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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,391-2,400 of 10,259 reviews
Oct 5, 2022
Reviewer name: mshaz19
5 out of 5 stars
5 out of 5 stars review

Excellent Budget 4K/HDR Unit

[This review was collected as part of a promotion.] This ended up being exactly what I wanted out of my TV - an all around high-quality TV for an affordable price. The picture quality is solid - obviously does not hold a candle to an OLED, but you can't fairly compare this model to something 5-10x the price. I liked the customization and various modes (particularly the dynamic and gaming modes) as I was able to tweak the settings to further improve the picture in my room and for my specific connected devices. The only thing I do not like is the blinding white "No Signal" screen and menus - this can be painfully bright in a bedtime setting or first thing in the morning. A dark theme or at least an option of one would have been nice. The built in speakers were also a bit underwhelming but again at this price point it's not really fair to expect much better. I'm a bit of a snob when it comes to audio and added an expensive soundbar to my setup which greatly improved my experience, but more casual users might be just fine with the built in speakers. In summary, this was a great budget all-around choice for both gaming and streaming.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 8, 2021
Reviewer name: Nateisic
5 out of 5 stars
5 out of 5 stars review

Great picture and UI interface

[This review was collected as part of a promotion.] So I bought this TV to take advantage of new gaming systems. I mostly game and stream videos with this and it's easy to set up. The smart things app is a God send in my opinion. I can even use my phone to turn it on and change the channel for my dog when I'm at work! Over all I'm really happy with this purchase it's a great tv for gameing and it automatically ajusts the settings if you go between a game or streaming a movie. I would definitely recommend and have!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Derek12345
1 out of 5 stars
1 out of 5 stars review

Dark Spots When White Or Light Colors

[This review was collected as part of a promotion.] This TV developed 2 sets of dark spots when the image is white or light colors. This really takes away from my ability to enjoy this television. It was so close to the end warranty, it is very disappointing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Derek12345, Thank you for purchasing the Samsung TU7000 TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps: 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (which looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 6, 2020
Reviewer name: LoveBBProducts
5 out of 5 stars
5 out of 5 stars review

Impressed with the quality and number of features

[This review was collected as part of a promotion.] I purchased this product for my home office and was immediately surprised and impressed with the quality of the video upon turning on the unit for the first time. While I have had it over a month, I am still frequently surprised and impressed with the video quality each and every time I turn the unit on (and this was by no means my first Samsung TV purchase, as I have only purchased their TVs for the last decade and while I have always been impressed, this goes beyond the usual. It seems almost as good as the QLED). I was extremely pleased to see how many features were contained in this television, especially with regards to the number of apps it has on its platform. I'm actually about to get a second larger unit for my workout room and would highly recommend this product to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 14, 2022
Reviewer name: Agarza
5 out of 5 stars
5 out of 5 stars review

Best of the best.

[This review was collected as part of a promotion.] I've been a Samsung loyalist for years now and have always been a big fan of the qauilty of the TVS, Soundbars, Ear Buds, and Cellphones. From the HD screen, to the astonishing sounds, Samsung is the best of the best. No other brand can compete.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 19, 2021
Reviewer name: Got2tv
5 out of 5 stars
5 out of 5 stars review

I love my new Samsung's smart tv.

[This review was collected as part of a promotion.] I watch a lot of tv, now that I am no longer working everyday. I love the application that are preloaded with the tv. I purchased this 50inch for my bedroom and will purchase a 55inch or larger for my family room. The tv has excellent picture quality, however the sound is ok, but sometimes you will have the volume higher than normal. Once you learn how to work the remote and navigate from channels to home, to apps. All you got to do is set back and enjoy your new Samsung tv. I would purchase this brand again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 9, 2020
Reviewer name: Kevin
2 out of 5 stars
2 out of 5 stars review

Worst TV i have every had

picture quality is awesone. but thats the only good thing i have to say about the tv. it is super slow weather your switching apps or trying to scroll through a guide it just wont keep up with the remote. i have a 60 inch hisense (roku) upstairs and it is lightyears better then this tv. the android app on it is terrible.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Kevin: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when navigating your TV or starting up apps. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 10, 2022
Reviewer name: Aajj588
4 out of 5 stars
4 out of 5 stars review

Works well clear videos

[This review was collected as part of a promotion.] Works amazing for gaming and watching videos, can easily pair my phone but ui can be faster. Sometimes ui lags and is behind but dex and wireless screen cast is amazing to watch and share videos from my phone

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: DSquared
5 out of 5 stars
5 out of 5 stars review

Excellent TV for viewing

[This review was collected as part of a promotion.] This is an excellent TV for the price. As I'm in a new house with an older 43" TV for upstairs, I was looking for a bigger TV for downstairs living room. I took my time to find the right TV for my living room. I first spotted the 65" TV but it was the 2019 model. The sales guy pointed our for a few bucks more I could get the better 2020 model and I took it. It was shipped to me and the setup was fine for one decently strong person to physically set it up (two is probably recommended). The WIFI setup and other stuff was pretty straight forward. Once setup, I haven't regretted it for one minute. It has a great viewing screen and you don't have to be straight on and the regular sound (no sound bar) is quite decent. My one nit is it seems that every now and then I have to unplug it and replug when I turn it one it in to clear out display issues (pinkish hue or washed out look). I have yet to see any problems when the TV is on and running. The problem is not enough to aggravate me as it is infrequent. Other than that, it is a very nice TV and well worth the money for it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 11, 2020
Reviewer name: ChristopheA
5 out of 5 stars
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] I love this tv. I already had a smart TV and it was a good size. It worked well except would have a glitch during gaming. I didn't think we could upgrade by much - but wow, this tv is so much better! The picture quality is excellent, when gaming I can see the words and colors much more clearly, and the glitch is gone! I love the size. It's really big, but not imposing. The sound quality is like a movie theater, but we can adjust it to fit whatever we're watching. I've noticed I can keep the volume lower than my last tv but can hear it fine. I have no complaints about this tv at all. Everything works smoothly and is high quality.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028