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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Jun 10, 2020
Monica
5 out of 5 stars review

The picture quality is Awesome

[This review was collected as part of a promotion.] i love my tv!!! all of my tvs are samsung and some are over 10 years old and they all show the most beautiful picture as if the first day!! i would recommend this tv to everyone!! the setup was very easy!!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 14, 2021
Raku
5 out of 5 stars review

Raku Having a Movie Night!!.

[This review was collected as part of a promotion.] Well since covid-19 because I always get compliments my TV whenever friends come over when I'm working on the house that's the first thing they do just tell me that picture is amazing I can't believe the sound!! How do I get mine to do that? I tell him Samsung feasibility in connection with other devices is easy and I'm a carpenter I tend to struggle with these kind of things!! It's not expensive have a nice Entertainment System I've got a Harman Carmen soundbar and the 70 in 4k and it is amazing does everyone always tells me that's why they're always wanting to come over here for movie night!! And if I'm working on the house and someone stops by I told him the remotes on the coffee table there hasn't been one person old and young that have ever asked me how to use the remote on the TV they pick it up and it's easy for everyone to use, even my son Lowe's how easy it is to navigate and that you don't have to wait a minute you turn it on it's ready to go no hesitation no waiting!! I had a video before had nothing but problems and software updates and viruses I will always stick with Samsung. Needless to say anytime I've ever had an issue with the TV not that there ever has any but when I want to do specialty things with another piece of equipment all I have to do is call customer service I answer right away and they know exactly what they're talking about can usually do it remotely and you're setting a couple of minutes thanks Samsung!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 8, 2021
trek
1 out of 5 stars review

Worst Electronic device Ive ever owned.

this 75" samsung tv is hands down the worst electronic device ive ever owned. i bought new 4 months ago. repair man had to install a new power board. i have installed 2 apps...hbo max and Magellan now i get errors "memory full". i have auto updates turned off to save memory. i will never own another samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

trek: Thank you for purchasing the TU7000 TV and for your review. If you are seeing an error saying, “memory full”, there are a few troubleshooting steps you can try. 1) Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. 2) Remove apps you no longer need. From the Home screen, go to Apps > Settings > you will be able to delete your apps from here 3) Please check to see if you are running the latest firmware version by going to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. I hope these tips help. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 3, 2022
AtxDrift
5 out of 5 stars review

Great color detail

[This review was collected as part of a promotion.] I use my Samsung smart TV to stream my local cable service which is Spectrum here in Texas. I also use it to game offline and online daily. It's also great for my kids which use the YouTube app and Disney+ app daily.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2020
felicia104
5 out of 5 stars review

Crystal Clear

[This review was collected as part of a promotion.] Lets just say I do not usually sit in front of a tv all day but I am glued. I feel like I am actually in the movie and tv shows with the people. The quality is the best! The picture is so clear you can see every little detail. Apps are easy to install and you have added features to make it go above and beyond the call of duty! I love my Samsung tv!

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Sep 9, 2023
SimD
5 out of 5 stars review

Best TV's ever

Had this Samsung for 3 years now and I love it. Have another Samsung TV (UN50EH5000V) that is 12 years old and still works like new. Had other brands that have not even lasted 3-4 months. Which lead me back to Samsung. When you buy Samsung TV's it is more than a brand and name you pay for, but quality and durability to literally last you a decade. I won't buy any other brand again as in my experience I only waste my money when I do.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Samsungmybrand
5 out of 5 stars review

Great experience

[This review was collected as part of a promotion.] Well I have around 8 years using this brand phones,tablets,monitor,TV ,home theater,dryer and washer and I have the experience not problems at all the color are really bright and we are really happy with this brand

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 15, 2023
Bkb352
3 out of 5 stars review

Hate the remote

Picture is fine but I hate the remote. Way to many buttons to deal with and too many steps needed to get to the sleeper timer. I have had and have currently Samsung tvs with good result but with this particular model I hate the remote. Other Samsung models have better and simpler ones.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Bkb352, Thank you for your purchase and review of the TU7000 TV. Please know your feedback will be shared with our internal teams. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 22, 2021
Cliff
4 out of 5 stars review

Good TV but has issues with Remote Control

we really like this tv. the picture is great and set up was fairly easy. the only issue we have is the remote control. it was able to control our local cable box when we bought it. about a month ago, it could no longer bring up the guide from our cable provider. i am looking forward to samsung's next firmware update when they will fix this issue.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
stobon
4 out of 5 stars review

Great TV Only One Slight Problem

[This review was collected as part of a promotion.] The TV image, processer speed, and Smart Features are amazing, however every once in a while the Wifi stops working completely and the only way to fix it is by resetting the internet settings and completely unplugging the TV and plugging it back in.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028