Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
Sort by |
Showing 1,891-1,900 of 10,259 reviews
Oct 1, 2021
Reviewer name: Crystal
5 out of 5 stars
5 out of 5 stars review

Great picture quality and value for money

[This review was collected as part of a promotion.] The picture quality and brightness is really great considering the price of the tv, also the game mode really enhances the game experience. Overall a great TV, would definitely recommend to anyone looking for a value product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 24, 2023
Reviewer name: Drsolution
5 out of 5 stars
5 out of 5 stars review

Best buy

I bought 2 of these and I am so happy . I like bigger screens and this perfect for my master bed room and living room. Gives a cienma feeling with built in speakers. And can hook up with my galaxy air buds. Good buy and very good product by Samsung.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: bpicuc
5 out of 5 stars
5 out of 5 stars review

This TV is great

[This review was collected as part of a promotion.] This TV is great for living with roommates. Easy functions to swap between different devices, simple layout, and a great sound. TV is light and easy to setup. I do wish the TVs auto dimming feature was a bit less surprising in the mornings but overall a great tv for a great price

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Mondoudou
4 out of 5 stars
4 out of 5 stars review

Decent TV for the price

[This review was collected as part of a promotion.] We use it to watch movies and stream content from Netflix or Prime and access other apps such as Plex. The quality is good. Not the best but good for the price. The menu is a bit slow, there seems to be some lag between when I press the remote buttons and when the action is executed which can be frustrating. The sound is a bit weak also. Sometimes I have to bump all the way to 30 or 40 level to be able to really enjoy the experience. Overall I am happy with it. It's not a premium product but then the price reflects it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 15, 2021
Reviewer name: Lee95
5 out of 5 stars
5 out of 5 stars review

Picture quality is amazing!

[This review was collected as part of a promotion.] We use our Samsung TV for entertainment, family time! Football, Family movies, and more! We love it! After a long day at work/school, it feels great to settle down and enjoy a movie with the ones we love! I'm glad we chose a high-quality brand of televisions! Awesome choice!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: Jb1985
2 out of 5 stars
2 out of 5 stars review

Pretty tv until it broke.

[This review was collected as part of a promotion.] Tv started off great. Picture was ok, not the brightest for sure. But you know.. It'll get the job done with shear size being on it's side. After about 6 months of average use, the screen started flickering then it would've produce a picture. Called a repair man out. He told me the whole screen needed to be replaced and at that time no parts available. Even if they did have them available the cost would almost be the same as the tv. So needless to say, we bought a lg c2.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Jb1985, Thank you for your purchase and review of the Samsung TU7000 TV. Please know we are here to help. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defects, if purchased brand-new directly from an authorized seller. To set up warranty service, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 27, 2022
Reviewer name: Squirrel
4 out of 5 stars
4 out of 5 stars review

Very good but...

[This review was collected as part of a promotion.] We use use the over the air tuner and if we lose signal on 12- channels some times it deletes the channel out of the memory and to watch 12-1 or other 12- channels we have to scan all the channels again. Happens every couple weeks. We do stream channels from internet and use apps for movies which work great. Very happy with quality. Sound works very weird. When you turn TV on you have to volume up every time for few seconds because it is like on zero when you turn it on. Still a great buy and great picture for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 3, 2022
Reviewer name: SKMom
4 out of 5 stars
4 out of 5 stars review

Great bedroom TV

i did have to return it because there was a thick black line that cut off a third of the screen vertically. i retured it to the store and it was replaced. the second tv worked great! it is the perfect tv for the a small bedroom. it was very easy to set up and i have been load various streaming apps woth no issues. my only complaint is the remote. the buttons are very small and close together, making it difficult to operate. i am only 5'4" and my hands/fingers are not very big, but i struggle. also there are an unnecessary amount of buttons! finally, it does not have voice control. which would make operation easier, as an alternative to using the buttons. otherwise it's a good tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 25, 2021
Reviewer name: Bb1964
5 out of 5 stars
5 out of 5 stars review

Wonderful picture

[This review was collected as part of a promotion.] Living room purchase-a great picture, so clear and crisp. Set up was very easy. Getting everything connected to the tv and dish hopper was super easy. I found the prompts to connect Netflix and Amazon prime to be precise and efficient. Only issue we have had is with closed captioning, have not been able to resolve this just yet. Most likely we are overlooking the instructions. The quality of the picture far outweighs any minute complaint we may have. Next television I buy will also be a samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 20, 2021
Reviewer name: Ginevra73
3 out of 5 stars
3 out of 5 stars review

You Can Do Better

i decided to purchase this tv because my sister had an older samsung tv and the picture quality was great. so i had high hopes for this tv and i was hoping to ditch the fire stick with the smart tv features. so i was pretty disappointed with this tv. the picture quality is no better than my old non-4k vizio and the smart tv feature are incredibly glitchy to the point that i have up on it and went back to the fire stick. the apps constantly freeze up and half of the time they won't even launch unless i uninstall and reinstall them. and the 7 year old samsung tv actually has better picture quality. this product was not worth the extra money and i doubt i will buy another samsung again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Ginevra73: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. (1420.0 released on 1/5/21) I hope this helps. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions