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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 2,141-2,150 of 10,251 reviews
May 24, 2020
BoatNut
4 out of 5 stars review

Good TV, Bad Setup Experience

Overall, have been happy with the TV quality and picture so far, but have only been using it for less than a week. On the plus side, the TV is very sharp looking on its 48” W black stand. A Polk Signa S2 soundbar fits neatly between the legs and below the screen and gives everything a customized look. On the downside, getting the TV to connect to the internet was a nightmare. You get to a set-up screen that requires 1) a mobile device and the SmartThings app To configure your set up or 2) the remote control which brings you to an Accessibility menu that had greeted out functions that did nothing. So we had to download the SmartThings app, create a new account, manually enter the TV since auto discover did not work....and after all that....the setup bombed and we were finally given an option using the TV remote (no joke!) to complete the setup. All this took about an hour. So if you buy this TV and don't already have SmartThings set up on your mobile, beware!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
destlyn
5 out of 5 stars review

I love this TV

[This review was collected as part of a promotion.] I love my Samsung TV. I can connect my Samsung phone to it. Has a great picture and nice sound. Streaming apps work really well with it. This is my second one as my ex bf did not anchor the walling hanging unit to the stud. Fell off the wall out of the blue and almost took me out with it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Love2BAmazed
5 out of 5 stars review

Amazing picture quality and features!

[This review was collected as part of a promotion.] Since purchasing this tv I've had no problem with the picture quality. It doesn't look dull or with low quality over time. The Game mode feature is a nice touch that amplified the quality of the game to support its amazing graphics! I also love the grooves it has in the back to hide the cables, that was very useful when having lots of things hooked up to the back. The plug is a perfect fit with it's bent head to help it not stick out and ruin the wiring when placed behind my dresser! 10/10 recommend this tv for functionality and features, just amazing!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 20, 2021
Samsung4Life
5 out of 5 stars review

The picture quality is spectacular.

[This review was collected as part of a promotion.] The features are the best I have seen. I am not sure what this tv cant do. It earns me money, it brings me joy, it can order me food, I can manage my financials on it, I can listen to my favorite music on it, and I love this tv its the best I have ever had.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Fuzzbean
4 out of 5 stars review

Mostly Great

[This review was collected as part of a promotion.] We've had this TV for about 8 months. We are pleased with the picture and satisfied with the sound. We have a sound bar for it that we were given as a gift, but it is sort of a toss-up whether it is any improvement. I'd say the sound bar is boomier for music, but the TV speakers are sharper and clearer for everything else. Our only gripe about this TV is that we feel too dependent on the remote control, which sometimes gets lost. There is a power button concealed under the center of the TV screen, but it is not something you can see under there, and the button has little or no recognizable feel to it. In fact, my family reports that the button no longer works, and the remote is the only way to turn it on now. We live in a rural/remote area, and the 75 inch TV is too big to return anywhere just for this issue.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hey Fuzzbean, Thank you for your purchase and review of the Samsung TU7000 TV. I'm happy that you are enjoying it! If you would like an alternative to the standard TV remote, you can download Samsung SmartThings App on your Android or IOS device, which will then let you use your cell phone as a remote. I hope this helps! Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
RaginAsian
5 out of 5 stars review

Great picture at a fair price

[This review was collected as part of a promotion.] Bought this television to upgrade from an older Samsung television that permitted smart capabilities. The picture is outstanding, connectivity is straightforward and overall quality is good at this price point. I'm still getting used to maneuvering the menu on this model since there seems to be more it can do aside from deliver clear picture. I look forward to a few good years of viewing pleasure with this unit as I have had with other Samsung TVs in the past.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 9, 2024
Unhappy
1 out of 5 stars review

Dead after less than 2 years.

Loved this TV until yesterday when it just stopped working. Tried unplugging and replugging but nothing. The little red power light is on so it's getting some power but zero picture--just a black screen. Incredibly disappointed as the TV isn't 2 years old. Now what?

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
Maualrods7
3 out of 5 stars review

Great picture quality but poor audio quality

[This review was collected as part of a promotion.] The smart tv has an excellent image quality and a good design, unfortunately the audio quality and the streaming cause disappointments very often. I have tried several ways (including calling the Samsung remote service) and I can't get my cell phone to send a signal to the TV through Wi-Fi In the case of audio, it is not much better, it has very few options to be able to configure a good sound, since the voice is not clear at all and there is a lot of background noise

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Maualrods7: Thank you for purchasing the TU7000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you. ~ Samsung Advisor

May 24, 2022
ShalaJ04
5 out of 5 stars review

I love the crisp picture

[This review was collected as part of a promotion.] This is my first TV I've ever saved up and bought myself, being a single mom of 4 kids life hasn't been easy these last few years and I put $50 a month aside for a year and bought the one I wanted and I couldn't be happier:)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Allison
5 out of 5 stars review

Fabulous tv for the price

[This review was collected as part of a promotion.] We are absolutely in love with this Samsung! After purchasing a smaller Samsung earlier this year for another room, we knew we loved the brand. The picture quality is excellent and the features are as well. Samsung TV Plus is one of the features we love!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028