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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,291-2,300 of 10,259 reviews
Sep 24, 2021
Reviewer name: Mistersauga
5 out of 5 stars
5 out of 5 stars review

Great Value, easy Set up

My TV just died one Friday night, it was only 4 years old, so buying that brand again was not an option. Having only one TV and spending so much time at home during the pandemic, replacing it was a priority. I decided on this Samsung due to support for Apps and the Google ecosystem. I am a Samsung phone user and my other device is a Chromebook. TV works great, easy setup with the app, lots of apps for all your services. Hope this one lasts more than 5 years!

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Mistersauga! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

May 16, 2022
Reviewer name: LoveMEsamsungTV
5 out of 5 stars
5 out of 5 stars review

Amazing experience

[This review was collected as part of a promotion.] I normally use the TV for streaming shows on Netflix, Disney +, etc. My son uses the TV for gaming on a ps5 and loves it. The visual quality beats expectations. The color range, audio quality without sound bar is amazing compared to other tvs . Hands down the best TV I've owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 10, 2020
Reviewer name: Blancaremmy
5 out of 5 stars
5 out of 5 stars review

Best Smart TV Ever!!!

[This review was collected as part of a promotion.] Let me start off by saying that this Samsung tv has the most advanced technology, it has a tap the tv corner feature which is awesome (must have samsung smart phone)!!! You can also download an app via android or apple to navigate the tv. The picture quality is AMAZING, it really is Crystal clear!!! I have its settings as it was delivered didn't move anything, or adjust settings it has auto brightness control so it adapts to surrounding lightning which is very nice. It also comes with an app; Samsung TV plus which lets you enjoy limited Channels, its free TV. It is very easy to navigate and you can also add more apps to your liking. The control is normal size and has the apps like Netflix, prime video, and samsung tv plus so its very simple to move to them. The audio on This Samsung TV is very clear and loud. It also has the option to create/login to a Samsung account which is a Plus is u have smart appliances in your home.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Lionroots
5 out of 5 stars
5 out of 5 stars review

Great tv to buy

[This review was collected as part of a promotion.] Beautiful tv. The picture and sound are clear and crisp. The only thing I did not like was the remote that comes with the tv, the buttons are a bit hard to press but other than that the tv is five stars all the way.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2021
Reviewer name: Rothmann
4 out of 5 stars
4 out of 5 stars review

Excellent Value for non QLED TV

[This review was collected as part of a promotion.] This TV is really good for the price point. From the moment it arrived it was amazingly well packaged easy to remove and well protected. I purchased a Q800 soundbar with this TV and unleashed a very good experience in my movie room. The only downside is fast motion sports it isn't as crisp or fluid as the QLED models but I didn't make that choice as this TV fit my budget perfectly . If I had to do it all over again I would do the same thing with no regrets. For those customers who want a good TV for a fair price I would certainly recommend this for them.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 11, 2020
Reviewer name: Sg422
3 out of 5 stars
3 out of 5 stars review

Smart TVs

[This review was collected as part of a promotion.] I want to start by saying I love my tv, I just hate that it works kind of slow. Always signing me out of apps, the volume goes up & down too fast and sometimes have to press the in button multiple times before it actually comes on.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Sg422: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when when changing volume and some lagging. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 23, 2022
Reviewer name: Samsungalltheway
4 out of 5 stars
4 out of 5 stars review

Great picture, internet does not connect right

[This review was collected as part of a promotion.] It's our bedroom TV. The picture is amazing for being an older TV! The only problem I have is the internet doesn't properly connect so I would need to turn on and off the TV 3-5 times for the wifi to connect which is kind of frustrating.

Review from Samsung US
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Sep 24, 2020
Reviewer name: BTexasB
5 out of 5 stars
5 out of 5 stars review

Fantastic new TV

[This review was collected as part of a promotion.] Easy to set up and navigate, I'm enjoying a wall mount that was a recommended pairing. The app experience is fantastic, quality and sound both very good. My only desire would be for a new HDMI cord to be included for premium quality from a cable box.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: 4K Guy
5 out of 5 stars
5 out of 5 stars review

Over all quality

i now have 3 smart tvs 75” 65” 55” . the picture quality and sound are superb for the price . plug and play easy to set up . we are 4k youtubers . these tv's let me travel with out leaving the house . everyone should enjoy the level of veiwing pleasure this tv brings . keep up the great work samsung . best regards c. de la garza

Review from Samsung US
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Jun 18, 2022
Reviewer name: SonnyJay
5 out of 5 stars
5 out of 5 stars review

Great picture even when streaming.

[This review was collected as part of a promotion.] We replaced our 32" with a 43" streaming Samsung tv to watch Netflix, Prime and vudu through the tvs wifi network. I was totally impressed with picture after I had it adjusted for the room it is in. What an improvement over my last tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028