Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forDon't buy it!
there are too many issues with this tv especially if you connect anything else to it. the firestick turns the screen white washing out the color. the motion rate doesn't match any news broadcast so the speech isn't timed with the person talking. the remote controls itself and there's nothing you can do about. you can try to chat but outside of telling you to hit the reset button or that it is your systems fault not the tv won't get it done.
Andy: I’m sorry for the difficulties with your TU7000 TV. We understand your frustrations, and are here to help. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you. ~ Samsung Advisor
Excellent Budget 4K/HDR Unit
[This review was collected as part of a promotion.] This ended up being exactly what I wanted out of my TV - an all around high-quality TV for an affordable price. The picture quality is solid - obviously does not hold a candle to an OLED, but you can't fairly compare this model to something 5-10x the price. I liked the customization and various modes (particularly the dynamic and gaming modes) as I was able to tweak the settings to further improve the picture in my room and for my specific connected devices. The only thing I do not like is the blinding white "No Signal" screen and menus - this can be painfully bright in a bedtime setting or first thing in the morning. A dark theme or at least an option of one would have been nice. The built in speakers were also a bit underwhelming but again at this price point it's not really fair to expect much better. I'm a bit of a snob when it comes to audio and added an expensive soundbar to my setup which greatly improved my experience, but more casual users might be just fine with the built in speakers. In summary, this was a great budget all-around choice for both gaming and streaming.
Very little good, more bad
picture setting out of the box are bad but easy enough to fix. the channel guide for my antenna is never right, i've rescanned it a couple of times. right for a while then wrong again the next time i look at it. there is the issue with the flickering backlight, it has happened to me a couple of times in the week ive had the tv. then today there was an issue with color shifting that required me to power cycle the tv 3 times to fix. finally, when i check to see if there is an ota update to fix the many issues it says i dont have enough storage, delete some apps. the only apps on the tv are the ones samsung installed. this will probably be getting returned soon. too much of a headache for something thats supposed to plug and be forgotten.
Patrick: Thank you for your review of the TU7000 TV. Your TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal. If you are not receiving all channels. First, confirm that your coaxial cable is securely connected to the TV. Then, run Reset or Auto Program • Settings > General > Reset • Settings > Broadcasting > Auto Program You may also want to optimize performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. If your issues persist, please contact our Customer Support via any of the following: 1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 AM-12 AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
This is a great overall tv for a good price
[This review was collected as part of a promotion.] I've had this tv for a couple of weeks now and it has been a great experience. The picture quality is nice and crisp. It's what you would except from a “crystal” display. Movies look great in 4K. I'd recommend to a friend!
The picture is amazing
[This review was collected as part of a promotion.] The picture quality is amazing there is no lag during live sports. 4K is so detailed, I've owned many brands of TVs and the Samsung crystal UHD 4K is the best TV I've owned between playing games and the smart K feature where You can access your apps and streaming platform is simple and accessible I would recommend this TV to anyone
I just love Samsung.
[This review was collected as part of a promotion.] Samsung is the best. I've had other brands. Last one was Vizio TV because it was cheap and l needed a bigger TV to watch in my room. I watched 10 to 13 hours of TV because being depressed with anxiety I didn't want do anything else. I bought antenna that picks of for miles and l have internet After my daughter ask me what l wanted for my birthday I told her Samsung 43 inch TV. I can't mount it to TV. Dont know how and nobody wants to help. We found this one and l just love it. Samsung back in early 90's made a small TV had program turn on and turn off. I wished this feature was still available. But with Samsung l can set TV to a laster channel and time. Vizio does not allow that. l still love Samsung. The 4K clarity is amazing compare to other TV. I'm still learning what this TV does. It will take me a while, but that's ok. I don't get surprises anymore. Like UHD, l have no idea so far. When my washing machine tore up. I figure l would spend alot for new one anyways. I am now the owner of Samsung washer. One day l will buy Samsung dryer and other appliances made by Samsung. Take me 15+ years living on only disability and paying a mortgage. This is one of my dreams. Thank you Samsung for slowly making some come true. Sincerely Samsung owner. Its just me and my daughter. Nothing l can upload to help win.
clear picture
[This review was collected as part of a promotion.] device has clear picture. only 1 compliant, frequently when TV is powered up it gives an error message that it doesn't recognize the HDMI input. To correct I unplug HDMI cable and plug bag in. I have called Samsung on this issue multiple times and never resolved.
Morel0922: We’re sorry to hear that your experience with Service was not up to standards. We want to make this right for you and ask that you call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We appreciate you sharing your details regarding the HDMI ports on the TV. Your feedback is important to us and will be shared with our product teams. Please know, Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. We hope to hear from you soon. ~ Samsung Advisor
Awesome TV
great tv. i'm using it with my gaming pc and rhe colors are anazing because of the hdr. i upgraded from a 1080p tv, and it's also interesting how no matter how close you get to the screen , the quality never degrades. having 4k is awesome, but if you're a gamer make sure a majority of your games support 4k. i upgraded and can't play fallout 4 now…
Awesome TV
[This review was collected as part of a promotion.] The TV we were so impressed with we got 3 altogether. Was just stunned on how well the picture is. BEAUTIFUL . Two things I like to see the remote I think needs a redesign and would love to see more the 2 HDMI slots.
This TV has an amazing picture quality!
[This review was collected as part of a promotion.] I use my TV mostly for streaming tv shows and movies but I will sometimes watch movies through my DVD player, cast something from my phone, or use an HDMI to hook up my laptop. I absolutely love the size of this tv and the picture quality is soo good. It is almost hard to watch things on my other older smaller tv because the picture quality looks so blurry compared to this TV. I would recommend this TV to anyone who asked. I personally had never owned a Samsung TV before this one but now I will probably only own Samsungs from here on out.