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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,411-2,420 of 10,259 reviews
Sep 15, 2020
Reviewer name: BoomKitty1
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I am really happy with this TV. Easy to set up, slim, great picture... I'm really happy I went with Samsung... Sometimes the apps are slow to switch between but much faster than my old tv. The SmartThings app seems not needed. Overall highly recommend this!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 15, 2020
Reviewer name: Curt
4 out of 5 stars
4 out of 5 stars review

Great Picture, Okay Speakers

the picture is fantastic, we really love it. sound quality means a lot to us though so i have to report that the speakers are just okay. i will end up getting additional speakers and an amp for it. it simply does not have the guts you need to watch rock or metal videos.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 9, 2021
Reviewer name: MK8381
4 out of 5 stars
4 out of 5 stars review

Great TV With One Exception

i love my new samsung 55” smart tv. the picture and sound quality are great, the remote control is easy to use and the inputs work well with my hdmi connection for my blueray player. the only complaint i have is that the pre-loaded apps cannot be deleted. i am 70 yrs old and am not interested in the pre-loaded apps. if i were interested in any of these, i would subscribe and add them myself. this causes me to have to scroll through all of the apps on the home screen to get to my favorites. since buying the tv, i have added three streaming services, sling tv, discovery+ and britbox. they are currently the last three listed on the home screen. i wish the apps that i don't use could be deleted or at least be re-ordered so i could easily navigate to my three favorites.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 20, 2020
Reviewer name: Steven
4 out of 5 stars
4 out of 5 stars review

Samsung TU7000 Crystal UHD TV

[This review was collected as part of a promotion.] Was originally going to buy the TU8000 Crystal UHD TV 50-in. There was a deal with the 43-in TU7000 and went with that purchase instead. For the money this is a very good TV. There's a clear contrast between light and dark colors. The clarity is very good for what it is, now it's not a QLED TV but I think it's a very good value overall. I would recommend this TV to anyone that want a 4K TV but don't want to pay it very high price for it. I would definitely say there is a delay between switching between apps and it is not incredibly smooth process but it still works.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: Jb1985
2 out of 5 stars
2 out of 5 stars review

Pretty tv until it broke.

[This review was collected as part of a promotion.] Tv started off great. Picture was ok, not the brightest for sure. But you know.. It'll get the job done with shear size being on it's side. After about 6 months of average use, the screen started flickering then it would've produce a picture. Called a repair man out. He told me the whole screen needed to be replaced and at that time no parts available. Even if they did have them available the cost would almost be the same as the tv. So needless to say, we bought a lg c2.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Jb1985, Thank you for your purchase and review of the Samsung TU7000 TV. Please know we are here to help. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defects, if purchased brand-new directly from an authorized seller. To set up warranty service, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 30, 2020
Reviewer name: Trey
4 out of 5 stars
4 out of 5 stars review

Great picture quality, terrible UI

the features are great. the picture quality, design, it builds up to everything it promises...except the user interface. it's a true pain and is one of the most worst interfaces i've ever dealt with. searching up apps and tv shows is a real pain because of the built in keyboard, so i find myself looking through apps and the universal guide. but sometimes even the apps are a pain in themselves. overall, i do really think it's a great tv and lives up to everything it promisies (except the ui of course). if this gets fixed i'll bring it back up to a 5, but if this isn't getting fixed anytime soon it's staying here. overall, it's a really great experience, has a lot of features, blends in with google & alexa, and holds up it's value well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 12, 2021
Reviewer name: CDavinci
3 out of 5 stars
3 out of 5 stars review

More problematic than smart

bought this tv hoping to have a full solution for all my streaming apps. not the case. apps often display erratic behavior. tv's os is surprisingly slow for a linux platform too. picture quality is good. but needed to buy a roku, essentially rendering this tv as “dumb” and wasting some cash.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

CDavinci: Thank you for choosing this Samsung TU7000 4K Smart TV. I apologize for the issues you are experiencing with your apps. The issue with the Apps may be related to your network connection and quality. We suggest you try the following: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 27, 2022
Reviewer name: Samsung4life
5 out of 5 stars
5 out of 5 stars review

Third Samsung TV in one year

[This review was collected as part of a promotion.] Love the endless apps that are available, the quick setup options for most apps, the recoding feature for shows and series. The picture is amazing from any angle. Smartly designed with flat power plug, multiple types of ports, easy onscreen setup, simple leg design and attachment. wifi connection works super well. Don't think I'll buy any other brand from now on.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 14, 2022
Reviewer name: Jonathan
5 out of 5 stars
5 out of 5 stars review

View is good

[This review was collected as part of a promotion.] Tv size is good for my bedroom. View is good. Smart TV. I like to use all different apps. I have xfinity stream which is great because I don't have an extra box to watch TV. My kids used the YouTube app mostly which is great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 1, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Tv with lots of features

My 43" 4K Smart TV is perfect for our bedroom.  I just want to start off by saying the 4k on this TV is  great for video games. It also has beautiful color and the pictures are clear and crisp. It has everything programmed right on the remote (Netflix, Amazon Prime, etc). The size is perfect. Its thin enough to mount to the wall and not stick out. The speakers has a built in amifier which is great for games,, or listening to music  it also has built-in blue tooth so, I can use my wireless speakers.  This ultra-fast processor transforms everything you watch into stunning 4K | One simple on-screen guide organizes your streaming and live TV content. Setup is easy just sync with the samsung phone it did all the rest I recommend This Smart TV it has lots of great features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028