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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,061-2,070 of 10,259 reviews
Sep 15, 2020
Reviewer name: Gmagilli5
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Easy to access, easy to understand where you want to go on the Smart TV. Such clarity of picture the actors are right with us in the room! Attractive sleek style fits any decor. Being a senior citizen Samsung makes life easier without complex electronics. I have a 10 year old 32" Samsung that has had no problems what do ever in our bedroom which we stream on. Very loyal Samsung customer! !

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: FirstSamungTVPurchase
5 out of 5 stars
5 out of 5 stars review

No complaints as of now

[This review was collected as part of a promotion.] As of this review September 2020 the TV has been exceptional experience for me and my family.Initial setup wasn't too complicated for me just need to follow the instructions that are indicated on the screen. when I set up the internet on it I'm not using the Wi-Fi I'm using Hardline ethernet so like that there isn't too much signal distortion with Wi-Fi as we know occurs. Registration also was in too much of a hassle which is good I don't feel like writing a biography during registration.The picture quality is phenomenal for an entry level TV. I haven't seen any dead pixels or excessive pixation. The sound quality is good but could be better not really a deal breaker in my opinion. I was looking for a TV that had the Dolby Atmos features which this one has now I just need to get a sound bar that supports it. Looking forward to seeing what if any deals come out this upcoming holiday season.I do hope not to find out how the warranty if ever need be plays out with Samsung as some reviewers have indicated horror stories. So Samsung as the first time buyer take this into advisement and please look into it to get it rectified. Other than that I would consider this TV again or maybe a bigger upgrade when that time comes.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 15, 2021
Reviewer name: TvFanatic
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I love my 65in Samsung Crystal UHD 4k TV. The picture quality is awesome. I use my playstation 4 on mine for everything. Whether I'm streaming shows or playing video games the quality I great. I really love having a smart tv. Streaming from my phone to my TV is as easy as tapping my phone against the side of the TV. It also comes with Netflix already downloaded on there. There is also a Samsung TV plus button where I can watch some basic TV channels. I only buy Samsung tvs they haven't disappointed me in the last 10 yrs.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: mvpdyvel
2 out of 5 stars
2 out of 5 stars review

TV Review - Power off problem

[This review was collected as part of a promotion.] Used for Movies, Streaming, Gaming, and sports. TV does not shut down properly and always comes back on after 5 minutes. This is a problem when leaving the house as i return to a tv that is powered on.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

HI, mvpdyvel, Thank you for your review and feedback on the TU7000 TV. Please know we are here to help you and have a few tips to help with your TV power cycling. Please try the below troubleshooting tips: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with the Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings. If you are using the device through HDMI, it could cause the auto-on, as Anynet+ is enabled. Occasionally connected devices such as game consoles (PS5, Xbox) or cable set-top boxes send a turn-on signal, for example, if they have software updates. We recommend you try turning Anynet+ off as it may be causing auto power on. Go to Settings > General > External Device Manager > Anynet+, then disable. If the TV continues to turn on by itself continuously, please get in touch with our Samsung Customer Support. Simply call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 15, 2021
Reviewer name: Moonsky14
4 out of 5 stars
4 out of 5 stars review

Great TV but....

[This review was collected as part of a promotion.] The quality of the TV is amazing but it's lacking smart features such as a Google play store and other apps and the overall ui of the TV is not that nice but it's a great TV definitely recommend it to my friends and family

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 15, 2020
Reviewer name: Gopi
4 out of 5 stars
4 out of 5 stars review

TV was simply superb and bezzeless

[This review was collected as part of a promotion.] User interface in TV is great and it is easy to use. You can install apps from the store easily. By using smart things app you can control TV without remote this feature is superb and the viewing angles are too good. Sound also great and the quality of the screen is mind blowing. In built chrome cast is easy to setup. Go with samsung quality of the panels are superb.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 2, 2021
Reviewer name: cdub
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We use our TV to stream app channels since we no longer have cable. The features are endless. One exciting feature my 16 year old loves is called TruMotion which will show pictures in which the movie or tv show looks like it's being played live. Same with Live Plus. It almost feels like you're inside the set and part of the action!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 15, 2021
Reviewer name: SqurlMasta
5 out of 5 stars
5 out of 5 stars review

Clarity is amazing!

[This review was collected as part of a promotion.] We use our Samsung TV day in and day out for multiple services. The kids enjoy gaming out on the big screen, Dad enjoys the clarity for the big game and I enjoy streaming my Spotify directly to the TV for an afternoon cleaning session while jamming out.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: SugarSpice96
2 out of 5 stars
2 out of 5 stars review

Everything was great until….

[This review was collected as part of a promotion.] I loved the tv. Picture quality was beautiful and I decided to enhance it with LED lights and surround sounds. BUT out of nowhere, the screen went out, pitch black, and had to return it. I only had that tv for about a year.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi there SugarSpice96, Thank you for sharing details of the image issue you’re having. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 26, 2022
Reviewer name: LittleFloyd
5 out of 5 stars
5 out of 5 stars review

Formally a Sony fan.

[This review was collected as part of a promotion.] In my life all I would purchase in electronics was electronic. But after purchasing a new home as me and my wife discussed what to put in it appliance wise we settled on Samsung. Our home is now 100% Samsung after the television purchase. After years of having a 43 inch Sony I decided it was time for a larger television. Living in a rural area sometime it can feel like you can never find what you want to. I was looking for a 65-70 inch Sony television but was unable to find what I wanted without traveling an hour or 2. So while shopping at our local Walmart one day my wife ask me why not get a Samsung. Well we are more than satisfied with all our appliances and Samsung service so I thought sure. It was definitely an upgrade in size and quality. The picture is unmatched he's and the sound for our home is perfect. Overall I don't feel you can find a higher quality appliance or electronic anywhere. Samsung is now the preferred product in our home. As a testament to Samsung getting someone like myself who is very strongly brand loyal to switch brand speaks volumes about your product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028