Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
Sort by |
Showing 2,401-2,410 of 10,251 reviews
Feb 1, 2021
Spunky
2 out of 5 stars review

Disappointed!

Bought this a few days ago to replace a 5 year old Samsung Smart TV Model UN48J520DAF that lost sound recently but still had a great picture. Everyone said TVs are too expensive to repair, so replace it. Upgraded to 55". Based on descriptions of all the image enhancing features of the new models, I expected a great picture. Nope. Doesn't even look as good as old TV. Some shows colors looks pale. Viewed at all from the side, fading is even worse. This is frustrating. I'm not very tech savvy. Wondering if some settings need adjusting. Considering returning it and getting a Samsung QLED (more than I want to spend) or switch to Sony instead.

Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
ReneeAnnette
4 out of 5 stars review

Great picture and very realistic

[This review was collected as part of a promotion.] Use TV for entertainment, news, movies from cable, DVDs, plus live streaming movies & YouTube. The only issue I've had is not being able to stream from my iPhone to the TV. I had the app and watched movies from iPhone for months then suddenly it just quit working. I think it was an iPhone upgrade that caused it to quit.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 14, 2021
Whiteroses47
4 out of 5 stars review

The pros and the cons!

beautiful tv; beautiful picture after much tweaking & updating; blurry at first but the update(s) should have remedied that. tv speaker is sub-par; i have a soundbar now which makes a big difference. cons: i do not like the interface; the apps are all over the place; very disorganized and cluttered. don't like the remote control! it's tedious to navigate. updating: there is an automatic update feature in your settings, but i went into samsung's web site to check for a possible download which there was, & you must save it to a "flash drive". make sure to unzip the files then insert it into your tv's usb port to load. though i am quite capable of doing this, not everyone is. it is an inconvenience. still it is a quality tv for the price and samsung is one of the best.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
OphiesMom
4 out of 5 stars review

43" crystal tv

[This review was collected as part of a promotion.] I am satisfied with the quality of the tv. It even survived, with original packing, a 1000 mile trip. The color and clarity is great. The only part of am not fond of is that we a movie is showing a panoramic view of countryside, it looks likes it warped. I use the tv for watching movies and shows. I do not do gaming or the like. It suits my purposes. Sorry, I don't know how to upload photos.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 21, 2021
2Liter
5 out of 5 stars review

Samsung has the Best TV'S!!

[This review was collected as part of a promotion.] Samsung TVs have the Best picture quality, most easy to use and accessible. I use my phone and computer with this TV. Easy to figure out the Remote and easy to figure out menus and fast at downloading multiple Apps and multiple TV channels. Samsung's memory remembers your addresses and passwords allowing you fast access. Easy to hook up devices through WIFI but also has enough Ports to connect for directly connecting cameras, camcorders, etc. There is also an Ethernet connection if you wish. Very Good Display and Good Picture with all the features that anyone needs for anything. In conclusion, I have bought other brands that were crappy that don't even last 3 months . Samsung TVs offer all the features, are long lasting and durable. Nothing ever goes wrong, you just find more that you get in a Samsung TV than any other TV. Samsung TVs get A++'s

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 4, 2023
Cdmg
3 out of 5 stars review

Wanted a 60”/4k tv at a good price

limited by space, i did want to upgrade to something a little bit bigger and a little bit smarter than our older 55” tv. we bought this tv and a samsung sound bar. unfortunately, the tv picture was just “meh”, -average at best. long story short, after trying every setting, we returned the tv and ended up with a 55” with a much better picture but from a different brand. the soundbar, however, is awesome.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Cdmg, I’m sorry to hear the picture quality of Samsung’s TU7000 TV did not meet your expectations. Your feedback is appreciated and will be shared with our internal teams. Please know we are always here to help, and we could have assisted in providing settings adjustments to resolve any issues you were experiencing. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Sep 17, 2020
Ispeakthetruth
1 out of 5 stars review

Very Disappointed

[This review was collected as part of a promotion.] I had high hopes when buying the TV in April 2020 but I have been disappointed. First, the sound quality is an issue. It seems every show/channel I watch requires a dramatically different level of volume. One channel its set to 15, another channel its has to be up to 80. I know its the TV because I had the exact same setup of channels on my previous TV and never had the issue. Secondly, there is a lag in remote performance. Always, even after multiple updates, no change. Lastly and most importantly, the picture quality is very concerning. Overall brightness is not very good. Beware if you have a lot of natural light in the room. Also, sometimes it decides to pick a specific color, say green, and change it to a blinding white or solid black with persistent digitized appearance. The only remedy is to unplug the TV which seems to correct the issue for a few days. I thought this might update related or a specific streaming service thing with incoming signal but it happens on every type of input and after multiple updates. I will be contacting Samsung service on the next occurrence as this seems to be a persistent issue per reviews starting in May/June timeframe but not before. Hopefully they can resolve the issues. When there are no issues, the TV looks great and is a good value, especially at the current price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 30, 2020
Nickop14
5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] This Samsung tv is awesome! It's a perfect size for my daughters room!I hung it up on her wall and it was nice and easy to hook up. The tv is lightweight. I Love the sound, the picture quality is absolutely phenomenal! So crisp!everything is easily adjustable. I love the built in apps makes it easy for her to watch tv. Great tv!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Blake
5 out of 5 stars review

Excellent picture quality

[This review was collected as part of a promotion.] This TV has met all expectations. The picture quality is above par to comparable models Well the things I like is a functionality of the smart features, they are user-friendly, easy to use, very intuitive, and provide a lot of functionality. The TV itself sits on a very sturdy base I am never really concerned with it potentially falling over or anything like that. The remote control is is exactly what I need. All in all this is a great TV for the price!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Whitey
5 out of 5 stars review

TV is a perfect fit for the selected room.

[This review was collected as part of a promotion.] Selected this TV on my personal experience and Samsung reputation. Based on the available selection I was able to find the perfect size TV with great color, definition and sound. Very happy with my selection.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028