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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,921-1,930 of 10,259 reviews
Jul 27, 2022
Reviewer name: Corey2
5 out of 5 stars
5 out of 5 stars review

The TV has great picture and sound

[This review was collected as part of a promotion.] I use my TV to stream Samsung TV us and tubi , Netflix, Disney plus and I play games I love this TV because I don't have any issue with it . I have only had it for 3 months now but it seems to be the best tv I have had I a long time

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Malibu67
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] This Samsung TV has many great Features. All my favorite apps are on here, and I'm enjoying it. I haven't tried all the features yet because I'm stuck in love using the apps, watching TV shows and movies; picture perfect.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: LNCGamingyt
5 out of 5 stars
5 out of 5 stars review

This tv review

[This review was collected as part of a promotion.] This tv is nice wish it had more then 2 hdmi and hdmi 2.1. But others then that it's nice good price for a 65 inch 4K and the Feature with the airtime and Google is nice. And wish it was 120hz and not 60 hz.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2021
Reviewer name: Aldo
1 out of 5 stars
1 out of 5 stars review

Good-looking but bloated regret

the visuals and sound are fine. but the main screen is a bloated mess of ads, a confusing user interface, and apps you can't remove. i want a tv that lets me choose what i wish to see on screen. your attempt to make things convenient has resulted in a tv i downright loathe. the remote control is an un-ergonomic disaster. why would you put that many buttons on the controller? i need power, an enter button, and four navigational buttons to move around the screen. there are over 55 buttons, 91% of which i don't use and not one of the ones i use sits in the natural position of my thumb besides the samsung network button. i constantly mis-click and go into things i don't want. i hate this and it's not making my experience better. i would not recommend samsung tvs to anyone as a result.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: HorizonWallflower
5 out of 5 stars
5 out of 5 stars review

Modern UptoDate TV

[This review was collected as part of a promotion.] Very satisfied with this product. It has withstood power outages, hours upon hours of gameplay/ binge watching series and its accessibility to control it seamlessly on my phone is the cherry on top. I can turn on/off the tv from any room in the house without the need of being near the tv at all and switch from whichever mode I'd like whether it's local channels, different applications and game console use. It's been a few months since we purchased this product and we have no complaints so far. Will definitely keep buying these products in the future!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: RaysUp
4 out of 5 stars
4 out of 5 stars review

Great picture, Good Sound, Interface is so-so

[This review was collected as part of a promotion.] I do like streaming TV and this one can get most of the apps. The issue is it, defaults back to the worst app, Samsung TV. It is horrible. There should be a better way to organize the apps and allow you to choose default app.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 26, 2020
Reviewer name: DUSTIN GOODNIGHT
3 out of 5 stars
3 out of 5 stars review

nice crisp picture

this has a nice crisp picture on 4k content and helps alot of standard def look great as well but the hdr is a little lack of detail as it goes to dark in that aspect a dolby vision would be better as it gets brighter would be nice a firmware upgrade in the future is possible to include dolby vision if possible but still a nice picture..took some getting used to on the remote its not that bad of a lag as others have said in my experience at least if it gets loaded down while doing other processes it lags a bit and upgrading the firmware in the beginning was iffy because not enough storage space but i used a flash drive and downloaded it from a pc and installed fine that way...but overall im satisfied with my product

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

DUSTIN GOODNIGHT: I am glad you were able to upgrade your firmware to address the lag in navigation. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 6, 2022
Reviewer name: JohnsSamsung
5 out of 5 stars
5 out of 5 stars review

My 55" Samsung UHD ultra high definition TV

[This review was collected as part of a promotion.] I purchased a new Samsung 55" UHD smart TV. Due to my experience with Samsung products which have been Samsung galaxy phones. The picture quality is amazing and the overall quality of the TV far surpassed my expectations. I had no issues with the pre loaded apps and it is easy to install various apps that are available for it. I am going to be getting another Samsung smart TV soon only because I want a larger size. Also the price of their TV's are not going to break the bank. I don't think I'll ever purchase another manufacturer of electronics other than Samsung. I even upgraded my Galaxy S21 ultra for the new Galaxy S22 ultra which I am very pleased with but that's another topic.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Scorpio
5 out of 5 stars
5 out of 5 stars review

Best TV Ive had in years

[This review was collected as part of a promotion.] We use this tv mainly for gaming and movies/streaming. Crystal clear image as advertised, really no need for a soundbar, and low latency have made it worth every penny. It took a while to get used to admittedly with the clear motion and just how much better the image quality is. Some stuff looks pretty real. That can be a good or bad thing. Lol If youre looking for a great multi-function television you just found it. Dollar for dollar it's a no brainer.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 8, 2022
Reviewer name: JDawgBklyn
5 out of 5 stars
5 out of 5 stars review

Great smart TV, good picture quality & value

[This review was collected as part of a promotion.] Got this Samsung UHD TV for our living room and it's been great so far. The following features have been really nice: - Smart TV with apps / downloadable apps for all the common streaming services. - Samsung TV Plus: free streaming channels, from news, to free movies, to common free-to-air channels. Which in addition to the Smart TV streaming apps provides tons of content. - Easy to setup - Slim form factor and mounts nicely on a wall for a slim, flush look. - Picture quality has been good for movies, streaming services, connecting a laptop to TV, etc.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028