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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,101-2,110 of 10,259 reviews
Sep 16, 2022
Reviewer name: Amy123
5 out of 5 stars
5 out of 5 stars review

Sleek design, great size!

Perfect size TV for in the bedroom. It has a nice sleek design and the setup to connect it to my Samsung account and wifi was so seamless and easy. The graphics have definitely advanced since previous models which makes it feel like a really expensive TV. The picture quality is excellent.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, AMy123! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jul 27, 2022
Reviewer name: Cuckuwoo
4 out of 5 stars
4 out of 5 stars review

I like the smart features and apps.

[This review was collected as part of a promotion.] The picture is great in the dark, but the screen gets a lot of glare and its very hard to clean. Smudges wont wipe away and only adds scratches. Other than that, the wireless connections are fairly quick and smooth. Samsung tv is a good option if you want free entertainmentm. Connects good to an antenna too.. I fear that this tv was not built to last. Other people I know with this particular model have developed distorted colors and spots that wont go away. The spots appear faded or dimmed and are hardly noticeable, you wont see em until you see them and when you finally do... thats all youll see. Anyways, if you dont really have this tv on 24/7 then it could extend the life of your tv screen. But, if you just turn it on every once in awhile, then this tv could function for a bit longer

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 13, 2021
Reviewer name: Courtney
5 out of 5 stars
5 out of 5 stars review

Does everything I need

[This review was collected as part of a promotion.] This TV does everything I need it to and was a great value, it has all the major streaming apps and the Samsung tv plus experience is a nice bonus. It has a good picture and switching to different sources is super convenient. The only trouble I've had with it is I've noticed that it's not super intuitive for guests so far as switching apps or searching for shows but they usually figure it out pretty quickly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 6, 2022
Reviewer name: joe k
1 out of 5 stars
1 out of 5 stars review

popular apps not available on samsung smart tv's

bought this Samsung to replace a smart fire TV that would not run a couple popular apps well.had it shipped to me, after setup come to find out many apps are not supported by Samsung products. box is to large to fit in car to return it- total waste of money!

Helpful?6KHJPPFCOCQU13901857028
Jun 29, 2021
Reviewer name: JDB8
5 out of 5 stars
5 out of 5 stars review

picture perfect

[This review was collected as part of a promotion.] Ive been wanting a large TV for some time so when this 82" was on sale I had to jump on it. The picture is great and sometimes it feels like your in the movie, game, or whatever I'm watching. My wife and kids love playing games on it because its so big but I love it for movies and sports. Its everything I could have wanted in a TV. The only complaint I have is how fragile it is. Im scared to even touch it for fear Im going to ruin the pixels, but other than that its perfect! Super happy and would recommend this TV to anyone. Price is great too!

Review from Samsung US
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Jul 27, 2022
Reviewer name: Mi24UHD700
4 out of 5 stars
4 out of 5 stars review

Great choice for a living room TV

[This review was collected as part of a promotion.] The Samsung crystal UHD 700 was the best selection for its value, size, and features. It has a wide viewing angle for an average size living and kitchen. Most features were setup out of the box, I just need to setup Wi-Fi although the internet connection sometimes hesitated which may due to its location to the router. Some standard apps were pre-installed such as YouTube, Prime Video, Netflix. You can browse the internet on this TV. Samsung also provides a Gallery to load up your pictures and use as frames TV. It has been a very useful and enjoyable TV.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Ryan
2 out of 5 stars
2 out of 5 stars review

Has trouble with internet

[This review was collected as part of a promotion.] I have had no issues other than it has trouble staying connected to wifi. I constantly have to restart my router and TV and re-enter my wifi password. I know it isn't my internet because other devices are just fine. If this issue was resolved the TV would be 4.5/5 stars for me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Ryan: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 15, 2020
Reviewer name: BIBASH
2 out of 5 stars
2 out of 5 stars review

Bad experience

bought this tv on july 03, 2020. was fine for first few days but now the screen is blinking automatically when i played the video. either i have to stop that video and play other video or i have to power off tv for 5 mins. its so irritating now and decided to return.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

BIBASH: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. Again, my sincerest apologies. We hope to regain you as a customer in the future. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

May 23, 2022
Reviewer name: BABYBGETSANEWSAMSUNGTV
5 out of 5 stars
5 out of 5 stars review

Yes it's a true Alien TECH TV.

[This review was collected as part of a promotion.] I Stream with my TV. I have my Samsung TV integrated with my A/V SET UP & it works perfectly. I also have my Alexis integrated to enable streaming and showing music which I'm listening to. I've measured for my soon to be addition of the newest Samsung 65" or 70" TV. THE 65" IS MY CHOICE CAN'T WAIT. I'M EXTREMELY HAPPY TO HAVE CHOSEN MY TV.

Review from Samsung US
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Oct 6, 2020
Reviewer name: AwasomeGaming
5 out of 5 stars
5 out of 5 stars review

amazing tv

[This review was collected as part of a promotion.] I bought this model of tv because my samsung 6 series only had 60hz refresh rate, this 7 series has 120hz refresh rate and it keeps up with the video demand of my asus rog laptop. It is a perfect screen for gaming. For me if it ain't samsung, I won't own it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028