Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
Sort by |
Showing 2,171-2,180 of 10,259 reviews
Sep 30, 2020
Reviewer name: felicia104
5 out of 5 stars
5 out of 5 stars review

Crystal Clear

[This review was collected as part of a promotion.] Lets just say I do not usually sit in front of a tv all day but I am glued. I feel like I am actually in the movie and tv shows with the people. The quality is the best! The picture is so clear you can see every little detail. Apps are easy to install and you have added features to make it go above and beyond the call of duty! I love my Samsung tv!

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: CTinTN
4 out of 5 stars
4 out of 5 stars review

Great except for initial setup process

[This review was collected as part of a promotion.] I use this TV for streaming YouTube TV and YouTube videos. So far I'm very pleased. Adding YouTube TV to the Samsung smart hub was very simple. I can't give 5 stars because of a frustrating hangup during the setup process. The TV wouldn't move further through setup once I updated the firmware. This was very bothersome since it's a brand new TV right out of the box and you're already encountering a problem. After searching Samsung forums I was finally successful after unplugging the TV and plugging it back in.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Reviewer name: kimberly306
5 out of 5 stars
5 out of 5 stars review

Great Picture and Sound

[This review was collected as part of a promotion.] We got the 58” Samsung 4K smart tv and the picture and sound are so great. My husband set it up in 5 minutes and it was like being at the movies. The picture is crystal clear. The smart features are amazing and we are still learning the many features. The apps are easy to get to and log into so we can watch our favorite shows in quality. We can binge on an unbelievable picture and sound. We can go on the internet and do things and this tv is an absolute addition to our home and we recommend it to all. Go get one for sure.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Sep 29, 2020
Reviewer name: PerfectPicture
5 out of 5 stars
5 out of 5 stars review

A Must See TV For All

[This review was collected as part of a promotion.] This TV was the first one I ever owned Smart and 4k, im more depressed that it was stolen than ever in my life because every tv I see now compares not. Wifi direct, instantly connected with my Note 10+ and could us multiple sound/audio devices during Bluetooth connectivity. The most amazing visually and technically to me by far and my friends have other models of Smart 4k Brands.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: SGP59
5 out of 5 stars
5 out of 5 stars review

Samsung 55 inch TU 7000

[This review was collected as part of a promotion.] I bought this tv to replace a Sony TV. The Sony could not access the Apple TV app. After using the Samsung, I will not buy song products anymore. I will only purchase Samsung due to the superior picture and sound quality and technology superiority.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2021
Reviewer name: Sammy4life
5 out of 5 stars
5 out of 5 stars review

I love my samsungs

[This review was collected as part of a promotion.] I love all three of my Samsung TVs my 70-in oh, my 60 in, and my 55in. I have an Xbox series X hooked to two of them and an Xbox One X hook to the Third. They are all so amazing I will always and forever own Samsung televisions Samsung phones Samsung tablet Samsung everything thanks for making such an amazing product and such an amazing prices.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 28, 2022
Reviewer name: GetAnLG
1 out of 5 stars
1 out of 5 stars review

Wouldn't buy again

[This review was collected as part of a promotion.] The picture is clear but if your buying this for streaming services don't waste your time. This TV is disconnected from the internet 9 out of 10 times you go to stream anything and more often then not it won't reconnect. I have to constantly forget network and reconnect and keep trying and keep trying until it finally reconnects. This has nothing to do with my internet as I have 3 other smart tvs further from router and have zero issues. Should have read the review on this prior as I now see a lot of people have this problem.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi there, Thank you for your purchase and feedback on the Samsung TU7000 TV's internet quality. Please know we are here to help you. To improve your internet connection, please try the following troubleshooting steps. 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, try running Device Care, which improves your app's performance by freeing up unused cached memory and closing background apps. Go to Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info Thanks for being a part of the Samsung family! ~ Samsung Advisor

Sep 15, 2020
Reviewer name: Duff2020
3 out of 5 stars
3 out of 5 stars review

Samsung tv

[This review was collected as part of a promotion.] The picture is very clear. Pretty easy set up. Still learning all the features available. The speakers definitely need upgrading. Having to have the volume set at 40-50 just to hear it across the room. I would the expect the speakers to be better than that.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Duff2020: Thank you for sharing your user experience with the TU7000 TV. I am sorry that you are not completely satisfied with its sound performance. You may select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings. For assistance with these features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: Bradley
4 out of 5 stars
4 out of 5 stars review

For the price point a great value

[This review was collected as part of a promotion.] Very nice tv for the price. Good picture lots of built in apps Netflix etc. the remote is a little suspect. The pointer on the internet is not good have to one click at a time to get to where you want to go hard to maneuver

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 25, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great first tv

[This review was collected as part of a promotion.] I'm a basic tv user. I watch my movies and tv shows on it regularly. I also play video games on it. I'm not a huge display snob so I don't notice anything “wrong” with it. It does everything I need it to. The only thing that sometimes gets annoying is the sound. But that also varies depending on what I am using the tv for. Sometimes when I am mirroring my phone, the sound needs to be higher than I expect. I do love that I can use my phone as the remote if I want to. Do wish that it just came with a smart remote. Also love the Samsung TV guide. Has some pretty good selections of things I actually watch. Overalll, really happy with the purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028