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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,301-2,310 of 10,259 reviews
Oct 22, 2020
Reviewer name: Raghu
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I was looking for best tv which have all features I am looking and found the answer was this tv. This tv have most amazing picture quality , surround sound feature and lot of connecting options. This tv has taken advantage of technical advance and provide best customer viewing experience. I would definitely recommend this to people who are looking to buy best tv in good budget

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 25, 2021
Reviewer name: mrsdodd80
5 out of 5 stars
5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] I stream movies etc. on it. I love how clear the picture is. The remote is easy to navigate. Simple instructions. And connects to my Samsung app. It also allows Google mini to control it. It even has Ethernet! Light weight yet 75" and several size options. Absolutely 0 complaints thus far & I've had it for approximately 2 months now.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 6, 2020
Reviewer name: Dn99
3 out of 5 stars
3 out of 5 stars review

Good picture - bad user interface

cutting to the chase - good picture, bad user interface. samsung forces their app "samsung tv plus" on you and won't let you move it or remove it. it starts up with the tv every time. the navigation (ui) is clunky at best and lags. very tough to tell where you are on the screen. likely will return for a tv with roku or more thoughtful and easier to use, user interface. once you get where you're going it's fine, but getting there is far too difficult.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

pml27: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the user interface is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jun 18, 2021
Reviewer name: MCccc
2 out of 5 stars
2 out of 5 stars review

only the price

tv control is not what i had in mind, difficult to set up, only online info available, even that doesn't help much. prechannel doesnt work with sling, need less clutter on remote! overall the price was the only reason i bought it, now its hanging in the garage, i put my old tv back in the living room, sad, technology actually isnt that great when it comes to "simple"

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 6, 2023
Reviewer name: Randy
4 out of 5 stars
4 out of 5 stars review

Good and Bad

Overall happy but needed a wider stand to put the TV on due to the distance between the legs. My previous set had a center mounting stand that was stable. This set has only 2 HDMI inputs which is a shortfall. Also, no Bluetooth capabilities with out purchasing a separate system. Good picture, but less than adequate volume from the cable system. Only a 1 year warranty that was less than most competition.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 15, 2022
Reviewer name: Tish24
5 out of 5 stars
5 out of 5 stars review

great tv i am very pleased

[This review was collected as part of a promotion.] Normally we had a TV just for our children to watch videos, but since we bought this TV we have used it for many other things, such as watching series and movies on different apps, broadcasting from our cell phones, mirroring screens, playing on different video game consoles , listen to music, I can even connect it to the sound bar for a better sound experience when we watch movies, my youngest son lost the remote control and it was no problem because with the smarthings app we can do whatever we want, we are very happy to have made this purchase. we have a great tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 19, 2023
Reviewer name: tsonic45
4 out of 5 stars
4 out of 5 stars review

Ok for the price

Had the TV for about 3 weeks, love the picture, and sound. Wish I could edit the apps in the menu, appears you can only add apps, not delete them. The processor is a bit slow to react, and the remote is geared more toward the default samsung TV, than to using the other video apps.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 13, 2020
Reviewer name: Harold
3 out of 5 stars
3 out of 5 stars review

I don't know of anything I value most.

samsung tv's should not come loaded with samsung television channels. they are not worth it! also, a channel guide should be available for any network you choose, not just the channels you pre-load. i rated it a 3 because the picture is good. the top of the line samsung sound bar i purchased with the television i rate a 3 also. the quality of sound sometimes is very marginal. in my way of thinking, samsung televisions & sound bars are overpriced for what you get in return.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Harold: Thank you for sharing your review of the TU7000 TV. We value your feedback and will share it with our teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 16, 2022
Reviewer name: Mollyolly
4 out of 5 stars
4 out of 5 stars review

Great Tv, software is ok

[This review was collected as part of a promotion.] The tv quality is awesome and things look great. The only issue is the software seems clunky and slow compared to other smart tvs I used. It is frustrating to open an app when there is lag between the remote and the tv. Great picture though!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 31, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Goodness I'm not sure where to start. I wasn't sure what a difference HD to UHD would be but you can truly tell the difference for the picture quality is so vibrant. Haven't figured out the difference between my old tv and this one with the crystal UHD 4k. Works great with Alexa and google assistant. When I was telling my very young grandson I got a new 4k smart tv with game enhancer, he said I'll be over if my mom will bring me. The setup was a breeze even for me! I'm enjoying my new 43" crystal UHD 4k smart tv. Needless to say.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028