Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
Sort by |
Showing 1,901-1,910 of 10,249 reviews
Sep 15, 2020
fire841
5 out of 5 stars review

remote access help

[This review was collected as part of a promotion.] this tv has a great picture and sound. Tv has features that can be set by yourself or by custome service rep right from their office. . I had a problem with the picture shaking and shadows appearing on people the tv has a program that can be set for cable box that deals with this type issue that was 2 months ago not a problem since I had it remotely set because I didnt know how . thanks samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 19, 2021
Creamcash
4 out of 5 stars review

TV has awesome crystal clear picture

[This review was collected as part of a promotion.] Out of all the TV I have had my Samsung crystal UHD 4K SMART TV is by far the best for my Xbox one it has awesome apps I play my Xbox one onle on this TV I watch all my you tube videos steam music videos I love it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 4, 2022
Anonymous
1 out of 5 stars review

Shame on you Samsung

i purchased a 65" ru71000 4k uhd tv and washer around 3 years ago together. shortly after 1 year, both quit working. my tv went to a black screen with occasional flash of light. highly disappointed in you samsung. who has the money for your products that just lead to more money within such a short span of time?

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi jenndcook06, We are very sorry to hear about your experience with the TU7000 TV. Please know we are here to help you. If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue: 1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power). 2. Confirm the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After you've reconnected the external device, turn it off and then back on. 3. Test the HDMI cable. Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not have it. If your model does not have this test, or is not connected by HDMI, skip to the next step. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on long cords. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting to a different device or using a different source port. If you were unable to test the cable in the previous step, then try swapping the cable, too. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. If your issue persists, please give us a call so we can troubleshoot with you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2020
bgdowg
5 out of 5 stars review

New TV!

[This review was collected as part of a promotion.] I haven't had a new tv in forever, last one was a Samsung and lasted forever. I decided it would be smart to stay with the same brand. I was not disappointed at all! Visually the tv is stunning, in 4K it's like you are part of the show! Glad I bought this, didn't know what I was missing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
AvidReviewer
5 out of 5 stars review

It really is CRISTAL CLEAR!!!

[This review was collected as part of a promotion.] I am more than satisfied by the product I bought this past summer. This smart TV is very easy to set up and has all the features I was looking for! There is so much to explore with this product as it has many features. I loved the easy accessibility to a great variety of applications and Samsung TV. I was new to Samsung TV, but I enjoy flipping through all the great content. Its sleek and thin frame gives its a modern look which looks great in my living room. The remote control has a convenient Netflix button that acts a great shortcut. Let's also not forget about its voice recognition system integrated in the remote to make your TV navigation easier. I recently recommended this product to my cousin and now he owns one of his own!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 15, 2020
Shoop123
4 out of 5 stars review

Stunning picture quality

[This review was collected as part of a promotion.] My Thoughts: Pros: Stunning picture clarity Vivid colors Outstanding size - 58" is a nice size for our basement family room Slim profile Lots of available apps to download and use for streaming (love the Apple Music features) Sound is decent Cons: First product we received had a bad power board (made a screeching noise when on). Samsung service was responsive, but the TV repair company representative was not great Slight remote response delay Software is a bit buggy - have had some issues with downloading apps - we had to unplug the TV and plug it back up in order to get some apps to download Since we had some issues in the beginning with this TV, we have only been using it for about a week. But so far, it has been a great TV. The clarity of this TV is very noticeable - you can see details so well, and the colors are very vivid. Overall, this is a fantastic addition to our basement family room. We are planning to watch Star Wars IV on it tonight!

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
Brendan
5 out of 5 stars review

Wonderful upgrade

[This review was collected as part of a promotion.] Primarily used for streaming and games. Color and picture mode is brilliant. Perfect sized tv for the space and use. Primarily chosen because I could cast to it as an additional monitor for big projects when I needed it. Works brilliantly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 7, 2021
Dv32
4 out of 5 stars review

Overall great tv

[This review was collected as part of a promotion.] Great TV only issue I have ran into is the remote and the delay there is at times when pressing a button and it actually reacting on the display. Could get a bit slow at times. Besides that the display is beautiful, easy tv stand install.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 18, 2022
SonnyJay
5 out of 5 stars review

Great picture even when streaming.

[This review was collected as part of a promotion.] We replaced our 32" with a 43" streaming Samsung tv to watch Netflix, Prime and vudu through the tvs wifi network. I was totally impressed with picture after I had it adjusted for the room it is in. What an improvement over my last tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Valerie
4 out of 5 stars review

Great picture - wish it had more ports

[This review was collected as part of a promotion.] So far, we love the TV! Very clear picture. There are a couple of things that seem they could have done better. Sound varies a great deal between regular cable and streaming services. On regular cable, the sound is quite muted. The other aspect we wish we had were more HDMI ports. On our older TV, we had 3, this TV only provides 2. :(

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028