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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,981-2,990 of 10,259 reviews
Sep 15, 2020
Reviewer name: Westernlover1
5 out of 5 stars
5 out of 5 stars review

This product is outstanding.

[This review was collected as part of a promotion.] This product produces crystal clear viewing. There are numerous free channels with Samsung Plus. I have purchased two of these televisions and will purchase more in the future if the occasion arises.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Tangtang
4 out of 5 stars
4 out of 5 stars review

Great easy to use TV

[This review was collected as part of a promotion.] We use our TV for leisure and streaming. My mom enjoys watching Youtube. The system makes it easy to navigate to other apps (Netflix, Hulu etc). The only complaints I have are that sometimes when we first turn on the TV, it lags. The remote also has way too many buttons. Other than that, completely satisficed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 30, 2021
Reviewer name: Router!!!!
5 out of 5 stars
5 out of 5 stars review

insane!

(This review was collected as part of a promotion.) Purchased TU7000 last week and i don't think we have moved from the couch since. The picture is so incredible it feels like your right there while the production is being shot in real life. Every tv in the house will be upgraded now.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Router!!!!! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

Jun 16, 2022
Reviewer name: TVAloha
5 out of 5 stars
5 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] We use this TV for streaming, watching sports, and movies, and following our favorite serials. The controls are easy to use on the remote, making it easy to navigate where we want to go. Adjustments to sound and picture quality are easy to use as well. Very pleased with this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 8, 2020
Reviewer name: Lisa
3 out of 5 stars
3 out of 5 stars review

Way too dark. Please fix!

i was excited about this product because of the price, 4k, and smart tv features. the picture is good in light scenes, however the backlighting is terrible in dark scenes. if the scene is dark you can barely make out what's on the screen. frustrating to watch tv and not be able to make out what you're watching because of brightness issues. brightness only goes up to 50. please fix the backlight issue, its 2020, we should be able to see whats on screen. also, the remote is not very user friendly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Mira: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jun 16, 2022
Reviewer name: Ravin2007
5 out of 5 stars
5 out of 5 stars review

Great for Casual Viewing

[This review was collected as part of a promotion.] My family and I love this TV. It's great for gaming, we have an xbox and nintendo switch and love using them both on this TV. My younger children are able to navigate to their favorite streaming services very easily, so I particularly enjoy the user-friendliness of it as well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Knicks9692
5 out of 5 stars
5 out of 5 stars review

Phenomenal

[This review was collected as part of a promotion.] I've been wanting a Samsung for a few years. The picture is crisp, clean and it pops! Soooo happy with this purchase. It took a while for me to finally get a Samsung, but it's been well worth the wait! Highly highly recommend!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 26, 2021
Reviewer name: LoveMyTV
5 out of 5 stars
5 out of 5 stars review

Live in the Moment

[This review was collected as part of a promotion.] Replaced an old other brand bedroom TV with this Smart TV. It turned out to the best decision I made. The picture is literally crystal clear. Adjusts wonderfully when pixels are not in use and parts of the screen are black, they became actually dark as opposed to some other TVs that still seem bright even when the scene is dark. Sound quality is perfect for my space and settings are readily adjustable to meet your needs. The Smart TV options and apps are great, I can watch all my favorite streaming services in one place now. I am actually about to order a large one of the same model type to replace the TV in the living room. I simply love this television, it was certainly money well spent.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: TVTae
5 out of 5 stars
5 out of 5 stars review

All around amazing

[This review was collected as part of a promotion.] The features in this tv are amazing. I love I can binge watch my favorite shows without other shows interrupting. Samsung tv plus is genius. To be able to program my remote to other devices takes away the hassle of needing multiple remotes everywhere. Several streaming options without the hesitation of changing devices or sources

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 31, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Goodness I'm not sure where to start. I wasn't sure what a difference HD to UHD would be but you can truly tell the difference for the picture quality is so vibrant. Haven't figured out the difference between my old tv and this one with the crystal UHD 4k. Works great with Alexa and google assistant. When I was telling my very young grandson I got a new 4k smart tv with game enhancer, he said I'll be over if my mom will bring me. The setup was a breeze even for me! I'm enjoying my new 43" crystal UHD 4k smart tv. Needless to say.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028