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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Jun 16, 2022
Robfrombk
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] I use this TV every day. I use it for streaming movies, watching sports and cable TV. Also playing my video games on it and i like the fact that i can sync it with my cell phone. Galaxy S22 ultra and transfer anything from my phone to the TV. I recommend this TV 1000% it's the best purchase i made in a long time.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 10, 2020
Reggie
1 out of 5 stars review

What happened?

i typically look to samsung for quality products, but this television did not meet my expectation. 1. the wifi connection is unstable. 2. theres an issue with lagging - at times i'll make selections on the remote control and nothing happens on the tv for several seconds so i press the button again and the tv will perform that function twice. this is incredibly frustrating because you have to wait for the tv to respond all over again. 3. the settings arent as intuitive to navigate. if i could give this tv zero stars, i would. i am dissappointed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Reggie: I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Support page on the Samsung website. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jun 23, 2021
Seano
4 out of 5 stars review

2 relatively minor complaints

easy setup. beautiful looking picture, although hard at first to get used to the clarity of 4k. two complaints. the remote is extremely hard to use particularly the pause play fast forward fast review. but there really are in excess of buttons. second complaint is the reflectiveness of the screen. in daytime i have to sit at a certain angle for it not to catch the light from the shoji screen that masks my windows. at night the screen picks up my ceiling light. so i'm forced to really watch the tv in the dark with ambient light only. but i have no regrets

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 11, 2020
Zachary69
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] I got this about a month ago and it has been a great decision thus far. The size and picture quality is top notch for a TV and fits great within the family room. Sound is clean as well. Installation was not to cumbersome and was able to hang on a bracket cleanly. Would definitely recommend to anyone in the market for a new TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Filmgalgodot
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I've been on the fence about purchasing a tv for several months and am so glad I finally ordered this. I kept comparing every brand and model but at the end of the day, I wouldn't trade this tv in for the world now. It's crisp, so easy to use (set up was also a breeze), and the sound is impressive as is. Wrote this review cause I literally can't think of any cons.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Santiago
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] This TV has been really useful, specially in this times, because I can connect my laptop and watch it in a bigger screen. Regarding entertainment. It has such good images, color and sound to watch movies and series.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 18, 2022
StayHomeMommy
5 out of 5 stars review

We Love Our Crystal UHD

[This review was collected as part of a promotion.] We watch Hulu, Disney +, Prime, Spotify and many many more Apps!! They are fast and easy to get to, plus once your on the app a bar will open up above! It makes turning on Bluey super fast for my baby daughters!! Everything on this TV is so easy, fast, and simple!! We are thinking about getting one for each room!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 22, 2022
Walkrr
5 out of 5 stars review

Amazing TV - love the smart functions it has

[This review was collected as part of a promotion.] I use my TV for gaming at 120hz. Also use Dex wirelessly and more frequently than not use the smart things app on my phone as opposed to the actual remote. It is so smooth. I have a Samsung speaker bar that hooks up with HDMI arc and it is amazing. It turns up down, and most importantly on/off when I turn off the TV. And I can control it all with Bixby. She can even change the channel on Samsung TV plus for me. I will only ever buy Samsung tvs after experiencing this one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 23, 2021
Cbiz
4 out of 5 stars review

Great picture

the image quality is great and i'm definitely enjoying my 58” tv, but i will admit it has some quirks. especially on the home menu the remote seems to lag then speed up when selecting things so i occasionally open the wrong app. it also seems to dislike netflix as the app often gets an error and reloads. by often i mean almost every time i open netflix. i consider these things very minor inconceniences.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 25, 2020
Lily
2 out of 5 stars review

Just no

i've had my samsung) a few months. i don't like it. i don't like when it asks me if i'm still watching. when i work i leave it on for my dog. there's a lot of apps you can't get. peacock for example. i also got a vizio. just about every app you can find is available.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Lily: Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. Auto Power Off automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote control are not used for the set period of time. You can disable this feature or set the period of time by going to: Home > Settings > General > Eco Solution > Auto Power Off I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions