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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 2,821-2,830 of 10,249 reviews
May 23, 2022
Trucker4Life
5 out of 5 stars review

My Samsung

[This review was collected as part of a promotion.] I have owned just about every make of tv u can and my new Samsung by far has the Greatest Picture I've had the pleasure to watch. I will now only buy Samsung when it comes to television. Thank you Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 24, 2022
Televisionman
4 out of 5 stars review

Great TV, okay operating system

[This review was collected as part of a promotion.] I've had this TV for a few months now and im very impressed with it. Definitely exactly what I wanted. The operating system can sometimes bug out a bit, or lag behind, so it's not perfect but no smart TV is.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi TelevisionMan, Thank you for sharing details of the menu/interface lag you’ve experienced on your TU7000 TV. Please ensure your TV’s firmware is up to date with the latest version, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Jan 18, 2023
Cassidy
1 out of 5 stars review

Functionally useless TV -- 2nd review

this tv does not work. insanely slow and laggy, constantly have to unplug and replug to get things to work, excruciating waiting for it to switch between apps and connections. soundbar that pairs with it finds new and exciting ways to not connect to it all the time. my other samsung that's 10 yrs older works so much better. piece of crap. terrible ui

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Cassidy, I’m sorry to hear about the issues you’re experiencing with lag and connection issues on the TU7000 TV. Please know we are here to help. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you continue to have issues, please call us so we can better support you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 22, 2020
Sasha
5 out of 5 stars review

Best TV I've Owned So Far

[This review was collected as part of a promotion.] At first I had some problems with getting the TV up and running, but go figure all I needed to do was read the instructions. So far this is the best TV I've ever owned, it is easy to program and change if needed. Good produce.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 18, 2022
SonnyJay
5 out of 5 stars review

Great picture even when streaming.

[This review was collected as part of a promotion.] We replaced our 32" with a 43" streaming Samsung tv to watch Netflix, Prime and vudu through the tvs wifi network. I was totally impressed with picture after I had it adjusted for the room it is in. What an improvement over my last tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
MSG123
5 out of 5 stars review

See what u like

[This review was collected as part of a promotion.] It's been a massive experience by watching tv, playing and watching games and connect tv with mobile and USB's. Excellent crystal clear picture experiencing. I love to have this Samsung tv. Enjoying day and night playing games on 4kHD picture quality.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 23, 2020
BelleElaine
4 out of 5 stars review

Great Tv

[This review was collected as part of a promotion.] Absolutely love this for my den. The whole family has made their way into being in there more often then with the other televisions. The smart TV aspect is flawless, and despite the remote have small buttons, it is very intuitive.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Oct 18, 2021
Gamer
5 out of 5 stars review

The product bring all the needs a tv should bring

[This review was collected as part of a promotion.] Everything that show cases from the quality and resolution for netflix, The TV for gaming its the best for sound quality and high resolution with the new Xbox series S and the over all experience with this new devices make it all easier and enjoyable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 6, 2021
Seemoreace
4 out of 5 stars review

Satisfied customer

[This review was collected as part of a promotion.] This has been the most ip to date TV i have ever owned and the picture is second to none. It looks like you could reach in through a window to whats on the other side. Simply amazing considering I grew up on a 19 in black and white TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 23, 2020
MATT
3 out of 5 stars review

so far so good, couple concerns

trying samsung after 10 yrs with vizio which i loved and still works amazingly, however, i tried samsung, my experience thus far is interface lags, skips and jumps a lot, kind of slow. picture is great after loading time even with direct ethernet connect. vizio was instant hd picture even on wifi. i expected some differences, but to me samsung could use a boast of speed and smoother navigation of the interface for the technology and price of the tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

MATT: Thank you for purchasing the Samsung TU7000 TV and for your review. We appreciate you sharing your experience with the slow interface. Your feedback is important to us and will be shared with our teams. To address your lag issue, you may want to run the self-diagnosis tool. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support: 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions