Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forTv is okay
[This review was collected as part of a promotion.] The tv is clear and picture is nice. However the smart functions are awful. The tv is very laggy and slow when you try to use the built in apps. I tend to not even bothering using the smart functions since it's so utterly slow.
Hi Krakennn, Thank you for sharing details of the menu/interface lag you’ve experienced on your TU7000 TV. Please ensure your TV’s firmware is up to date. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Great Experience and it works w/Alexa & Harmony
[This review was collected as part of a promotion.] I enjoy this TV for daily OTA shows and news. Mostly I watch streaming HULU+ programing and blockbuster movies.. It's linked to my Yamaha soundbar for better audio with deeper bass. It would be very helpful if a basic web browser (Puffin) was included. Samsung phone casting is a snap. Very nice television. Forget the rest and buy the best ...SAMSUNG!
Samsung Crystal UHD
[This review was collected as part of a promotion.] TV has a great picture, it's very clear and sharp. It's great for tv, movies and gaming. It really brings the scene to life, especially for gaming. The enhanced detail adds to the quality of game play. The sound quality is also very good, it's loud enough with out having to turn the volume way up. Picture looks good no matter where you are sitting in the room. The menu on the tv makes it easy to navigate through apps and cable. An awesome upgrade from our prior tv! The bonus being that Samsung makes high quality products more affordable!
WiFi keeps dropping.
[This review was collected as part of a promotion.] I have to of theses TVs that won't keep WiFi and have to do a soft reset every time it loses my IP address. I've tried the factory reset putting in everything for my Wi-Fi and manually called my internet provider and it's not on there end and it only this model that does it in my house have 7 Samsung smart TVs and it's just these 2 that do it all the other one work just fine never have an issue with them.
Mark2: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Ver 1401.7 is now available. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. For further assistance or service, please contact us via any of the following options: 1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Great Smart TV
[This review was collected as part of a promotion.] I use my tv for streaming services and love the picture quality. I have gotten compliments on how rich the picture is. I love that it's a smart tv and connects to my devices wirelessly. And the SmartThings app is convenient too.
Great TV
[This review was collected as part of a promotion.] I am very pleased with the purchase of my Samsung 43" TV. It was very easy to set up, get connected to WiFi and connect to my equipment. The overall quality seems good and I haven't experienced any issues in the first 3 months of ownership. The sound quality is different from my last tv and took a few days to get used to. I didn't give a fifth star due to the sound not being as good as I would have expected. Don't get me wrong, the sound is fine, but I expected it to be a touch better. All in all, I would recommend buying this TV.
I am so impressed!!!
[This review was collected as part of a promotion.] This TV has the best picture EVER!! IT looks as though you are watching it live its so crystal clear! Games and videos are superb as you can see every little detail not to mention the vibrant color it has!! I couldn't want anything more in a TV. SAMSUNG, you did an excellent job on this!! My favorite TV by far, I love the picture it has. My surround sounds great with it as well, I highly recommend this product!!
Not bad for the price, but no Hulu App
the image quality is good for the price. the overall experience is good. but we mostly use streaming services. i had a 42" samsung before, that didn't have the hulu app available. we bough this one because it had the app logo in the box, instead of other brand of similar quality and price. for our surprise, it had almost all the apps we use, except hulu. we have the app on our phones and tables and we can stream it to the tv, but the whole idea on buying this tv was not having to do that. other than that, i wish it had some analog connection for dvd players and audio receivers. it only has 2 hdmi and one audio (optical) 1 usb port and one lan port.
Javier: Thank you for your review of the TU7000 TV. I am very sorry to hear that you are not able to find the Hulu app. First, please make sure you are running the latest firmware version (ver 1401.7) Software updates are regularly released for Samsung products. If possible, you should always update to the latest version to make sure that your device is the best it can possibly be. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. If your app is not available on the home screen, you can search for it and install it. - Press Home, then select the Apps icon - Navigate to the top and select the Search icon (magnifying glass) - Type Hulu in the search bar and install the app Note: You may need to cold reboot the TV for Hulu to load this version (5.3.262) To cold reboot the TV: While the TV is on, press and hold the power button on the remote until the TV turns off and then back on. Release the power button. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Picture perfect quality TV
[This review was collected as part of a promotion.] I binge watch all my shows for hours now my 16 month old take over with her interactive learning programs. I also love taking to my love on zoom that way we can see the whole family picture perfect
Amazing TV
[This review was collected as part of a promotion.] Amazing and easy to navigate. Setting up process was equally easy. I use it for streaming movies. Love the app options and the ability to search apps. I watch the TV for relaxation.. The TV most likely does and offers more than what I'm even aware of. I have no complaints and certainly would get another without hesitation...