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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 25, 2022
Green50178
5 out of 5 stars review

The ease of this product is amazing

[This review was collected as part of a promotion.] This tv is great for streaming on any platform. It also has a game mode for when you are hooked up with a gaming console. It also has a feature with my Xbox that it starts It up for me when I start app from TV and I can use the remote with my Xbox as well. I love that it has web browser capabilities. When using with my Samsung S10 phone it is very easy to cast or connect with my phone to the tv. I have had my TV for almost 2 years now and it is just as amazing as it was on day one, no dimming or screen issues. I would highly recommend this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 5, 2022
Renee
3 out of 5 stars review

software is awful!

we absolutely love the clarity and colors on this tv, but navigating the software is extremely clunky! we had a roku tv and it was a walk in the park to navigate and when we needed to replace it we were drawn to the samsung because of what a beautiful and clear picture it had. the remote has got way too many buttons and they are all so close together that my husband is constantly pushing the wrong one because he has large man fingers. i have small fingers and i had a terrible time entering my password and email when trying to sign in to apps i already had. finding the apps was also a nightmare! if we had it to do over, we would probably buy another roku tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi! Thank you for purchasing the Samsung TU7000 Crystal UHD TV and for sharing your review. The feedback you have provided regarding the remote and user experience is important to us and will be shared with our product teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

May 9, 2023
Bama Man
4 out of 5 stars review

Samsung TV Review

I bought this TV and I am greatly impressed with the crystal clear picture. The only negative is the very poor sound quality and I have had to order a decent sound bar for it. The "Smart" TV functions are great and give you many options (with your wifi) to watch shows in a wide variety of ways.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 6, 2023
Randy
4 out of 5 stars review

Good and Bad

Overall happy but needed a wider stand to put the TV on due to the distance between the legs. My previous set had a center mounting stand that was stable. This set has only 2 HDMI inputs which is a shortfall. Also, no Bluetooth capabilities with out purchasing a separate system. Good picture, but less than adequate volume from the cable system. Only a 1 year warranty that was less than most competition.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
SAMSUNGWORLD1
5 out of 5 stars review

VIEWING AT ITS BEST

[This review was collected as part of a promotion.] It doesn't natter if it is streaming, Gamong watching sports, outdoors, or if I have my computer linked. This is one of the most amazing pictures I have ever had the pleasure of owning. Paired with the right surround system, You will have your very own movie theater right in your loving room

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 22, 2020
potterTRON
2 out of 5 stars review

Issues

[This review was collected as part of a promotion.] Since i got the TV for Fathers day, i been having issues. The TV is slow. The color contrast changes randomly. I had to reset it twice to put it back to its original form because turning off the TV does not do anything.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

potterTRON: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delay and image issues with your unit. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. You may also want to run a diagnostic test. Go to: Home > Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions

Oct 26, 2022
Scoot683
4 out of 5 stars review

Great colors but shadows on dark screen

[This review was collected as part of a promotion.] After having a HD plasma for over 10 years, i decided I wanted to get a bigger TV. I wanted a good TV but didn't want to spend over $1000. I did my research and this hit majority of the features i wanted. The colors are vibrant, the smart tv works great, and its a really bright TV. But with brightness comes grayer blacks. On super dark scenes there is some shadowing or objects are hard to see. This is the reason for not having 5 stars. I also know I'm spoiled from my plasma. Overall good tv if you don't want to spend a bunch

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Airplay2sNotOkay
4 out of 5 stars review

Problems with Apple AirPlay

[This review was collected as part of a promotion.] I'm still unable to reliably airplay2 videos from several IOS apps and web browsers. Error message says to make use apple device and tv ate using the same home wifi network, which has been confirmed. UTUBE runs airplay2 well, and screen mirroring works reliably.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
LV24
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] Great tv for the value. I ordered this tv online and was able to pick it up curb side 30 minutes later. The set up was a breeze and the picture is absolutely incredible. Seriously considering purchasing a larger one for my theater room. Great value!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Luis81
4 out of 5 stars review

The tv is great but it was damaged way too fast

[This review was collected as part of a promotion.] It adapts to what you are using it for. For example I turned my ps5 and it turned itself on and in game mode. If I put a streaming service it changed to movie mode, etc. The quality of the image is really great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028