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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 6, 2020
Asexpected
3 out of 5 stars review

UN50TU7000F

[This review was collected as part of a promotion.] It has a clear screen. Color is good. Remote is good. Stand is good 50 inch fits in my cabinet. Stand is good. Cable and airwaves both work. It is what I expected at a reasonable price point. I have bought other tv's but now only buy Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Asexpected: Thank you for purchasing the 2020 TU7000 4K Smart TV. The Crystal Processor 4K transforms everything you watch to 4K. Its crisp, clear picture is 4x the resolution of Full HD. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 22, 2020
Bill
5 out of 5 stars review

Picture Quality is unbelievable

[This review was collected as part of a promotion.] Set up was very easy, the picture off of a portable antenna is super. I have noticed the color detail and depth and detail sharpness is better than I had hoped. I recommend Samsung TV's as of the best values on the market.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 6, 2022
HappyShopper
5 out of 5 stars review

Great picture.

[This review was collected as part of a promotion.] TV has a great picture for cable and streaming. The included Bluetooth is quick and easy (especially good for those with hearing difficulties). The remote works best with TV features, not so well with cable box. The stand looks insignificant, but it is quite stable. Overall, the TV is a good value.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Adventure2
5 out of 5 stars review

This product has everything you would ever want!

[This review was collected as part of a promotion.] I held off on buying a big screen TV for my home because I was concerned about how to mount it in front of a build in cabinet. My son came to the rescue with the idea of mounting it on an arm that extends out and tips both up and down. Since my Samsung is light it is easy to maneuver and solved the problem. I only have the basic cable speed, but this TV streams anything with a picture equivalent to the cable IV I used to get. It has great picture quality and many choices. I wish I had bought it years ago!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Qualitynotperfect
3 out of 5 stars review

Good for the value

[This review was collected as part of a promotion.] The 4K video quality seems lower than I would have expected, but I guess it's related to the cost. Sometimes the video quality looks great, but sometimes the iPad or my 4 year old computer looks more detailed than the TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Qualitynotperfect, We appreciate your review of the TU7000 TV's video quality. I have a few tips which may improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, if the picture you’re seeing is not to your liking, there are several picture settings you may want to try adjusting. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. Finally, if you are using an external device; below are some tips to help improve picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Sep 16, 2020
johnboi88
5 out of 5 stars review

Amazing TV for the price

[This review was collected as part of a promotion.] We were behind the times and desperately needed to update our TV. Therefore, I did my research and compared prices on all of the smart TV's on the market. For the price, this was an absolute steal. In all honesty, I thought a TV with these capabilities and picture quality would be much more expensive. Setup was fairly quick and painless; just connecting to the internet, downloading and signing into our apps and we were set to go. We used to have to use a separate mirroring device connected to our old TV to use our streaming apps, but were pretty excited that we didn't need it anymore. You can use the interface on the TV or just use your phone and throw it up on the screen. We are more than happy with the purchase, and if we ever wanted to upgrade again, I would probably go with Samsung because I don't have to worry about the quality.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2022
Miamihitter305
4 out of 5 stars review

Great TV. Just needs more hdmi inputs

[This review was collected as part of a promotion.] TV great so far. Volume is not very high and only has 2 hdmi in its class that very low. Also menu is very hard to navigate and so is voice control with Google or Alexa. But picture also gets too dark. I'm wondering if this is truly HDR.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 30, 2021
Router!!!!
5 out of 5 stars review

insane!

(This review was collected as part of a promotion.) Purchased TU7000 last week and i don't think we have moved from the couch since. The picture is so incredible it feels like your right there while the production is being shot in real life. Every tv in the house will be upgraded now.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Router!!!!! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 15, 2021
Gallaxy1144
3 out of 5 stars review

crystal clear picture

[This review was collected as part of a promotion.] I use this tv for leisure, to watch movies , TV shows ect... of course its used for video games . The first time it was used for gaming I couldn't over how clear the picture was , because of the clarity it mad the animation look so real, l the colors were amazing. Sound quality is also unreal, at times your not sure if certain sounds as thunder or sirens are coming from your TV or if they are actually happening in real life. I've never much cared about what brand or what TV I purchase but I am so happy I took my time and researched this time .

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 29, 2022
Shadae02136
5 out of 5 stars review

The Best Television I've Ever Had...

[This review was collected as part of a promotion.] I have owned a few other "smart" TVs prior to this one, and I would consider those to be "dumb" TVs! The clarity and picture on this TV is amazing. Whether you are watching cable, streaming, or even using connected devices, this has been the best experience I have had by far. I do lots of streaming, such as Youtube, Prime, and Netflix, and have had the greatest experience with them all. I also stay on the internet constantly, and being able to do this from my television is unlike anything I have tried. There's nothing like being able to see the content you watch and do on a big screen like this. Using the browser on the TV became more favorable than using my computer or even my phone. I also love how if you don't have a sound system, you can use a Bluetooth connected speaker, and the sound is amazing (and wireless!) I also love the fact you can upload your pictures and video gallery, and feel like you are watching home movies on a what feels like a theater, all from videos and pictures taken on a smartphone. Having a Samsung smartphone makes the experience so lovely, because everything connects seamlessly, as well as giving you TV and phone extra features when using them together. Not that I would think there would be any issues with any other smartphone being connected, it is just awesome to use a Samsung smartphone with a Samsung TV, because the usability of the TV is even easier to get use to, since it has the same platform, setup, and settings similarities.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028