Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forGreat TV
[This review was collected as part of a promotion.] I've been on the fence about purchasing a tv for several months and am so glad I finally ordered this. I kept comparing every brand and model but at the end of the day, I wouldn't trade this tv in for the world now. It's crisp, so easy to use (set up was also a breeze), and the sound is impressive as is. Wrote this review cause I literally can't think of any cons.
Works great
[This review was collected as part of a promotion.] Really easy to set up and as a cord cutter I am very pleased with the bonus channels! I like the quick buttons in the repost for Netflix. However I do wish I could change the order of the app list to what I use more often like YouTube. I am happy and would recommend this TV.
rsamsung s20 ultra no third party apps.
[This review was collected as part of a promotion.] 4k hdr to dark when dark picture ruins hole move even after adjusting picture options. ruins some movies completely. 1080p has no problems picture is great on every thing else just a bummer on 4k hdr. another unfortunate item that the tv guide doesn't work right some things 6 hours off after checking settings to verify day light savings and proper time no change.
Jim70: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Great picture quality
[This review was collected as part of a promotion.] I love my new TV. I like the fact that the picture quality is good, the sound is crystal clear. It's easy connect my phone to the TV to watch my favorite programs. I'm so happy I made the choice to purchase this Samsung TV.
Beautiful clear picture, great built in options
[This review was collected as part of a promotion.] I was pleasantly surprised to see just how smart the Samsung Smart TVs have gotten. I'd purchased one a few years ago for a different room and loved it so went with the same brand for this purchase and it is even better. I got a roku stick to go with it but with all of the options already offered, including live TV, the roku is redundant. The picture is beautiful, the sound is great, it was easy to get out of the box and install, and it is a perfect addition to my workout room.
Awesome product
[This review was collected as part of a promotion.] Samsung televisions are the only televisions we have in our home. But this television offers a crystal clear picture and the size is perfect for our loft. We turned around and purchased the 70” for our family room and we couldn't have been any happier.
Nice TV for the price.
[This review was collected as part of a promotion.] Great looking TV with a pretty good picture. Only flaw is it should be 240hz for motion clarity. Then it would probably be twice as much so it is a reflection of the price in a way. Overall a nice TV for the price.
What a great tv!
[This review was collected as part of a promotion.] Love this tv and everything about it! Very easy to switch between my PlayStation and normal tv with seamless transitions. Love the 4K and the automatic game mode when playing really makes it fee like a monitor!
Perfect for College Students
[This review was collected as part of a promotion.] As a college student, I mostly use streaming services and don't have cable. However, with Samsung TV I don't miss cable at all! Samsung really made this TV easy. Easy to operate. Can definitely be a stand alone TV (without cable) and is fully functional. The picture is so clear. The sound without a sound bar is great.
Good picture, inconsistent results
[This review was collected as part of a promotion.] I like a lot about this tv but there are a few things that will probably steer me away from getting the same type of tv in the future. For one, the picture will occasionally flicker Like a strobe light on the screen . The keyboard that appears for searches/logins with the suggested characters that appear make it take twice as long to type as anything I've used (which already is a tedious process to type anything with a remote) I use Hulu to watch tv, but for whatever reason Samsung's app is really buggy. If I use the app on any other device I have no problem, but Samsung's will constantly lag behind and be very choppy. It's not unusual for a lot of the apps on Samsung to be kind of buggy I hate the Samsung tv plus app that always turns on some random channel, there should be a feature to select your default app The general responsiveness of the home button and scrolling through the apps is sluggish and leaves a lot to be desired
DecentTv: Thank you for your review of the TU7000 TV. If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. The issue with the Apps may be related to your network connection and quality. We suggest you try the following: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions