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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 2,711-2,720 of 10,251 reviews
Sep 15, 2020
KAinAZ
5 out of 5 stars review

Very Easy SetUp

[This review was collected as part of a promotion.] It was very easy to set up this TV with many features from which to choose. I was able to integrate my Amazon FireStick really well and it has an amazing picture. I also like the easy Spotify and Netflix integration without having to use the FireStick at all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 23, 2022
Needs a Better Remote
3 out of 5 stars review

Needs a Better Remote

wall mounted this tv in the master bedroom. the picture is terrific and even the built in tv speakers sound good. unfortunately, the remote that comes with the tv is just about unusable. designed like any remote in the 1980s, it is not backlit and has buttons that are so small you really need a stylus to operate it. screen is great and feature packed, but you will need to add a universal remote.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Needs a Better Remote: Thank you for sharing your review of the TU7000 UHD TV. We value your feedback regarding the remote and will share it with our teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor

Dec 18, 2020
ABAB
3 out of 5 stars review

Great TV, but network and app difficulty

i bought this tv and the picture is great; however, every time i turn it on, i have to reconnect it to the network. i have three other samsung's in the house and i do not have this issue with the other ones. sometimes, i am only able to access the samsung plus app. it will not allow me to access netflix, hulu, youtube, etc. i will turn it on and off and it still will not let me access it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ABAB: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Dec 18, 2020
Belle
4 out of 5 stars review

picture

this tv has a really good picture , was easy to set up and i don't really have any issues so far .the only reason i didn't give it 5 stars was i didn't like the legs being so far apart. i don't want to buy another tv stand. i only had this tv for a week so i will see.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Karl65
5 out of 5 stars review

Easy to use Smart TV

[This review was collected as part of a promotion.] The TU7000 Crystal UHD 4K Smart TV is easy to set up and easily connects to your wifi. Once connected can download your most used apps and will save as shortcuts saving you time to watch what you want. Great picture for not only sports but for movies! Picture is so great that even the cat stops playing and watches with me!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
stewart
5 out of 5 stars review

So many features, in so budget friendly product

[This review was collected as part of a promotion.] I have used TV for gaming and streaming, and I have tried wired and wireless network connections. TV works smoothly in all scenarios and settings. I really liked the Netflix and Prime video buttons, so convenient. Casting content from iPhone is also easy and fast, I use the TV with smart things app, so I can control it via Alexa and google assistant.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
DLo1981
4 out of 5 stars review

I'm addicted to Samsung!!

[This review was collected as part of a promotion.] I use my Samsung TV for streaming my favorite streaming apps. I mainly wat h movies and cartoon series. I love that all of my apps are accessible on the home screen!! I just push a button and they're right there!! The sound is great and colors beautiful. The only things that bother me about my TV is how dark it is when watching films with dark movie sets. I even turn off my lights and adjust the brightness without affecting the picture quality. But it's still very hard to see for someone who is visually impaired. We need a way to brighten up the dark films. The remote is also very confusing. It took me a couple of weeks to adjust to it. It's not set up for convenience at all in my opinion. If it weren't for those things, this TV would definitely have 5 stars!! I'm addicted to Sam's now, so they're not losing my business!! Thank you, Samsung!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 12, 2025
Heavy Gamer
3 out of 5 stars review

Was great, lines kept appearing on the screen

I bought this TV in 2020 and it was a good bit at first. I use my TV for watching shows, YouTube, and a lot of gaming. After a while, I noticed a horizontal line forming in the middle of the screen. Fast forward and there are now 4 horizonal lines across the entire width of the TV. I ended up putting it in my office because I could NOT have those lines on my main TV. (As I went to take pictures for this review, 2 more faint lines have appeared)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Drewbzzz
5 out of 5 stars review

Great (Affordable) Bedroom TV Upgrade!

[This review was collected as part of a promotion.] I was looking for a slightly larger tv with better quality to fit in my bedroom...and this TV did just that! I am very impressed with the picture and sound quality for both my streaming services and gaming. Very happy to have this Samsung TV with a brand I can trust will last. If you're looking for an affordable upgrade - this TV might be just what you're looking for!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
ALowry13
5 out of 5 stars review

This product has amazing picture quality

[This review was collected as part of a promotion.] The picture quality on this tv is picture perfect. I stream all of the tv I watch, and the streaming quality is clear as day too. I also play video games on the tv and there is so much more detail on this than my past TVs. This is by far the best tv I have ever owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028