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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,481-2,490 of 10,259 reviews
Oct 22, 2020
Reviewer name: Lebozo
5 out of 5 stars
5 out of 5 stars review

Awesome TV but finicky remote

[This review was collected as part of a promotion.] I truly do love this TV. I came from an older vizeo and I followed my dad's footsteps and got a Samsung. I absolutely do not regret picking this model at all. It has incredible sound and picture. I thought about buying a sound bar but this TV does enough as it is and that's super impressive. One downside is my remote. If you press a button once it will trigger it as pressing it twice and that can be annoying at times.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 17, 2021
Reviewer name: Tracysteazy
5 out of 5 stars
5 out of 5 stars review

User interface

[This review was collected as part of a promotion.] The UI of the TV is seamless, its also crystal clear and doesn't hang. Mostly used to movies because am the indoor type and I wanted a TV that will give me a clear view. Samsung as always been my best brand from beginning and the fact that I can control the TV with my phone is the best

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: JTizzle
5 out of 5 stars
5 out of 5 stars review

Crystal clear picture and easy to use remote

[This review was collected as part of a promotion.] I upgraded my 55 inch to a 75 inch, and wanted something that I could use for gaming, movies and sports. This TV has it all and the smart plug in feature that it has is really great too. Plug in your Xbox, Sonos or cable box and the tv recognizes what it is and you can even control some of those accessories with your Samsung remote. I am not sure I will by another brand after this.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: katygs
5 out of 5 stars
5 out of 5 stars review

Great Samsung TV, as always!

[This review was collected as part of a promotion.] We downsized from a 65" model to a 50" Samsung smart TV and it was a great decision! We mounted the television in our bedroom, which was not difficult to do at all. The picture is crisp, the apps are great. Very happy with this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 3, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Crystal uhd

[This review was collected as part of a promotion.] Streaming gaming screen share and cast It's got a great display futuristic picture that makes you feel as if you where in the show/movie I'd give it a smooth 10 out of 10 if possible I definitely feel in love at first sight thanks Samsung for making my audio video addictions finaly fulfilled to the core GREAT JOB EVERYONE KEEP UP KEEP UP THE HARD WORK Sincerely Your happy customers The Counts Family

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 25, 2021
Reviewer name: JtoRshop
5 out of 5 stars
5 out of 5 stars review

Premium color and picture great price

[This review was collected as part of a promotion.] The color and picture quality are excellent, and so is the sound quality. I had a tech person install the TV as I am not a tech person. The remote is not user friendly if one does not understand the meaning of each icon, but there is a simple video to explain it very easily. Overall excellent choice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Love2shop
3 out of 5 stars
3 out of 5 stars review

Nice picture but wifi doesnt work well

[This review was collected as part of a promotion.] The picture on the TV is very nice, however I've had issues getting a strong enough signal over wifi. My computer can operate fine in all parts of the house on wifi, but the TV struggles to play netflix, hulu, and the Samsung channels with a wireless connection. The only way it works is to plug into ethernet, which is inconvenient and a tripping hazard for people and my dog.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Love2shop: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 26, 2020
Reviewer name: DUSTIN GOODNIGHT
3 out of 5 stars
3 out of 5 stars review

nice crisp picture

this has a nice crisp picture on 4k content and helps alot of standard def look great as well but the hdr is a little lack of detail as it goes to dark in that aspect a dolby vision would be better as it gets brighter would be nice a firmware upgrade in the future is possible to include dolby vision if possible but still a nice picture..took some getting used to on the remote its not that bad of a lag as others have said in my experience at least if it gets loaded down while doing other processes it lags a bit and upgrading the firmware in the beginning was iffy because not enough storage space but i used a flash drive and downloaded it from a pc and installed fine that way...but overall im satisfied with my product

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

DUSTIN GOODNIGHT: I am glad you were able to upgrade your firmware to address the lag in navigation. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 1, 2022
Reviewer name: GardenGirl
5 out of 5 stars
5 out of 5 stars review

Great picture & easy set-up

[This review was collected as part of a promotion.] I have an older & smaller Samsung "basement" tv that has worked perfectly for years, so when my larger "living room" tv (non Samsung) suddenly died after 3 years, I decided the replacement would be another Samsung. I purchased online, picked up the next morning from the big box store, brought it home and had it set-up in less than 30 minutes. I use it just for tv viewing, with antennae and wi-fi channels. Great picture and easy to adjust the settings (color, sound, etc.) with the remote. Perfect choice for me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 13, 2024
Reviewer name: SOLID
5 out of 5 stars
5 out of 5 stars review

Nice telly!

Two years on and still doing it all. I've used it for broadcast, internet (SAMSUNG CHANNELS), Prime, Netflix, etc., and Alexa. The Bluetooth connects easily to my sound systems. The remote has a few buttons but can be navigated using tactile details built into the design. As with all sensitive electronics; I would recommend using a protected power source: UPS or surge protection.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028