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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,701-2,710 of 10,259 reviews
Jun 16, 2022
Reviewer name: IamtheBoss
5 out of 5 stars
5 out of 5 stars review

Movie Theater in my House

[This review was collected as part of a promotion.] I love this tv. It has such a clear picture, sound and quality that brings me into the movie that I am watching. It is like having a movie theater all to myself. I highly recommend! My friends rave about it. I have it in my office at work and every one of my clients compliment it and wish they had one themselves. I love being able to sit at my desk- turn on this tv and feel like I am in a theater.. When I want to listen to music during my day, this tv is like a full on DJ station. On the days where I want to enjoy an oldie but goodie movie (like any Elvis Presley movie) this tv just brings out the very best in anything I am watching. I love it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Bnutz24
5 out of 5 stars
5 out of 5 stars review

Almost the perfect set

[This review was collected as part of a promotion.] This tv offers a great picture and awesome sound for a television. The only drawbacks I have found with this set are small and few. The first only 2 hdmi ports so in our modern day cut the cord 3 should be standard. The second is te sleep timer this is a very useful feature but for it to be buried in the settings menu and no remote button, it makes it difficult to use for those drowsy viewers. Out side of that this product delivers above and beyond its price point!!!! Great buy!!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Sunraster
5 out of 5 stars
5 out of 5 stars review

Quality display

[This review was collected as part of a promotion.] Amazing detail even as far away as the kitchen, I can also see the true color of peoples eyes which I could not on my previous television. Only 2 downsides are I have not figured out how to set up with Alexa it would be nice to be able to change channel and adjust volume with Alexa, price has fallen by $300 since I bought it. Besides that I am very satisfied with it, it downloads updates on its own and has ethernet for fast streaming. Not sure why I still have a Blue Ray DVD player because I never use.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 17, 2022
Reviewer name: LoveofSamsung
5 out of 5 stars
5 out of 5 stars review

Love the picture

[This review was collected as part of a promotion.] Watch all my favorite movies crystal clear picture feels like I'm in the theater with a better quality picture and sound using my samsung surround sound woot woot. Best TV for gaming I've ever owned or seen hands down. Really caotures the quality of the games makes it so realistic. Ill be playing for hours not even realizing it coukd stare at that beautiful screen all day if i could lol.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: JoyBoyJoJo
5 out of 5 stars
5 out of 5 stars review

A solid Television

[This review was collected as part of a promotion.] I use my Samsung for casual gaming and tv watching. It's been perfect for my to that extent. The sound and picture quality are both great. I don't love the different volume setting but that's my one compliment honestly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 14, 2021
Reviewer name: Lemelles
2 out of 5 stars
2 out of 5 stars review

Dumb smart TV

highly agitating! there are apps that are on the home screen that i dont want to see, deleting them is not an option. there are apps that i like to have first on the home screen, tv makes it highly difficult to move apps around, you're left wearing out the remote. there are apps such as a cbn news that are not available at all. when scrolling the home app using the remote sometimes the remote keeps going, apps you don't want. plugged a mouse into one of the usb ports, it was like i didn't do anything. went to settings to move the apps there, but the home screen had no difference. i don't like how it opens up on the samsung tv and sometimes it plays inappropriate stuff like people having sex. we bought this tv so our family could enjoy wholesome movies.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: SamsungHomeComplete
5 out of 5 stars
5 out of 5 stars review

Nice for Price!

[This review was collected as part of a promotion.] Very pleased with this television. Wonderful picture straight out of the box. Super easy set-up process. We are a Samsung phone household so it was completely effortless to set-up through the Smart Things app. It connects to all streaming services straight from the TV without having to use extra devices to cast. One complaint I saw prior to purchasing was the limited number of HDMI ports. We connected our satellite to one that stays connected and simply have a cable inserted in the other that we can connect to any other device as needed (gaming console, DVD Player, etc) - the use of these are rare enough that it doesn't bother us. I am also sure there is some sort of splitter device that would allow us to keep them all plugged in and toggle through them as desired, which would be the better option for us anyways since we don't like having tons of cables visible with our TV being mounted to the wall.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2020
Reviewer name: NILFY03
4 out of 5 stars
4 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] I am in love with this product. The video quality is amazing, and looks even better in game mode! I love the the sensory lighting adjustments. Makes it so you get perfect picture. The user interface is easy to navigate. Only thing that is lacking for me is the sound when watching tv comes through low so volume has to be at a higher setting, but a sound bar would be an easy fix. In game mode sound quality come through louder and allows for the player to get a decent gaming experience. Would definitely recommend this product. Great value for your money. Very easy setup.

Review from Samsung US
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Jun 26, 2020
Reviewer name: DUSTIN GOODNIGHT
3 out of 5 stars
3 out of 5 stars review

nice crisp picture

this has a nice crisp picture on 4k content and helps alot of standard def look great as well but the hdr is a little lack of detail as it goes to dark in that aspect a dolby vision would be better as it gets brighter would be nice a firmware upgrade in the future is possible to include dolby vision if possible but still a nice picture..took some getting used to on the remote its not that bad of a lag as others have said in my experience at least if it gets loaded down while doing other processes it lags a bit and upgrading the firmware in the beginning was iffy because not enough storage space but i used a flash drive and downloaded it from a pc and installed fine that way...but overall im satisfied with my product

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

DUSTIN GOODNIGHT: I am glad you were able to upgrade your firmware to address the lag in navigation. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 15, 2020
Reviewer name: dangerousdave
4 out of 5 stars
4 out of 5 stars review

Good value

[This review was collected as part of a promotion.] Have not had a bad experience thus far. It is a good value and performs acceptably in it's class. The sound is only average but I expected that. I stream everything. No cable. It is doing well with the wifi reception but had trouble getting it to work with 5ghz. It was constantly buffering. Your service person says it is designed to accept 2.4ghz. I changed that and it is working beautifully. However, that was not written anywhere. Overall, it is definitely 4 star.

Review from Samsung US
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