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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,881-1,890 of 10,259 reviews
Dec 5, 2020
Reviewer name: Joe Willis
3 out of 5 stars
3 out of 5 stars review

Software issues

i was so excited to upgrade my tv from an older samsung 55 inch to this new 65 inch uhd model. it works well and the picture is great and it even plays disney plus as the old one did not. however, everyday i have to reset the network settings and then reenter my wifi password or none of the smart hib apps will connect. for some reason it loses the connection to wifi and forgets the password. i try reconnecting butnitnwont until i do a network settings reset. so frustrating.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Joe Willis: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing network connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 22, 2020
Reviewer name: BryBryBry
5 out of 5 stars
5 out of 5 stars review

From the stance of a gamer!

[This review was collected as part of a promotion.] It connects seamlessly and recognizes my console as soon as I power it up. Once it does, it actually allows me to use the smart remote as a controller for my system as well! Really good responsiveness too. It broke me away from the idea that the older smart tv's put into my mind like laggy inputs and sloppy UI. Glad to buy will probably buy again!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Livingroom
5 out of 5 stars
5 out of 5 stars review

Loving the TV

[This review was collected as part of a promotion.] Never thought I would buy a Samsung TV but I took a chance when I saw this one, as I needed one for our living room. Its been better than expected with awesome features on this TV. It not only has a neat feature called Samsung Plus TV (free channels) which without having a cable box in the living room works awesome!!! Plus it has Apple TV app built it which was a major plus!! This TV has beautiful color and I like it better than the other TV's I have in my house. Might need to update them all after getting this one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: MovieNerds
5 out of 5 stars
5 out of 5 stars review

I've never been happier!

[This review was collected as part of a promotion.] This TV has completed elevated our viewing experience. It feels like we have a cinema in our living room, and I don't think we've stopped talking about how great things look on this TV since we've gotten it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 9, 2021
Reviewer name: Kelley
5 out of 5 stars
5 out of 5 stars review

Best colors

[This review was collected as part of a promotion.] I use my TV for streaming and gaming. I also use it for wireless dex from my note 20 Ultra 5G. I have a Samsung smart fridge and can mirror my picture to my TVs screen. I have 3 Samsung smart TVs in my house.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Reviewer name: Sushidog
3 out of 5 stars
3 out of 5 stars review

Easy to operate

[This review was collected as part of a promotion.] Can't honestly say I would buy the same model again. Although it was easy to set up and had a fast turn on time, the real disappointment was the factory picture setting. The color was so red and it would not adjust for darker picture scenes. I spent a lot of time watching YouTube videos on how to correct the problem. I have 2 other sets, one a Sony and the other an LG. Both have much better picture quality.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Sushidog, We appreciate you sharing your experience with the TU7000 TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: Jschampa2015
5 out of 5 stars
5 out of 5 stars review

The best tv ever

[This review was collected as part of a promotion.] This is my second Samsung television and i have to say i am in complete awe with this TV. The fact that i can do just about anything with this TV is a plus factor. I didn't even know i had built in chromecast until recently!!! I can play my music from Apple Music, I can watch Hulu, Netflix and all. The sleek design and the clear picture just makes me even more happy. I couldn't ask for a more better TV then this one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 17, 2020
Reviewer name: Eric
5 out of 5 stars
5 out of 5 stars review

The quality of the product.

i just bought this tv to replace my old one. it was a toshiba plasma screen. i thought that it had one of the best pictures that i had seen until i plugged my samsung tu7000 uhd tv in and set it up. when i started to watch a movie the picture was perfect. the colors were brilliant and crisp. it looked like the people could walk right out of the tv into my living room. i try to always purchase samsung electronics for my home. thanks samsung for the great tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 6, 2021
Reviewer name: Mordy
5 out of 5 stars
5 out of 5 stars review

I can't complain

[This review was collected as part of a promotion.] I use this tv as a gaming monitor and sometimes to stream movies with friends so far I've been loving it I got this a few years back when I didn't know much about tvs' knowing a bit more now I probably would've gone for a qled screen but nonetheless this tv is really good for its price. Now one problem I've been having a bit when it was too dark around and the TV backlight was too bright it can leak light a bit but nothing much and definitely no problem considering the price that I got it for

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Excellent quality at an excellent price.

[This review was collected as part of a promotion.] I feel that, for the price, that this TV is far better quality than other brands I am familiar with. It looks good and it sounds good. The software is easy enough to navigate and select the programming that I want to see. I know that it is not the most expensive model available in its size, but since I am one of millions of Americans that are on the lower end of income, it is good that I was able to find a good quality television that I can afford. I really am impressed with the sound quality of my television!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028