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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 2,481-2,490 of 10,249 reviews
Jan 4, 2023
Cdmg
3 out of 5 stars review

Wanted a 60”/4k tv at a good price

limited by space, i did want to upgrade to something a little bit bigger and a little bit smarter than our older 55” tv. we bought this tv and a samsung sound bar. unfortunately, the tv picture was just “meh”, -average at best. long story short, after trying every setting, we returned the tv and ended up with a 55” with a much better picture but from a different brand. the soundbar, however, is awesome.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Cdmg, I’m sorry to hear the picture quality of Samsung’s TU7000 TV did not meet your expectations. Your feedback is appreciated and will be shared with our internal teams. Please know we are always here to help, and we could have assisted in providing settings adjustments to resolve any issues you were experiencing. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Oct 5, 2022
JustinL
5 out of 5 stars review

Bought it for my mother

[This review was collected as part of a promotion.] For what it is it is a great TV. My mother does need the whole cutting edge, but wanted just a better TV than her old 1080p TV. Has good smart tv features and has been solid with no issues thus far.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
RegalMaiden
5 out of 5 stars review

The perfect TV to access Samsung ecosystem

[This review was collected as part of a promotion.] I use my tv for recreational use in my bedroom. It is the perfect size and the viewing angles are amazing. I love that I can access Weverse through it, and the remote is simple to use. It looks good, sounds good, and it super lightweight (not that weight really matters to most people but it's nice to be able to move it around easily when necessary). I love the minimal bezels, it basically melts away and feels like it's all screen. 10/10 would recommend and would personally purchase again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 12, 2021
Huddy
2 out of 5 stars review

TV worked well, but can't use with APPLE TV 4k

loved this tv for the past couple of monthes. recently got an apple tv 4k and now i cannot use the tv to is fullest. the tv will not display the apple tv at 4k hdr at 60fps. i have tried multiple hdmi cables, tried settings on both the tv and the apple tv. i even factory reset both of them. this is not working as advertised. if you are using an apple tv 4k than go elsewhere.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
JimInThePass
4 out of 5 stars review

Looks great, connectivity sketchy

[This review was collected as part of a promotion.] The TV has a great picture and good sound. The only complaint I have is with the network connectivity. It connects easily but the connection drops repeatedly. It's in close proximity to the router and I have a high end network. I finally ended up having to attach a Chromecast and it works great with that.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Eddie7000
3 out of 5 stars review

Average

[This review was collected as part of a promotion.] Just so so. The sound is not great and unlike other Samsung Smart TVs this one is very limiting when it comes to loading apps. The reaction time is slow. Picture is okay but better on prior models.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Eddie7000: Thank you for sharing your user experience with the TU7000 TV. I am sorry that you are not completely satisfied with its sound performance. You may select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2022
eltonliam
5 out of 5 stars review

MOVIE LIKE EXPERIENCE

[This review was collected as part of a promotion.] Samsung has blown the competition out of the water with this tv, its affordable but it doesn't cut corners, the colors of this tv feels like you are in your own movie theater also gaming with this device is awesome it feels like you are in the game, also sports specially since I'm a football fan I'm there in the huddle, it was worth the investment, thanks Samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
LivLarj
5 out of 5 stars review

SMART TV

[This review was collected as part of a promotion.] Samsung is top notch. The picture quality is so crisp. The sound is so nice and loud on low volume setting still loud. Also the smart remote that comes with the tv is amazing. It controls all of my devices, my Apple TV , my fios box and my DVD player. It's seamless all with setting up the tv the 1st time. So happy with those tv then the added free channels you get with the Samsung tv plus. How much more can you ask for. It's like I got extra things for free and we all know you don't get nothing free in this world. Then you have Samsung giving out quality products with free channels. Amazing. I've been a Samsung customer for over 12 years and I wouldn't have any other tv in my house other than a Samsung.

Review from Samsung US
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Oct 25, 2022
cjc123
5 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] This TV works great. The picture is bright and clear and the remote is easy to use. I was able to add all my apps, such as netflix, hulu, prime, etc. the Samsung tv app actually allows access to a lot of channels. The quality is exceptional especially considering the very reasonable price. Highly Recommended.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2022
AwesomeTVExperience
5 out of 5 stars review

Best TV I've ever owned!

[This review was collected as part of a promotion.] I am a huge movie fan and I love the detail and immersive color of my favorite features. The world of 4K this TV creates brings an entire new dimension of entertainment enjoyment with the amazing visual images it produces. The integration into my Home Theater system was simple and balances out an amazing audio field with sounds coming in from multiple directions. This is very important to me as an optimal visual and audio experience is a standard that must be consistently maintained for all of my movies, streaming, series and sports.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028