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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Jun 16, 2022
Denisha
5 out of 5 stars review

Beautiful Crystal Clear Viewing

[This review was collected as part of a promotion.] I love how my tv comes with: free channels, YouTube, Netflix, Hulu, and much more! I love that I can screen share my phone onto the tv. It comes with so many features and I want another one for my bedroom ASAP!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 30, 2022
Cyncyn
4 out of 5 stars review

My Samsung TV

[This review was collected as part of a promotion.] I use my Samsung TV for streaming Movies Listen to music Play video games I love clarity of it I like how big it is The only thing is the screen has some weird looking print you're looking print and it that wouldn't wipe off Other than that I love Samsung products I have a phone have a tablet I used to have a watch it was stolen though. I have a second Samsung TV in my bedroom Just not as big!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Madmasther
3 out of 5 stars review

Hopefully 3rd one is the charm!

[This review was collected as part of a promotion.] I'm on my third one. The first one died on day one, returned it for another which lasted 6 months, failed and now on my third. Hopefully this one will last. It has a beautiful picture and I love all the features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Madmasther, We appreciate all of your patience while having to wait on your new TV. We are happy to hear that you are enjoying the Crystal Processor 4K, which transforms everything you watch into 4K. If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 9, 2021
Marty
4 out of 5 stars review

Samsung TU7000 a great and exceptional TV.

[This review was collected as part of a promotion.] As a purchaser of many different model tv in my lifetime the Samsung TU7000 Crystal UHD is by far the best TV on the market. With its superior 4K image and color superiority competitors will have a hard time matching not only the image aspects but also the features within this set. Pros Video: The Samsung TU7000 has all the technology that delivers an out of this world quality image: 4K processor (2160p versus the HD1080), Crystal colors displayed and a motion rate 120 for your high-speed programs or movies make for an easier view with no image distortion when viewing your favorite action movie. The colors and dark black that some tv can't handle this TV does. Setup: connecting all your devises to the TV via the HDMI ports is simple and once you turn on the Samsung TU7000 it automatically does its internal setup and configuration making things simple. Simple for me, makes it simple for my 80 year old dad. Getting him one on his birthday. Wireless lan or connect via 5E/6E you choose for the apps you decide to download. Bluetooth and streaming from your Android or IOS devices. I love being able to directly project onto my Samsung TU7000 any app from my phone, or just pictures stored in my other android devices Cons: Like in most flat TV in the market the speakers are not delivering the most powerful sound possible. Purchase a soundbar or connect to your home stereo system. You will be disappointed if you expect a great sound quality from it's own internal speaker system

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
SandyLynn
5 out of 5 stars review

Good upgrade

[This review was collected as part of a promotion.] Good upgrade, no major issues, enjoy the size and the resolution new tv provides. For some reason, the digital antenna suddenly lost a few channels with the upgrade, not sure if that's the tv or the antenna.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Applesucks
5 out of 5 stars review

This TV IS super clear

[This review was collected as part of a promotion.] easy to install and the sound system is just perfect. It suits great for entertainment, either gaming or movies. The best feature of this TV is it has free TV live channels and a huge variety of apps.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 23, 2021
KHogue
5 out of 5 stars review

Amazing picture!

[This review was collected as part of a promotion.] We use our TV to stream shows, play video games and watch music videos! The TV was so easy and simple to set up and the remote is easy to navigate through all our apps. We really love the size and picture quality of this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 14, 2021
Tyler
1 out of 5 stars review

I should've bought an LG

very disappointing product. was very difficult to download any apps because of many unnecessary steps including signing in on a 'samsung account' on another device and verifying account. after the lengthy process that was, the "smart tv" is completely unable to download multiple apps including hbo max, espn, discover+, and many others. would not recommend to a friend, or anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Tyler: Thank you for taking the time to share your setup experience with the TU7000 TV. We appreciate your feedback and will share it with our internal teams. Please try the following troubleshooting steps to help with the issues you are experiencing downloading apps. Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps if any. We also suggest you check your internet connection: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router I hope this helps. If the issues persist, please reach out to Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 22, 2020
CrystalHD
5 out of 5 stars review

Best Tv for the price

[This review was collected as part of a promotion.] The second my Samsung was turned on I knew I'd love it. The size is perfect for the room we have and the quality considering the price and other TVs in its category blows everyone away. I would buy this tv 10/10 times again. We were never a Samsung family before but we are now and will be in the future.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Sushidog
3 out of 5 stars review

Easy to operate

[This review was collected as part of a promotion.] Can't honestly say I would buy the same model again. Although it was easy to set up and had a fast turn on time, the real disappointment was the factory picture setting. The color was so red and it would not adjust for darker picture scenes. I spent a lot of time watching YouTube videos on how to correct the problem. I have 2 other sets, one a Sony and the other an LG. Both have much better picture quality.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Sushidog, We appreciate you sharing your experience with the TU7000 TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor