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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,921-2,930 of 10,259 reviews
Jan 9, 2022
Reviewer name: Timm
3 out of 5 stars
3 out of 5 stars review

Great picture quality, annoying experience

overall, i like the tv. but the interface is annoying as are the default settings. i hooked up my playstation and after turning it on once the tv assumed i wanted to play it every time i turned on the tv. prior to that and before i understood how to turn it off (had to look it up on the internet) samsung tv would auto play awful movies and there was no way to stop it. now that ive figured it out its much better. but its still annoying. the picture is great. the built in sound is decent! so do i recommend it? sure. but beware what you're getting in to.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Timm, Thank you for your review of the Samsung TU7000 TV. The details you have provided regarding the user interface, and having to adjust multiple settings after setup, are very important to us and will be shared with our internal product team. I am glad you were able to resolve your issues; however, if there is anything we can do to improve your experience such as helping to optimize settings, please let us know. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Jun 16, 2022
Reviewer name: DLo1981
4 out of 5 stars
4 out of 5 stars review

I'm addicted to Samsung!!

[This review was collected as part of a promotion.] I use my Samsung TV for streaming my favorite streaming apps. I mainly wat h movies and cartoon series. I love that all of my apps are accessible on the home screen!! I just push a button and they're right there!! The sound is great and colors beautiful. The only things that bother me about my TV is how dark it is when watching films with dark movie sets. I even turn off my lights and adjust the brightness without affecting the picture quality. But it's still very hard to see for someone who is visually impaired. We need a way to brighten up the dark films. The remote is also very confusing. It took me a couple of weeks to adjust to it. It's not set up for convenience at all in my opinion. If it weren't for those things, this TV would definitely have 5 stars!! I'm addicted to Sam's now, so they're not losing my business!! Thank you, Samsung!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: Love2play
5 out of 5 stars
5 out of 5 stars review

My New TV

[This review was collected as part of a promotion.] My new TV by Samsung has so many features it's hard to know where to begin. This is my second Samsung TV the 1st of the 55 inch and I got the exact same TV but in a 65 inch version as well for another room. The picture absolutely pops first of all on both of them the picture quality is unmatched in 4k gaming on my Xbox I feel like I'm in the game. Which is also a testament to the amazing sound built into both television I also have a soundbar which even accents it even more and it is amazing. It also comes loaded with apps that are not useless father almost all the ones that come with it I use. I am deeply in love with the fact that my Samsung tablet syncs easily and perfectly so that I can utilize it to turn channels if I need to or adjust the volume level and it makes it very easy because they're in the same family now. I highly suggest fitting your home with Samsung televisions it's one of the best decisions I ever made.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: DebraPRpro
5 out of 5 stars
5 out of 5 stars review

SUPER SMART SAMSUNG TV

[This review was collected as part of a promotion.] Replacing my wonderful Samsung UN40JU6500 TV, this 50" Class TU7000 Crystal UHD 4K Smart TV blew me away! Setup was easy, and the picture & sound quality were customizable and LEARNED, constantly improving and integrating with my existing Samsung Home Theater. The tools & online info, diagnostics get everything calibrated to perfection. Super Smart Samsung TV is AWESOME! The videos, website & Samsung Support helped me to fully optimize my system.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Jplus8
5 out of 5 stars
5 out of 5 stars review

An exceptional Tv

[This review was collected as part of a promotion.] This tv is in my living and when people come over it's the first thing they see. Because it's so large they are constantly commenting on how clear the picture is and how nice the tv is. I have Samsung televisions in almost every room. I'm obsessed with how amazing the picture quality is and the smart hub is so accessible. My younger children are able to easily maneuver the smart hub and access their desired apps. Definitely recommend Samsung over any other television brand. I just need 2 more tvs to fulfill my family's needs lol. One in the basement for my kids gaming would be awesome.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: ZackKhitt
5 out of 5 stars
5 out of 5 stars review

Superb Image Quality and Color Contrast!

[This review was collected as part of a promotion.] I was skeptical about the purchase at first but after using it for everyday multi-media entertainment purposes. I love the Image Quality and resolution that I could get from the TV. Not just the color resolution but the built-in speaker is spot on and perfect for my apartment. The Tizen OS is very easy to navigate around and the first-time set-up is really convenient and easy to do. This is indeed one of my best purchases.!! Loving it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: JoeInFTW
4 out of 5 stars
4 out of 5 stars review

Great picture for a great value.

[This review was collected as part of a promotion.] The user interface needs work. It's not anywhere near intuitive at all. I know what the goal is... to keep the picture as you scroll thru the menu but it just doesn't work for me. I'm talking about the home menu. Maybe there's a default setting to go to live tv when turned on. Will need to search for that. The remote needs to be upgraded also. I bought a 14” Samsung about 5-6 years ago and it's basically the same remote. Seems to be quite a lag between pressing the button and the tv reacting. Other than that, I love the TV. Has an awesome picture! Hoping to win the sound bar!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 1, 2021
Reviewer name: Crystal
5 out of 5 stars
5 out of 5 stars review

Great picture quality and value for money

[This review was collected as part of a promotion.] The picture quality and brightness is really great considering the price of the tv, also the game mode really enhances the game experience. Overall a great TV, would definitely recommend to anyone looking for a value product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Kingsfish
5 out of 5 stars
5 out of 5 stars review

My second Samsung TV

[This review was collected as part of a promotion.] I purchased this TV primarily for my exercise room to get online training/ instruction and for gamimg, when the grandchildren visit. I shopped other brands just as I did before and after reading several reviews purchased another Samsung. My other TV was one of the first Smart TVs and this new model is greatly improved. If/when my old model stops working I'm not even going to take the time to compare, I'll just decide what size to get and then buy another Samsung. Of course I have a Samsung phone also.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Nycha
3 out of 5 stars
3 out of 5 stars review

Reasonable TV for the Price

[This review was collected as part of a promotion.] The single biggest issue is that when the picture is dark as is the case with some movies, it is exceedingly difficult to see the picture. The second quibble is that the remote lacks advance 30 seconds and repeat 10 seconds options. The buttons are also exceedingly small. Nonetheless, for a very low cost option, this unit serves me well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Nycha: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. I am very sorry you are viewing scenes that appear too dark. A new firmware update has been released to address this issue. You may also need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions