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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Jun 18, 2022
Ayeisforapple
5 out of 5 stars review

Still love the tv to date!

[This review was collected as part of a promotion.] I got the tv in 2020 and my children and I enjoy it! The resolution is great, it's sharp, and I paired it with the Samsung soundbar and we love movie nights! I have the 55 inch Crystal 4K in my room. I will forever use Samsung products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
TheGoat812
5 out of 5 stars review

Awesome 55" TV

[This review was collected as part of a promotion.] This is my fourth Samsung TV and I love the quality of the image, the fact that a 55" screen takes up so little space. The sound is awesome even though I am only using the built in speakers. It has a great and easy to use menu functions.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
adri
5 out of 5 stars review

A big screen at last

[This review was collected as part of a promotion.] My first Large TV ever and now I get what the hype is for. It's so nice to see everything on a big screen at home in detail. And the convenience of being signed into every app on your TV! And there's free TV and movies that Samsung automatically comes with that I didn't know about! The only thing is there is like 2 or 3 second lag with your remote pressing something and the TV responding to it, which is a teeny bit annoying but not something I can't live with.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Hoopzy
5 out of 5 stars review

Samsung baby

[This review was collected as part of a promotion.] I absolutely love my tv. The picture is crystal clear and bright! The Apple TV remote turns the tv on by pressing menu so I don't have to constantly use two remotes. The sound is as good as can be! People speaking is just as loud as sound effects! It is mounted on my wall and looks amazing! I recommend this tv to anyone wanting one! Samsung is most definitely the way to go!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2021
TheBeanDean
5 out of 5 stars review

This TV is just awesome

[This review was collected as part of a promotion.] I mostly use this TV for watching anime and playing video games. Before I bought this TV i was using a old TV that was 17 inches big, which was nothing and the picture quality was terrible. This samsung TV exceeded my expectations when watching anime, I am able to notice every detail now and how good everything looks, also the sound quality feels like im in the movie theater. While gaming with the game mode on the TV I am able to play without basically any delay. This TV is awesome!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 11, 2022
neelindc
4 out of 5 stars review

Our new 50 inch TV Samsung.

When we went looking for a new TV there was only one name brand we trusted. Our appliances, our phones and tablets are all Samsung,a name we have learned to trust for great service and durability. We grabbed the 50 inch TU700 smart 4 k with a great picture and sound

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, needlindc! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jan 25, 2023
Gjaklevich
1 out of 5 stars review

Picture is good, everything else is awful

I have owned this TV for 2 years. The interface moves at the speed of a snail. Going from one app to another is always difficult. The OS will crash sporadically. The remote is way too big and clunky. The buttons are placed in the worst possible lineup. This TV has been heralded as a bargain due to its crystal clear 4k picture. I will respectfully disagree. Do not waste your money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Gjaklevich, I'm sorry that you are not satisfied with your TU700D TV. Please know your feedback will be shared with our internal teams. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 31, 2022
Matz2022
4 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] Bought this TV for my exercise room. I set it up in about 30 minutes and every thing worked perfectly with no problems. I was able to ditch my Roku and stream directly to the TV with better performance. The colors are not as deep and defined as the Samsung that I have in my media room but that TV cost me 4x as much. The picture on this TV is perfect for my exercise room and delivers a great deal of a bang for the buck. I am very satisfied and thinking about purchasing another for a guest bedroom.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 26, 2022
Maybe2
5 out of 5 stars review

Considering a Second Purchase

[This review was collected as part of a promotion.] The Samsung TU7000 Crystal UHD 4K is the first Smart TV I've ever owned. With health challenges, I primarily use it for entertainment purposes and to keep abreast of what's happening in the world. Overall, the TV itself has excellent picture and sound quality with sufficient customizable features in settings that meet my general needs. It also boasts a user-friendly remote, a clearly delineated guide and Samsung TV Plus which, although not extensive, offers free TV streaming of 100+ channels and an array of newscasts in conjunction with vintage and contemporary TV shows, documentaries, sports, movies, etc.. The TV also provides a centralized Hub and supports a number of platforms that can be downloaded via respective apps or directly accessed through SamsungTvPlus.com. Thus far, I've not encountered any problems with the Samsung TU7000 Crystal UHD 4K and am considering purchasing another.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 10, 2020
Reggie
1 out of 5 stars review

What happened?

i typically look to samsung for quality products, but this television did not meet my expectation. 1. the wifi connection is unstable. 2. theres an issue with lagging - at times i'll make selections on the remote control and nothing happens on the tv for several seconds so i press the button again and the tv will perform that function twice. this is incredibly frustrating because you have to wait for the tv to respond all over again. 3. the settings arent as intuitive to navigate. if i could give this tv zero stars, i would. i am dissappointed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Reggie: I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Support page on the Samsung website. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions