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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,861-2,870 of 10,259 reviews
Oct 26, 2022
Reviewer name: May9044
5 out of 5 stars
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I never thought I would buy a 50 inch tv but im glad I did. I play video games and the 4k resolution is awesome. I've had the TV for about 8 months now and I always say, "I'm about to go watch a movie on my new tv!" Because that's how much im enjoying it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Reviewer name: tony
4 out of 5 stars
4 out of 5 stars review

Great resolution, apps 2/3

[This review was collected as part of a promotion.] Tv has awesome resolution, the smart hub is pretty easy to use but after installing several apps and 3 months of use I needed to reset to factory defaults, apps were very slow but after the reset everything is smooth again. Overall still is a great tv for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: PHappycustomer
4 out of 5 stars
4 out of 5 stars review

Samsung 55" 4K crystal tv

[This review was collected as part of a promotion.] The best part about this TV is not having to plug anything else into it for streaming (i.e. apple tv, fire stick, etc). Apps are accessible via the home menu, and I don't think I have run into having any apps unavailable yet. I took a star off because it doesn't allow me to configure my "most used" apps to be at the start of the app list and I have to scroll around a lot to get to the things I use frequently. Great picture / resolution so far and haven't had any issues.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Crazyeye24
5 out of 5 stars
5 out of 5 stars review

Samsung 50 inch 4K TV

[This review was collected as part of a promotion.] If you are looking for a tv then this one is it! This tv is amazing! The picture quality is superb! The AirPlay feature is great! No issues at all moving from the laptop or phone to the tv for music, movies, and screen share! Easy to use controls when changing from sources and apps. FuboTV and Netflix both work seamlessly with no issues. I liked the tv so much I went out and bought the same model but 43 inch size for my office!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 28, 2022
Reviewer name: AmyP523
5 out of 5 stars
5 out of 5 stars review

Extremely Pleased with My Samsung

[This review was collected as part of a promotion.] My first purchase of a flat screen tv. The clarity is Amazing and has incredible audio quality, very good for watching movies. The size is perfect and fits in any space. It also works very well using the Mobile HotSpot.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: PabloZ
5 out of 5 stars
5 out of 5 stars review

Great price/quality/features TV

[This review was collected as part of a promotion.] I use it mainly for streaming. This TV has very convenient and fast Tizen OS, with all streaming apps, I mainly use Youtube, Netflix, HBO, Prime and Disney Casting videos from mobile phone is also very convenient and reliable, no hiccups. Screen is bright, colors are vivid, good sound with no distortions

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 2, 2020
Reviewer name: Vlin
3 out of 5 stars
3 out of 5 stars review

Loved it while it worked

loved the picture, everything about it for 6 days. left the room for 30 minutes, came back and the picture was crazy! all sorts of colors all over the place and you couldn't even tell what was supposed to be on the screen. used the remote and turned the tv off. it never came on again. using a mirror, i can see the power button underneath the tv. when i click the power button on the remote, the little red light flashes. otherwise, no red light at all. i have researched and nothing i have tried has worked. called for service. by the way, the first one i had delivered had a smashed screen. it's the samsung 55-inch class crystal uhd tu-7000 series. replaced remote batteries, plugged tv directly into the outlet (verified outlet was working). tried many things other than taking the tv apart!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Vlin: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (version 1301.5) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If the abnormal colors, double images, or ghosting continues after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 6, 2020
Reviewer name: TheTitan
5 out of 5 stars
5 out of 5 stars review

Great steal

[This review was collected as part of a promotion.] This tv is honestly great and especially with the price you can't go wrong. The tv is so clear that you get hooked and don't want to move. Even though there's only 2 HDMI ports you can't go wrong. I'll recommend all to pick up this amazing television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Chris30
5 out of 5 stars
5 out of 5 stars review

Nice Smart TV with so many good features.

[This review was collected as part of a promotion.] Nice Smart TV with great price deal. Lovely picture and sound quality. So far no issues with any of the device from Samsung like TV, Soundbar, Woofer etc.So many features to choose from. Overall nice and good.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2022
Reviewer name: JustinL
5 out of 5 stars
5 out of 5 stars review

Bought it for my mother

[This review was collected as part of a promotion.] For what it is it is a great TV. My mother does need the whole cutting edge, but wanted just a better TV than her old 1080p TV. Has good smart tv features and has been solid with no issues thus far.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028