars review

Exactly what I wanted!

[This review was collected as part of a promotion.] Before buying this TV, I had the same one since 2010. It was still working but I wanted something bigger and with better picture quality. When House of the Dragon started on HBO I wanted to watch it on the best screen possible and that's when I finally bought this Samsung. It is beautiful and easy to use! it is also the perfect size for my living room- that in-between a 55 and 65. I love that it was easy to just plug the tv in and get it going quickly. I couldn't have asked for a better product!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Joyker70
5 out of 5 stars review

Best Tv so far!

[This review was collected as part of a promotion.] I pretty much use the tv for streaming. It is always fast at changing services and titles The only issue I have had is seeing what is happening when it is dark on the show. I have tried adjusting all of the settings but it is still too dark. I have had a lot of TV's over the years and despite the issue above it is the best TV I have had so far. The resolution, versatility and overall performance make this the best TV I have owned. I would recommend it to anyone wanting a great picture and much more.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028