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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Sep 16, 2020
Eddie7000
3 out of 5 stars review

Average

[This review was collected as part of a promotion.] Just so so. The sound is not great and unlike other Samsung Smart TVs this one is very limiting when it comes to loading apps. The reaction time is slow. Picture is okay but better on prior models.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Eddie7000: Thank you for sharing your user experience with the TU7000 TV. I am sorry that you are not completely satisfied with its sound performance. You may select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 14, 2021
FreddylovesSamtothasung
5 out of 5 stars review

My Ole Resolution

[This review was collected as part of a promotion.] I would use this tv as the latest gaming station. So I can feel one with my friend, the tv of course. Maybe watch the most Kickin, Rippin, Poppen, Lockin me into. To the most brilliant. View of the 21 century movie experience. Or just maybe lay back. With my trusty device. Turn on the smartview feature. Maybe get alittle bit spontaneously and launched into my phones world. This tv would hold me in the morning, noon, an night. Until then I'm just a dreamer. Yes I should dream hard for the tv of my dreams!! Samsung Crystal Ultra HD. The Difference Is Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2020
apsh
5 out of 5 stars review

Very responsive software

[This review was collected as part of a promotion.] TV screen brightness can be tricky during day time. Turns on really quick and apps run really smooth. Our streaming devices have been sitting waste thanks to software being so responsive. Audio quality could be better.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 26, 2023
Hickory
1 out of 5 stars review

Just get a Roku

This is the worst viewing experience I've ever had with a television. It's slow, the GUI is clunky and unrefined, constant audio issues with any sound bar or sound system. If I could return or exchange I would. I currently have it for sale after a year.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
AtlantaGal
5 out of 5 stars review

Plug and play!! Simple setup!!

[This review was collected as part of a promotion.] Best TV I have ever owned!! Right out of the box, plugged it in, hooked up the cables and we were off. The TV walks you through it's very simple set up!! The picture is crisp and clean. So, so pleased!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 28, 2022
Bigdogmom68
5 out of 5 stars review

Great TV, Great Price

[This review was collected as part of a promotion.] I love the smart TV features. Finally kicking the cable habit! The Color is great, no screen glitches or slowness. Sound is not do great, but we bought a soundbars for that. Couldn't be happier unless it made my coffee for me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Bigdogmom68, We are happy to hear that you are enjoying your 4K TV and are so glad to help you kick the cord! Please know we are here to help if you have any questions or need help. I do recommend enabling Auto Updates so you do not miss any Firmware Updates that come out. Who knows, maybe one day it will make your coffee? To enable, go to Settings > Support > Software Update, then select Auto Update. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 6, 2022
Zreviews225
5 out of 5 stars review

Easy navigation, great picture

[This review was collected as part of a promotion.] I use my tv for streaming movies and shows as well as watching YouTube videos. My favorite features are the easy navigation, the bright screen, and the smart remote. The tv is stellar to look at and the sound is encapsulating.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2021
kenexplorer
5 out of 5 stars review

Crystal Clear

[This review was collected as part of a promotion.] I love this smart table it reallyt change my life the qauility and how the size is really perfect for my living room. I would not ask for more. I love how everything is already install meaning netflix and other app. This is the one i been loooking for ever since i counld't find the perfect one for about 5 years. This has a smart adjustment brightness meaning it will detect the setting of the screen depeding on how the living room or room brightness.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 30, 2022
Smieman
4 out of 5 stars review

Exceptional Picture Quality

[This review was collected as part of a promotion.] The moment my TU-7000 showed a picture for the first time, the only word I can use to describe the image quality is stunning. Clear, crisp images with full bold colors, and the depth of images looks almost 3-dimensional. The only fault is that HDMI cables do not fit the input connections on this TV, so I am unable to connect a DVD player, DVR or other devices to the inputs. Why would Samsung use a non-standard connector?

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Matthew
5 out of 5 stars review

Samsung 55” TU7000 tv

[This review was collected as part of a promotion.] This product is bang for your buck! Looking for a tv that isn”t going to break the bank and deliver? Well this is it. The image is very clear and great for more than just your daily streaming needs. It's great for gaming with its high refresh rate so playing games in 4k is an experience like no other. Samsung is very reputable for a reason. Will not disappoint.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028