Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
Sort by |
Showing 2,151-2,160 of 10,259 reviews
May 25, 2022
Reviewer name: LoveMySamsung
5 out of 5 stars
5 out of 5 stars review

I love this TV.

[This review was collected as part of a promotion.] Like I said above, I love my Samsung TV but, there are a couple of features that I wish it had. Dolby Atmos and Dolby Vision would be nice. That being said, I mostly use my TV to stream video and music from apps that I can download directly to my TV. Some the features that I use most often are Game Mode and turn off monitor when I'm streaming music. All around it's a great TV and I would recommend Samsung over other makers.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 27, 2022
Reviewer name: David M
3 out of 5 stars
3 out of 5 stars review

Good TV but Slow to Respond

I bought the Samsung 50" TU7000 Smart 4K UHD TV two years ago, and I have had no problems with it. However, I do have two criticisms with this model: 1) Not enough HDMI ports; only two available 2) Major complaint is that this TV is sluggish and slow to respond to the remote especially after it is switched on. The TV simply will not respond for seconds. It is as if it was busy doing some background processing. This can be frustrating if you want to check something out quickly, or turn down the volume quickly if it is extremely. You just can't do any of this until after at least a few seconds or more.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi David, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Jun 19, 2022
Reviewer name: CrimeanEagle
5 out of 5 stars
5 out of 5 stars review

Good compact TV with good resolution and features.

[This review was collected as part of a promotion.] I use it mostly for watching Youtube content and playing video games. It gets the job done. I like the screen resolution and compact size of this TV that fits exactly where I needed it to be. And, of course, it is very affordable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: stobon
4 out of 5 stars
4 out of 5 stars review

Great TV Only One Slight Problem

[This review was collected as part of a promotion.] The TV image, processer speed, and Smart Features are amazing, however every once in a while the Wifi stops working completely and the only way to fix it is by resetting the internet settings and completely unplugging the TV and plugging it back in.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: sopherino20
5 out of 5 stars
5 out of 5 stars review

50" Class TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] I am enrolled at a University and as you may know being a student makes it hard to afford the luxuries we want and need, however, this specific tv has a great price considering the unique and very useful amenities that come with it. Since my purchase I am amazed to keep discovering the useful things it can do such as link to my cell phone. I am extremely happy with my purchase and know I will be content using this product for a long time.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: Eeveee
5 out of 5 stars
5 out of 5 stars review

Great Quality product

[This review was collected as part of a promotion.] I ordered my TV about 2years ago. It's been the same top quality from when I got it out of the box. I use my TV to stream all my favorite shows on netflix,hulu,primevideo, Disney plus and HBO max. I also use it for gaming on multiple consoles. Depending on which I'm doing I like that the TV switches mode to whatever would preform the best. Everything was easy to set up, when plugging in other devices to the TV it labels the hdmi automatically, there's no lag between TV and wifi .All movies and games look crisp and clear. I also love the fact that it connects with my phone and I can control TV if I misplaced my remote or a friend can share what's on their phone screen onto the TV. Overall 10/10 quality, setup, all of it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 19, 2021
Reviewer name: Tim F
4 out of 5 stars
4 out of 5 stars review

Overall Good Product

picture is great, sound is clear, setup was a breeze. the remote is a bit busy for me. i prefer the older, sleeker style that came with my 55” i purchased in 2017. my only major complaint is with the smart hub. it is very laggy and makes scrolling through apps more difficult than it should be.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 14, 2022
Reviewer name: Cassidy
2 out of 5 stars
2 out of 5 stars review

Screen good, functionality embarrassing

i've had this tv for a year now. when it's working, it is a very enjoyable experience as far as the visual quality, but the functionality is just downright terrible. i bought the soundbar that goes with the monito and it has gone from working with the hdmi to only working through bluetooth to switching between the two to not connecting until i manually do it etc etc etc. often the tv will turn on very dim and only reset to brighter if you turn it off and turn on again. it will also have trouble recognizing devices that you frequently plug into it. the lag time for the menu screens is also extremely frustrating.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Cassidy: Thank you for purchasing the Samsung TU7000 TV. You may want to try the Audio Pass-Through feature to address audio delay. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. To activate this feature, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you soon. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: Clydedog
5 out of 5 stars
5 out of 5 stars review

Great picture and easy connectivity

[This review was collected as part of a promotion.] Tv has a great picture and easily connects to my other devices including my apple I phone. The air play option makes it simple. Has tons of apps and free movies and tv show's already on it. It is super light and very user friendly. The Bluetooth option is also great for connecting other devices. Overall very happy with my purchase, especially for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Livingroom
5 out of 5 stars
5 out of 5 stars review

Excellent TV. Sharp picture. Vibrant colors.

[This review was collected as part of a promotion.] Smart TV with many free streaming channels. Colors are great. Blacks are not ideal. I can connect and stream from my Samsung mobile devices. I can use my Samsung phone as a remote. I can also stream from my iphone with an add-on app.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028