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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,051-2,060 of 10,259 reviews
Sep 26, 2022
Reviewer name: Pat833
4 out of 5 stars
4 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] One of the best TVs we have and it's been really good since we got it. The features like the apps (YouTube, Netflix, PrimeVideo, HBOMax, Spotify) is great. It has an amazing 4K viewing experience with great picture detail. The speakers are great with Dolby enabled giving it that extra sound experience, unlike other TVs. I love the remote and it's got some smart keys on it at the click of a button. The USB and HDMI slots at the back are useful if you want to connect to any media devices, gaming consoles, and HD devices. The button at the bottom of the TV is quite useful if you can't find your remote and want to do something on the TV you could use the button. I like how you can connect Bluetooth devices for audio on the TV if you want to connect headphones to listen by yourself. Overall, an excellent product by Samsung again. It ticks all boxes in features, pictures, sound, viewing experience, friendly UI & installation.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 17, 2022
Reviewer name: Deovolante
3 out of 5 stars
3 out of 5 stars review

On again Off again

shortly after the warranty expired so did the tv. cuts off and on every few seconds. can't stop that from happening without unplugging the tv. useless now. went through all the troubleshooting steps and online tricks. just not working. have to buy a new one not sure it will be a samsung product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Deovolante, Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly, and that the troubleshooting steps you have attempted did not resolve the issue. Please try a few additional trouble-shooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Dec 14, 2022
Reviewer name: Matty
5 out of 5 stars
5 out of 5 stars review

Loving my Samsung!

ww bought the samsung 75” crystal last month for our den, it was easy to set up, and the picture quality is absolutely amazing!! crisp vibrant picture which seems to really draw you into whatever program you are watching. i was impressed with the sound as well, it has a great sound design . we had a 70” vizo before this purchase. this samsung definitely has a superior picture and sound quality. the remote is well laid out with a user friendly design. loads of features you can customize!! would totally buy this again, a great set at a very reasonable price!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 29, 2022
Reviewer name: Joseluis
5 out of 5 stars
5 out of 5 stars review

The best TV I ever have.

[This review was collected as part of a promotion.] We use it for everything, from live TV, to streaming, gaming, casting, app watching. We neved had an issue, and the TV always performs in a great way, with colors & sound, no mater what you use it for. You can't go wrong with Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 18, 2021
Reviewer name: Daviscrew
5 out of 5 stars
5 out of 5 stars review

Fast instillation simple instructions

[This review was collected as part of a promotion.] We use our tv for streaming gaming and music currently we he have a ps4 hooked up and it's the best tv we have ever had because of the sound picture clarity and user friendly remote we would highly recommend 10 out of 10

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 2, 2021
Reviewer name: Chris
4 out of 5 stars
4 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] I love that the Samsung remote programs to cable service equipment. We have used it to controll our xfinity cable equipment. If I had any negative comments, it would be that there is not enough hdmi inputs. Picture is ok, it don't look like the store display, that's the reason for the 4 stars. I also feel like the more I need to type in this review the more negative it will get, so to have a minimum number of characters is a bit daunting and redundant.

Review from Samsung US
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Oct 22, 2020
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

Picture Quality is unbelievable

[This review was collected as part of a promotion.] Set up was very easy, the picture off of a portable antenna is super. I have noticed the color detail and depth and detail sharpness is better than I had hoped. I recommend Samsung TV's as of the best values on the market.

Review from Samsung US
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Jan 6, 2023
Reviewer name: MrJoe
5 out of 5 stars
5 out of 5 stars review

No problems or issues

i wanted a large tv as my eyesight has gotten fuzzy over the years. the price and the brand were my deciding factors. hanging the tv on the wall opened a ton of space in my living room compared to my old entertainment stand. the picture and sound quality are nice. i use the fiber optic audio with my home stereo system and enjoy theater quality veiwing. samsung made a great product and i am happy to have gotten it.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Josh
5 out of 5 stars
5 out of 5 stars review

Overall Great TV!!

[This review was collected as part of a promotion.] This tv surpassed my expectations!! It automatically switches over to game mode when I hop on my console, it even added my console as a device into the tv as an application and I can control it through the tv with my remote, it's awesome! The picture display is great, customization for this is quite variable too! And the sound, even without the sound bar just the basic tv audio itself it's awesome! My fair it's thing however is how I have access to Samsung TV with over 100 free channels, it's great!!!

Review from Samsung US
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Jun 16, 2022
Reviewer name: Blueeyedrooster
4 out of 5 stars
4 out of 5 stars review

Excellent Picture Quality for Price

[This review was collected as part of a promotion.] This Tv has been a serious upgrade from our previous one. The massive 75 inch screen has completely changed the movie night experience. I can't wait to pair this with a Samsung sound bar to really bring that movie theater vibe to the living room couch

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028