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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,931-2,940 of 10,259 reviews
Sep 6, 2020
Reviewer name: Kassy
4 out of 5 stars
4 out of 5 stars review

Not very easy to set up

im pretty tech savy but this tv has been difficult trying to get through the app hub. it took time playing around to figure out how to get to the apps. i was able to move some apps to an area were you can go through the saved ones but i can't seem to save hulu or netflix in the same spot. i was able to get sling, amazon prime video and their programming saved. the old samsung interface hub was so much easier in my 2016 samsung but that tv kept breaking. my daughter's tcl rouku is easier than this

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: DK77
3 out of 5 stars
3 out of 5 stars review

Great Picture, terrible home system

[This review was collected as part of a promotion.] I love the picture quality on the Samsung tv's (I had a smaller, non smart Samsung tv prior to this one). However, the home system is slow and unorganized and searching for an app is complicated. The remote control is awful. All the play, fast forward, stop buttons are tiny and at the very bottom. The Netflix button is smushed up right next to the volume bar so I constantly press that by mistake. It is almost the exact same setup as the non smart tv remote. Why not have a better, larger remote with buttons spaced out and placed in better positions. I am looking into a universal remote to replace it. So 3 stars overall.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

DK77: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design and interface is important to us and will be shared with our internal teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 29, 2020
Reviewer name: PerfectPicture
5 out of 5 stars
5 out of 5 stars review

A Must See TV For All

[This review was collected as part of a promotion.] This TV was the first one I ever owned Smart and 4k, im more depressed that it was stolen than ever in my life because every tv I see now compares not. Wifi direct, instantly connected with my Note 10+ and could us multiple sound/audio devices during Bluetooth connectivity. The most amazing visually and technically to me by far and my friends have other models of Smart 4k Brands.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Incredible picture quality

[This review was collected as part of a promotion.] After using this tv for a couple of months I'm still impressed every time I turn it on. It takes old video games coming through a regular 1080p hdmi and makes them look like brand new 4K games. Game mode also set the tv to the perfect settings for gaming and automatically switches to tv mode when I go to a streaming app.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2021
Reviewer name: Finicky
4 out of 5 stars
4 out of 5 stars review

Always a Samsung believer

[This review was collected as part of a promotion.] I always use my TV for music videos streaming shows on Samsung Plus streaming. I love the crispness of the colors and the sharpness of the very clear picture. The only thing I don't love is in settings, especially the audio part. Why would you list options that are not available on the TV? If it list it it should do it! Over all I love Samsung products except for yall's speakers.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 3, 2022
Reviewer name: Casualstreamer
4 out of 5 stars
4 out of 5 stars review

Great value for the price.!

[This review was collected as part of a promotion.] Crisp image, good connectivity and interface. I've that it switches to ps4 or Nintendo switch automatically Good app support overall. We use it for streaming and occasionally mirroring my phone which also works great!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: AshleyA
5 out of 5 stars
5 out of 5 stars review

Beautiful picture and perfect size!

[This review was collected as part of a promotion.] We use our tv for video games, streaming, just watching tv and movies. The video games always look magnificent when we play on there and it's got great volume control as well. The features are great and really allow you to change the settings to adjust for your eyes and ears so it really feels like it's made for you.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2021
Reviewer name: Dp1234
5 out of 5 stars
5 out of 5 stars review

The picture is amazing

[This review was collected as part of a promotion.] The picture quality is amazing there is no lag during live sports. 4K is so detailed, I've owned many brands of TVs and the Samsung crystal UHD 4K is the best TV I've owned between playing games and the smart K feature where You can access your apps and streaming platform is simple and accessible I would recommend this TV to anyone

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 18, 2021
Reviewer name: INDYMA
4 out of 5 stars
4 out of 5 stars review

TV Great! Hate remote and base.

the tv is great, but too smart for us. we're in our 70's. we hate the remote. why all the numbers and small small buttons???? we had to go back to using a firestick. samsung doesn't make/offer a simpler remote. also, we hate the stand . our old samsung came with a very sturdy and useful swivel base. this one is plastic and ugly and doesn't swivel. again, they should make options.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2021
Reviewer name: Lewie42
5 out of 5 stars
5 out of 5 stars review

Best TV ever

[This review was collected as part of a promotion.] Absolutely amazing, best TV picture and functionality I've ever owned. Watching movies, better than the theatern The best thing is watching any kind of sports, it looks and feels like you're there..

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028