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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,491-2,500 of 10,259 reviews
Sep 15, 2020
Reviewer name: Hayden
5 out of 5 stars
5 out of 5 stars review

The responsiveness of this TV is unbelievable.

[This review was collected as part of a promotion.] I love everything that this TV has to offer. My favorite thing about this TV is its connectivity; it can connect to my phone, Xbox remote and normal tv controller simultaneously. Also, the picture is INCREDIBLE. On top of all of that, I love it for its ‘video game mode.'

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Poda
5 out of 5 stars
5 out of 5 stars review

I was missing out until now

[This review was collected as part of a promotion.] Replaced a 15 year old Samsung tv with a new Samsung 70” UHD TV and the clarity is just incredible. The new tv is like looking thru a window into other places, seeing details I never noticed before, enjoying the dark blacks & bright colors like I've seen on a tv. Even the remote control has well placed buttons and it easily replaced my dvr remote. My only wish is that I had a sound bar for the total emersion experience.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2022
Reviewer name: TechElite
1 out of 5 stars
1 out of 5 stars review

Stopped working after a few months (on and off)

Purchased in December 2021 and it stopped working April 2022. First ever TV that has ever gone bad on me and it was a Samsung. Very disappointed with this experience and the 3rd party repair company didn't have the best customer service. Wish i purchased Sony instead

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi TechElite, We are sorry to hear that your Samsung TU7000 TV stopped working and that you did not have a great experience with the third-party repair company. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. If you wish to share more about your experience with the third-party repair company, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 16, 2021
Reviewer name: Treign
4 out of 5 stars
4 out of 5 stars review

Great TV with a few wishful features

[This review was collected as part of a promotion.] Visually stunning, smart, and simply looks great on my wall. Can't go wrong with a Samsung TV, especially paying a pretty little penny for this. There are a few things I noticed and wish it was pretty quality since it was not cheap. The sound just doesn't feel whole or loud. It misses a whole lot of bass. After installing a couple of apps, I noticed some lag, especially when browsing through HBO max. Netflix lags a bit once in a while but a good hard reboot, I believe that refreshes the cache. Only feature I wish it include is Google home assistance. Alexa is integrate but I don't use that so it's pointless for me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: DOMINANCE
3 out of 5 stars
3 out of 5 stars review

TV BROKE AFTER A YEAR

[This review was collected as part of a promotion.] THEY SENT ME THE TV WITH A CRACK IN THE SCREEN!!!! THEY SAID THE TV WAS GOOD AND ABOUT A YEAR LATER THE TV WENT OUT!!!! THEY SENT A TECHNICIAN OUT HERE AND HE STAYED OUT HERE FOR 3 MINUTES SAW THE CRACK AND SAID THAT CAUSE THE DAMAGE!!!! IT TOOK ME ABOUT 3 MONTHS TO GET A REFUND AND I STILL DON'T HAVE A NEW TV TILL THIS DAY!!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi DOMINANCE, We appreciate you sharing your experience. Please call us so we can further assist you. Please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 6, 2020
Reviewer name: MartyB
5 out of 5 stars
5 out of 5 stars review

Simply Amazing

[This review was collected as part of a promotion.] I love this TV. the way that the colors pop in your face are so vibrant and astonishing it really make it hard to walk away. I also love how I am able to access my Apple Music on it as well, makes for great vibes throughout the area it is in. definitely looking to get another one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 22, 2023
Reviewer name: Zgreen22
1 out of 5 stars
1 out of 5 stars review

AWFUL SETUP!

These TV's are all the same. This one though, makes you not only create an account with Samsung which not to mention takes forever. Then it makes you register your tv to your phone. Makes you accept a million different terms. Takes about 20 minutes. Might not sound like much but given it's more expensive then TCL and VIZIO and takes an extra 20 minutes and just really frustrated you, don't buy Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: definitelydavid
5 out of 5 stars
5 out of 5 stars review

Great Quality, Features, and More!

[This review was collected as part of a promotion.] This TV was the best purchase I have ever made! The one remote feature simplifies control of devices, along with the smart apps installed and this being 4K UHD with HDR 10 Support it is the ultimate TV for the price! The wifi is great and so is the wired ethernet (I use ethernet for faster streaming). The stand isn't clutter causing and it easily fits a Xbox One underneath it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 25, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

Awful - Problems after 2 weeks!

I'm so disappointed. We bought this TV at the store literally talking about how we trusted the Samsung brand. Two weeks later, the TV has started to randomly act out. It will cut the sound, replace it with a weird stuttering and won't respond to the remote. The only solution is to unplug it and turn it back on. I'm so thankful we're still within the return period and we didn't put the effort into putting on the wall yet. We'll be returning it and purchasing something else.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

We're sorry to hear you're disappointed with your TV, Jess. We always aim to satisfy our valued customers by taking the time to understand their individual situations, and we're sorry to hear our product didn't meet your expectations. Please do not hesitate to give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) so that one of our technical support agents can look into this and assist you further.

Jul 27, 2022
Reviewer name: Spidey86
5 out of 5 stars
5 out of 5 stars review

Best TV I've ever owned

[This review was collected as part of a promotion.] I use my TV to watch movies and satellite TV. I also use it to stream all my favorite streaming services, because I don't have a computer. It has great picture quality and pretty good sound. The one thing I didn't like was it wasn't very compatible with the soundbar I had.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028