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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,831-2,840 of 10,259 reviews
Sep 28, 2022
Reviewer name: Djohnson3161
5 out of 5 stars
5 out of 5 stars review

Good picture, great price

[This review was collected as part of a promotion.] This tv is in our bedroom and only used as a smart tv due to our rural location. Never had an issue with connectivity. Movies and sports play well and sound well. Does everything we ask and was a great price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 4, 2022
Reviewer name: Ismor
2 out of 5 stars
2 out of 5 stars review

TV is good for bright scenes, not for dark scenes

This TV looks nice in bright scenes, and in a lighted room. But, it has large withish areas/patches close to all four corners, that blur such sections of the TV, when playing dark scenes, or without illumination in the room. As we installed it in the basement, in a room without windows, the foggy sections are quite visible, and really annoying. We had already discarded the packaging, by the time we tried the TV, and I'm not sure how to return it, to be exchanged. I purchased another Samsung 75" TV (The Frame), within the same month of December 2021, and loved it! We expected a similar experience with this less expensive TV. Unfortunately, we got a defective product.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Ismor, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Jul 24, 2021
Reviewer name: Jammers
5 out of 5 stars
5 out of 5 stars review

Favorite TV

[This review was collected as part of a promotion.] I cut the cord to my cable 6 months ago, and found that my old "smart" TV wasn't very smart once I started streaming. My Samsung TV is fantastic! The picture is perfect, streaming is super smooth, and sound is great too. I am so happy I spent the extra money for a brand I trust and keeps proving over and over why I love their products. THANK YOU SAMSUNG!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 27, 2021
Reviewer name: Not satisfied
2 out of 5 stars
2 out of 5 stars review

Great picture, while it lasted.

bought one tv and within 2 days a fine pixelated line appeared down the screen. took it back, bought a new one. within a single day the top left corner started to darken and spread throughout the tv. i love samsung phones and kitchen appliances, but i don't recommend their tvs. very disappointed, but as the 5itle says, the picture was nice while it lasted

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Not satisfied, Thank you for purchasing the Samsung TU7000 and for your review. Your experience is very important to us and will be shared with our product team. Please do reach out to us so that we can better assist towards a solution. Our customer support team might ask for photos to better understand the issue: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Text HELP to 62913 4) Samsung Members App 5) Manuals and Downloads 6) Warranty Info 7) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you and making this right. ~ Samsung Specialist

Sep 6, 2021
Reviewer name: steve803
5 out of 5 stars
5 out of 5 stars review

This product has a nice clear screen

[This review was collected as part of a promotion.] I use I use my TV to play game I also use my TV to look at ultra HD is ultra HD movies with all the Built-in app that it have it is a marvelous TV and I also can control it with my phone phone as well as operated I can I could also turn my TV on and off through my phone and get all notifications occasions this is someone the best items and futures that this TV have the TV is worth every penny nice 55 Samsung T Samsung TV

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Setituponmyown
5 out of 5 stars
5 out of 5 stars review

It's All About the Connectivity

[This review was collected as part of a promotion.] Great picture and sound, but the best feature is the incredible simplicity of connecting other devices.I can connect my MacBook Air with one click, including both picture and sound-both are outstanding, the sound on the Samsung is better.Zoom and Go To Meeting are an entirely upgraded experience.I can actually read Excel spreadsheets without having to increase the size so much that most of the worksheet is out of view (like in the MacBook Air).Connecting to Amazon and Netflix is also simple.This is the easiest set up of any TV I have ever owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Oscarmusprime
5 out of 5 stars
5 out of 5 stars review

Perfect 43 inch

[This review was collected as part of a promotion.] I got this item to replace the fireTV. The number one reason why I picked the Samsung was that it is compatible with Xfinity stream app. I love the fact that I can watch live tv since I'm a Xfinity Comcast customer and have a cable box on my main tv. The app is the major reason why Samsung wins.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 28, 2022
Reviewer name: AmyP523
5 out of 5 stars
5 out of 5 stars review

Extremely Pleased with My Samsung

[This review was collected as part of a promotion.] My first purchase of a flat screen tv. The clarity is Amazing and has incredible audio quality, very good for watching movies. The size is perfect and fits in any space. It also works very well using the Mobile HotSpot.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 1, 2022
Reviewer name: LoveMyTV
5 out of 5 stars
5 out of 5 stars review

Love my Samsung

[This review was collected as part of a promotion.] I love Samsung products. This TV is wonderful. It has a great picture and great sound even without extended sound devices. It replaced my older Samsung TV that was over 12 years old that my daughter threw a ball at and broke it. The only issue is the remote. The buttons are kind of small and really close together and it's easy to press the wrong one. But other than that everything is great. I wouldn't change my purchase at all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 18, 2022
Reviewer name: Doclocke
3 out of 5 stars
3 out of 5 stars review

Beautiful picture, poor usability

the remote control works more slowly than any tv we've ever had, to the point that we sometimes think it's not working at all. the response from the tv can take easily 30 seconds after we press and release a button on the remote. we're slowly learning to adjust our expectations, but wish we didn't have to accommodate the tv, rather than it accommodating us. the lack of a printed instruction manual is a huge inconvenience to us, since our computer is in the opposite end of the house, and to look at the manual we downloaded requires a long walk both ways, which is borderline unacceptable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Doclocke: I’m very sorry for the difficulties you’ve experienced with the remote for your TU7000. We completely understand your frustrations, and we are here to help. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor