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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,421-2,430 of 10,259 reviews
Sep 27, 2022
Reviewer name: Chuckie
5 out of 5 stars
5 out of 5 stars review

Samsung is always Worth It!

[This review was collected as part of a promotion.] The face that you get a huge 4k crystal clear TV that also has a smart menu that allows you to down apps and also connect your Samsung phone to the TV very easy.. The web browser is probably the best thing about this TV let me say that again.. It's amazing

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 17, 2022
Reviewer name: LoveofSamsung
5 out of 5 stars
5 out of 5 stars review

Love the picture

[This review was collected as part of a promotion.] Watch all my favorite movies crystal clear picture feels like I'm in the theater with a better quality picture and sound using my samsung surround sound woot woot. Best TV for gaming I've ever owned or seen hands down. Really caotures the quality of the games makes it so realistic. Ill be playing for hours not even realizing it coukd stare at that beautiful screen all day if i could lol.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 1, 2021
Reviewer name: Spunky
2 out of 5 stars
2 out of 5 stars review

Disappointed!

Bought this a few days ago to replace a 5 year old Samsung Smart TV Model UN48J520DAF that lost sound recently but still had a great picture. Everyone said TVs are too expensive to repair, so replace it. Upgraded to 55". Based on descriptions of all the image enhancing features of the new models, I expected a great picture. Nope. Doesn't even look as good as old TV. Some shows colors looks pale. Viewed at all from the side, fading is even worse. This is frustrating. I'm not very tech savvy. Wondering if some settings need adjusting. Considering returning it and getting a Samsung QLED (more than I want to spend) or switch to Sony instead.

Helpful?6KHJPPFCOCQU13901857028
Jun 1, 2022
Reviewer name: Abbersnith
4 out of 5 stars
4 out of 5 stars review

Used Mainly For Gaming Meets Needs

[This review was collected as part of a promotion.] My children use this TV to play on their X Box Series X & stream videos on YouTube & that's about it. The picture is exceptionally clear & there seem to be no lags with game play, either live game play or otherwise & we don't experience any issues with buffering/ lags with audio & video when streaming or any other problems. The audio is crisp very & loud; it IS in a fairly small room about 12'x18', given the size of the TV, so I'd be interested in comparing it to how it'd sound in our living room that has a cathedral ceiling & is open to both our living & dining rooms & entryway (NO walls). The TV was ridiculously easy to set up, pair to my S20 & register, my 6 yr old prob could've done it. I honestly can't imagine a better TV experience. Hopefully it doesn't have the app limitations that our previous Samsung TV does; we can't utilize as many apps as we'd like to due to a message that tells us there is not enough room on the TV for more apps; odd, because there are less than 10 & I we've also had difficulty removing things (apps) from it. Again, referring to a Samsung flat screen purchased in 2018, not the Crystal UHD TU7000 I'm currently reviewing. I don't see us being another TV anytime soon, but I know when we do, that will be a Samsung as well. Pleased with purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 28, 2022
Reviewer name: GetAnLG
1 out of 5 stars
1 out of 5 stars review

Wouldn't buy again

[This review was collected as part of a promotion.] The picture is clear but if your buying this for streaming services don't waste your time. This TV is disconnected from the internet 9 out of 10 times you go to stream anything and more often then not it won't reconnect. I have to constantly forget network and reconnect and keep trying and keep trying until it finally reconnects. This has nothing to do with my internet as I have 3 other smart tvs further from router and have zero issues. Should have read the review on this prior as I now see a lot of people have this problem.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi there, Thank you for your purchase and feedback on the Samsung TU7000 TV's internet quality. Please know we are here to help you. To improve your internet connection, please try the following troubleshooting steps. 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, try running Device Care, which improves your app's performance by freeing up unused cached memory and closing background apps. Go to Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info Thanks for being a part of the Samsung family! ~ Samsung Advisor

Nov 7, 2020
Reviewer name: Shelly
5 out of 5 stars
5 out of 5 stars review

Outstanding

[This review was collected as part of a promotion.] For those on a budget and looking for a 55" smart tv,this will fit your need. The picture and sound quality are excellent. Easy to set up . Rich vivid colors. Comparing this model side by side in the store with models twice as much,I am 100% satisfied with my purchase. Samsung brand has given me the confidence of a tv that will last for many years without any technical issues. It is a smart tv for a smart shopper. You can't go wrong.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: LittleKitty
5 out of 5 stars
5 out of 5 stars review

Great TV up to date features

[This review was collected as part of a promotion.] Love this TV. So versatile. Streaming movies and shows works great. Hooked up to my security cameras so I can switch back and forth when there is outside activities I want to check on at the moment. My cat will sit and watch the shows, he loves the motion. Works wonderfully, sound and pictures are great at a reasonable cost.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 9, 2020
Reviewer name: WowedbyourCrystalUHD
5 out of 5 stars
5 out of 5 stars review

This TV is amazing......

[This review was collected as part of a promotion.] This TV is amazing....I thought it would just be one of my husband's electronic gadgets but it has actually become a Family favorite. Samsung is quickly becoming our product of choice!! Cant wait to install TV #2

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Shorty
5 out of 5 stars
5 out of 5 stars review

This TV is a must!

[This review was collected as part of a promotion.] The clarity and color range is a perfect match, we watch alot of movies, games etc. The settings are simple and the fact I can control it soley from my phone is awesome ended up buying another tv... I've been owning Samsung products for over a decade now and looking for more! Thanks for the innovative tech!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 19, 2021
Reviewer name: dell
3 out of 5 stars
3 out of 5 stars review

not for old schoolers

my samsung has a great pic sound ok no rca plugs for my sony surround sound remote is jacquard to use the arrow buttons at the bottom prob made for petite hands but the pic is is great my only advice is to get the 7.1 surround also and when i got it home a small piece on rt hand corner was chipped prob happend at factory but plays great so prob gonna be very durable

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

dell: Thank you for purchasing the Samsung TU7000 TV. I am glad to see that you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture. You can contact Samsung Customer Support should you have any questions or concerns with usage, features, or how to best optimize your settings. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions