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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 2,071-2,080 of 10,249 reviews
Oct 21, 2021
Aldo
1 out of 5 stars review

Good-looking but bloated regret

the visuals and sound are fine. but the main screen is a bloated mess of ads, a confusing user interface, and apps you can't remove. i want a tv that lets me choose what i wish to see on screen. your attempt to make things convenient has resulted in a tv i downright loathe. the remote control is an un-ergonomic disaster. why would you put that many buttons on the controller? i need power, an enter button, and four navigational buttons to move around the screen. there are over 55 buttons, 91% of which i don't use and not one of the ones i use sits in the natural position of my thumb besides the samsung network button. i constantly mis-click and go into things i don't want. i hate this and it's not making my experience better. i would not recommend samsung tvs to anyone as a result.

Review from Samsung US
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Aug 23, 2022
Mike009
5 out of 5 stars review

Loving all the features and capabilities

[This review was collected as part of a promotion.] For starters the picture quality is like no other television I've ever owned in my entire life, watching sports on it is like being in the stands at the games coupled with the sound it's perfect. It's skips from one app to the other fast and easy with no delays or lagging issues, all the streaming apps Netflix, prime ect.. all works perfectly, video games also is a thing to behold in this tv but what steps it up a notch is the discovery programs or animal planet shows is just mind blowing on this television and I pairs and works perfectly with my phone incase I loose my remote or can't find it. I would recommend it to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2021
DieHardSamsungFan
5 out of 5 stars review

Amazing product!

[This review was collected as part of a promotion.] I use my TV for streaming and gaming mostly. The quality is just insane. The TV itself is very thin and sleek looking. Nothing bulky, just right. The fact that I tap the corner with my samsung phone, and it just switches from phone to TV is the best invention ever, and I use it very often. I also use my TV with Alexa and again no problem. I recommend this TV to anyone and everyone.

Review from Samsung US
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Jun 16, 2022
KimmieCakes
4 out of 5 stars review

Great tv with some flaws

[This review was collected as part of a promotion.] I will start by saying this is a nice tv. The graphics are amazing and I can do so much with this tv to include listening to music from my Apple music app on it. The downside is some apps do not work properly on this tv. HBOMax has some struggles, but has gotten better. SlingTV is awful on it.. The lag time when navigating through the tv is a challenge for me. Other than that, I think this tv is very well priced and it is a great addition to my home.

Review from Samsung US
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Sep 25, 2020
JennS40
5 out of 5 stars review

Clearest picture I have ever seen

[This review was collected as part of a promotion.] I am completely blown away by the picture quality of this TV. We replaced an older TV with the Samsung 58 inch 4k and I couldn't be happier!! Not only is the picture quality amazing but it was also packaged great so it had zero damage when I received it. It's also a breeze to get it set up and ready to use with the smart TV features. I have had zero issues with this television. The sound quality is very good. I have issues hearing but I can hear everything on this TV. I love that I can put all the apps that I normally use right on my home screen so I don't need to search everywhere for them. The remote has to be one of the easiest I have ever used. For years I was hesitant on getting a smart TV but I am so glad I decided to take the leap and purchase this TV.

Review from The Insiders
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Oct 24, 2021
Dani
4 out of 5 stars review

Love everything but the remote

this is a great tv. a little fickle at times when for some reason it loses the interent connection and we have to do the setup again. our bigger samsung in the other room doesnt lose this connection so its just this tv. the picture is sharp and clear. the sound is awesome. we bought this because of the bluetooth connection to ear buds and that is perfect. my biggest complaimt is the remote. its awful. no lights so you cant see what you are doing if the room is dark. its too small so we are always hitting the wrong buttons. and it feels backwards in your hand. when you hold it, the design does not place your hand in the right position for easy management . plus sometimes it gurns off our other samsung tv. it really is not well thought out.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 7, 2021
Sungcho1984
4 out of 5 stars review

This T.V does its job.

[This review was collected as part of a promotion.] I use this T.V to stream Netflix, Hulu, Youtube, and also like to use the Samsung TV guide feature that offers free television programs. I also use it to game and it performs exceptionally well. So far I have no complaints. The only issue I would address is just the remote control.

Review from Samsung US
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Aug 23, 2022
NjO7696
5 out of 5 stars review

Great picture and seamless features

[This review was collected as part of a promotion.] This television is great. I picked up this Samsung television around December of 2020 as my previous television that I had for quite sometime broke. This is my first smart tv and it was super easy to get acclimated with. It pairs well with my cable system and for video games. I have always been a Samsung customer for tvs and plan on purchasing another one when the time to upgrade is right.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 2, 2021
Ross
3 out of 5 stars review

Fine TV, Lousy Remote

tv has met expectation aside form the occasional network communication issue a poorly designed remote. every one has different preferences but it feels like this remote was designed to put the least used buttons at your fingertips and the most used out of the way. often need to turn on the light to use. antithesis of intuitive...

Review from Samsung US
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reply from Samsung Brand Ambassador

Ross: Thank you for your feedback regarding the TU7000 Standard remote. We appreciate you sharing your experience with using it and will share your thoughts with our design teams. A firmware update is available which may help improve your network connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 14, 2023
mrabby
1 out of 5 stars review

first and last samsung tv

Bought this in October 2022 and at first we like it but as time went by we now hate it! The remote set up sucks and it's always pushing samsung tv on us plus some apps we had on other TVs are not allowed on this TV due to competition of other makers, definitely will not buy another Samsung tv in the future!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028