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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,471-2,480 of 10,259 reviews
Sep 15, 2020
Reviewer name: Moussa
1 out of 5 stars
1 out of 5 stars review

Mirroring Doest Always Work, Sluggish Navigation

It's a beautiful TV when it works HOWEVER, i would say half of the time when I try to airplay or mirror to the TV, it won't work. Whether it's airplaying my iphone's or macbook's home screen, or airplaying through the youtube app, apple music app, spotify app.. etc. Sometimes it works and sometimes it doesn't. For this I tried restoring the TV to factory settings, deleting my wifi network and setting up at again, and even having my wifi provider reset my router, nothing worked. Recently I tried downloading an app onto the tv, I press install, and the status bar doesn't fill up, then the "installing" button turns into "install", again - app not downloaded. One time, I turned the TV one and the resolution was all messed up, with green patches replacing shades in whatever's playing. That i fixed through a TV factory restore, but still an inconvenience nevertheless. Finally, navigating with the arrow keys through the apps on the TV is SO SLOW, like there is a lag, so sometimes you end up pressing the same button twice thinking it didn't pick up the first command then the the selection suddenly jumps 2 spaces and just so not smooth. in summary, so many different issues were present in this TV since day 1, and it's not cheap, so I wouldn't recommend this.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 18, 2020
Reviewer name: Texhnologix
5 out of 5 stars
5 out of 5 stars review

Quality product and quality price!

[This review was collected as part of a promotion.] I've had a LOT of TVs in the last few years, due to failures on one end or another, or needing to upscale to change with the living space. The most recent purchase happens to be the best, with my Samsung 65” Crystal Clear UHD TV. It fits in our space super well and the UI is much better than a lot of other smart TVs out there. I'm a happy camper.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 2, 2020
Reviewer name: Paddy McQ
2 out of 5 stars
2 out of 5 stars review

Good hardware, as always... but terrible software

have a 55" samsung purchased in 2019, software is fine. this 58" in 2020, is extremely obnoxious. don't need tv apps or streaming because the tv is connected to a pc. thus don't want to press guide or exit button twice to get rid of home menu every time. just want a tv tuner and pc monitor. samsung needs to allow disabling some or all "smart" features. reset tv to remove my previous wireless settings, hoping all that junk would then disappear with it. instead the home menu along the bottom 20% of screen is now replaced with terms and conditions banner. and software interprets a single quick click of the remote's arrow button as being pressed multiple times. same behavior on samsung and logitech remote. location of inputs/outputs should be near center. had to reroute system cables.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Paddy McQ: Thank you for sharing your experience with the TU7000 TV. We appreciate your feedback regarding the software and placement of the input/output ports. I am sorry that you are experiencing issues with your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
Reviewer name: Setituponmyown
5 out of 5 stars
5 out of 5 stars review

It's All About the Connectivity

[This review was collected as part of a promotion.] Great picture and sound, but the best feature is the incredible simplicity of connecting other devices.I can connect my MacBook Air with one click, including both picture and sound-both are outstanding, the sound on the Samsung is better.Zoom and Go To Meeting are an entirely upgraded experience.I can actually read Excel spreadsheets without having to increase the size so much that most of the worksheet is out of view (like in the MacBook Air).Connecting to Amazon and Netflix is also simple.This is the easiest set up of any TV I have ever owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2020
Reviewer name: CoJo
5 out of 5 stars
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] I have not had any issues with my TV. Samsung never disappoints! I put my new TV in my office but it would really be just as great in any part of the house. I am considering getting another in a bigger size for bedroom.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 10, 2022
Reviewer name: TeddiB
5 out of 5 stars
5 out of 5 stars review

Beautiful picture! Love the UHD!

I bought this tv thinking that it would be way too big for my small apartment. Unless it was spectacular I was going to return it. Well after watching Ted Lasso with UHD, I just had to keep it! This tv has such a beautiful picture, the colors are so rich! Sound could be better, but I hooked it up to a pair of old speakers and may invest in a Bose Sound Bar! Because, I am keeping this tv! Such a great product!

Review from Samsung US
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Oct 21, 2020
Reviewer name: gmap
5 out of 5 stars
5 out of 5 stars review

This product has many good features.

[This review was collected as part of a promotion.] Let's start with the size; the 65" tv makes it feel like you are right on site. Watching anything brings it up close. The picture and color is superb. I like the fact that the menu is on the main screen. Switching back and forth is so easy. Adding apps is a breeze as well. There are many options to choose from in the settings as well. All in all a great package!

Review from Samsung US
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Aug 23, 2022
Reviewer name: Marcus
5 out of 5 stars
5 out of 5 stars review

2 years and zero issues with anything

[This review was collected as part of a promotion.] I only use my tv for streaming and watching news and sports i subscribe to YouTube tv service where i can get the most sport channels this is my 4th Samsung tv and i would never buy any other brand.

Review from Samsung US
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Nov 1, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Tv with lots of features

My 43" 4K Smart TV is perfect for our bedroom.  I just want to start off by saying the 4k on this TV is  great for video games. It also has beautiful color and the pictures are clear and crisp. It has everything programmed right on the remote (Netflix, Amazon Prime, etc). The size is perfect. Its thin enough to mount to the wall and not stick out. The speakers has a built in amifier which is great for games,, or listening to music  it also has built-in blue tooth so, I can use my wireless speakers.  This ultra-fast processor transforms everything you watch into stunning 4K | One simple on-screen guide organizes your streaming and live TV content. Setup is easy just sync with the samsung phone it did all the rest I recommend This Smart TV it has lots of great features.

Review from Samsung US
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May 23, 2022
Reviewer name: MChase
5 out of 5 stars
5 out of 5 stars review

High quality TV

[This review was collected as part of a promotion.] Overall, I love my Samsung TV. The smart features work very well and make streaming apps quick and easy to use. When I think of "Samsung" I think of high quality TV and my expectations were definitely met. I was able to add all the apps that I use on a regular basis right to my home menu in whatever order I wanted them. Definitely a life-long Samsung customer.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028