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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,181-2,190 of 10,259 reviews
Jun 16, 2022
Reviewer name: KimmieCakes
4 out of 5 stars
4 out of 5 stars review

Great tv with some flaws

[This review was collected as part of a promotion.] I will start by saying this is a nice tv. The graphics are amazing and I can do so much with this tv to include listening to music from my Apple music app on it. The downside is some apps do not work properly on this tv. HBOMax has some struggles, but has gotten better. SlingTV is awful on it.. The lag time when navigating through the tv is a challenge for me. Other than that, I think this tv is very well priced and it is a great addition to my home.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 9, 2022
Reviewer name: POPPOPHB
5 out of 5 stars
5 out of 5 stars review

Love my new tv

[This review was collected as part of a promotion.] TV has so many great features I love all the options that it comes with including the Samsung channels. I can easily get to whatever app or streaming service that I need to get to. The color and clarity of the TV is very clear and concise. It has a sleek design that looks very modern and updated. Overall it is an easy defunction beautiful system.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 7, 2021
Reviewer name: Sungcho1984
4 out of 5 stars
4 out of 5 stars review

This T.V does its job.

[This review was collected as part of a promotion.] I use this T.V to stream Netflix, Hulu, Youtube, and also like to use the Samsung TV guide feature that offers free television programs. I also use it to game and it performs exceptionally well. So far I have no complaints. The only issue I would address is just the remote control.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Karl65
5 out of 5 stars
5 out of 5 stars review

Easy to use Smart TV

[This review was collected as part of a promotion.] The TU7000 Crystal UHD 4K Smart TV is easy to set up and easily connects to your wifi. Once connected can download your most used apps and will save as shortcuts saving you time to watch what you want. Great picture for not only sports but for movies! Picture is so great that even the cat stops playing and watches with me!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Reviewer name: ALowry13
5 out of 5 stars
5 out of 5 stars review

This product has amazing picture quality

[This review was collected as part of a promotion.] The picture quality on this tv is picture perfect. I stream all of the tv I watch, and the streaming quality is clear as day too. I also play video games on the tv and there is so much more detail on this than my past TVs. This is by far the best tv I have ever owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 1, 2020
Reviewer name: Sandy
3 out of 5 stars
3 out of 5 stars review

Crystal clear picture.

bought this tv because i have a samsung phone that i totally love. love the looks of the set & the picture couldn't be clearer. the sound is much better than our previous tv. however, we are having a problem with it periodically disconnecting us from hulu or even from dish network for no apparent reason. not happy about that.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Sandy: I am sorry for the issue you are having with Hulu. This is not common, but Samsung is aware of the problem and is working closely with Hulu towards a solution. In the meantime, please try power-cycling your TV: 1) Power off your TV using the remote or by pressing the power button on the TV. 2) Next, unplug your TV from the power source. If your TV is connected to a surge protector, power it off. 3) Wait 30 seconds, and then plug your TV back in. 4) Power on the TV using the remote or the power button. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 26, 2022
Reviewer name: Sam2t2v
4 out of 5 stars
4 out of 5 stars review

My Samsung Tv

[This review was collected as part of a promotion.] Tv is really good. Quality of the picture is really good however sometimes it does cause a blur motion effect when I watch things that are a little bit older. Overall a great tv but very fragile. Still highly recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: SamsungSC2022
5 out of 5 stars
5 out of 5 stars review

Best TV that i have ever purchased

[This review was collected as part of a promotion.] I purchased this television when I relocated from GA to SC. My wife and I decided on a bigger television. This TV provided every bang for my buck. The picture quality is amazing; it makes me feel like I'm sitting at a movie theater. With the addition of Samsung Plus, I no longer need access to basic cable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 30, 2020
Reviewer name: hate it
1 out of 5 stars
1 out of 5 stars review

nice picture

the tv could be a great tv but each week we discover something new. one week it wont come on today no volume. not at all happy with what we are dealing with no matter the price but to keep haveing thing show up and not able to watch or hear whenever the tv decides. hate it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

hate it: I am sorry that you are experiencing issues with your TU7000 4K Smart TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care For instructions on self-diagnosis tools, please visit: https://www.samsung.com/us/support/answer/ANS00077524/ You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 6, 2020
Reviewer name: Rruth86
4 out of 5 stars
4 out of 5 stars review

Great TV so far BUT...

[This review was collected as part of a promotion.] I have always been a Samsung fan and was in need of a larger size i started my search. It did not take long to find this 7 series 55 in Crystal UHD on quite a few websites and as I researched it I knew it was the one. Great picture quality price and smart functionality. Only problem i have had with it is i sometimes get a horrible screen flicker. I have not be able to track down what causes it but I think I have it narrowed down to streaming services. Overall happy with this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028