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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,161-2,170 of 10,259 reviews
Sep 15, 2020
Reviewer name: jvarelab
3 out of 5 stars
3 out of 5 stars review

Problems on the second month after purchase.

[This review was collected as part of a promotion.] TV started to restart by itself. I called technical support and they were going to send a technician to inspect my tv, all of the sudden the tv stoped doing it. I have no idea if its going to happen again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

jvarelab: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly. Please try a few trouble-shooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 For instructions on how to update your firmware, please visit: www.samsung.com/us/support/answer/ANS00062224/ 5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. If the issue persists after these steps, then the TV will need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 29, 2020
Reviewer name: mgonzalez1
5 out of 5 stars
5 out of 5 stars review

The best

[This review was collected as part of a promotion.] This tv is crystal clear. It gives a great picture and the sound is good. I like the smart TV features like Netflix and Hulu. I would recommend this TV to anyone thats looking because you get a great quality TV for a good price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Matthew
5 out of 5 stars
5 out of 5 stars review

Samsung 55” TU7000 tv

[This review was collected as part of a promotion.] This product is bang for your buck! Looking for a tv that isn”t going to break the bank and deliver? Well this is it. The image is very clear and great for more than just your daily streaming needs. It's great for gaming with its high refresh rate so playing games in 4k is an experience like no other. Samsung is very reputable for a reason. Will not disappoint.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 24, 2023
Reviewer name: Carrie80722
5 out of 5 stars
5 out of 5 stars review

Excellent Smart TV

(This review was collected as part of a promotion.) Have this large flat TV mounted on the wall. Constantly use chrome cast with it. My kids know it's features better than I do. It's exactly the right size for my space and we enjoy watching movies and TV shows on it.

Review from Caddle
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: Capistha
5 out of 5 stars
5 out of 5 stars review

Best tv ever

[This review was collected as part of a promotion.] All I can say is;Best tv ever...I absolutely luv the screaming features. Hulu Amazon Netflix just to name a few...not to mention sports...I luv my sports package (NFL Sunday ticket) NBA it's great it shows better than any tv we've ever had...I cast my pictures from my phone onto my tv..shows very nice.i even told my mother inlaw and my sister how amazing my tv shows and they went out and got them one...like I said;Best tv ever...go get you one it's a must have

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 24, 2022
Reviewer name: Chiefsfan
5 out of 5 stars
5 out of 5 stars review

Amazing Picture

[This review was collected as part of a promotion.] Our TV is used for hours every day for entertainment and education purposes. This television has a crisp picture that puts the other TV's in our home to shame. We have found no negatives for this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Binger
4 out of 5 stars
4 out of 5 stars review

Great TV just too fragile

[This review was collected as part of a promotion.] Loved this TV. Very clear picture and fast loading times. Very rarely had a problem with it. Occasionally, it would disconnect from the internet when turned off and I had to just reset the network settings. It also is super fragile. I moved recently and handled with care and carried it upright in a box, but when I plugged it in in my new place the whole middle part of the screen was blacked out.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Fenrir
5 out of 5 stars
5 out of 5 stars review

Great starter 4k tv

[This review was collected as part of a promotion.] As far as gaming and streaming iv had no complaints. Great picture and sound still to this day. Set up was easy as far as physical and system and being able to link all my devices to it is the cherry on top.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 28, 2022
Reviewer name: MySamsungMNTC
5 out of 5 stars
5 out of 5 stars review

This Samsung TV has a bright vibrant picture.

[This review was collected as part of a promotion.] My Samsung TV has a very bright vibrant and clear picture. I love watching it during the daytime at night or with any lighting conditions because it still looks perfect. It's easy to connect to it via my mobile device a Samsung ultra s22 5G. In addition, it has all the apps I need including HBO Max, and you tube! It's easy to use has an easy remote and is the best smart TV on the market for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 15, 2020
Reviewer name: DwayneS74
5 out of 5 stars
5 out of 5 stars review

Awesome Picture Quality

[This review was collected as part of a promotion.] This Smart TV is very user friendly much more so than my other TVs. It is very easy to navigate and I love how I can access all my devices like my cable, firestick, and gaming systems all with one remote. The Bluetooth feature is awesome because I can wirelessly connect my sound bar to this TV so I don't have a bunch of messy cords under and around my TV. This TV also works with the Samsung Smart Things app which is so handy because I can also control the TV with my smart phone. And I love how the TV shows me reminders of when my Samsung stove is done preheating or my food I have cooking is done right on my TV. This feature is especially handy for forgetful people like me that get involved in a movie or game and forget I was in even cooking. The picture quality on this TV is amazing colors are so vibrant and bright, movies and games really come alive on this TV. The sound quality is also amazing its very clear and crisp. I only added my soundbar and subwoofer to enhance the bass when I'm watching movies or gaming because I like a more surrounded sound experience. Setup of this TV was simple and quick which I also was very pleased about. I recommend this TV to anyone in the market for a new one.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028